Zoho CRM Plus vs Simplesat

Starting Price

$60.00/month/user

$79.00/month

Best For

Small and Medium businesses, Mid-sized businesses, and Enterprise level businesses.

- IT Service Providers (MSPs) - Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, ConnectWise or Autotask

Rating


4.3 / 5
(35)
Read All Reviews

4.8 / 5
(57)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4.3 / 5



4.9 / 5


  • "Ease of initial setup - The software is so straightforward and integrated with both Zendesk and our website landing pages easily."

  • "Easy to use both in setup and in getting customer feedback."

Customer Support


4.2 / 5



4.9 / 5


Features & Functionality


4.4 / 5


  • "Very easy to enter information and also quite easy to use in general."

  • "Ease fo use, affordability, feature set, intuitive."


4.5 / 5


  • "The simplicity of the platform makes it easy for our team to manage it. And our clients don¿t have to be educated to being utilize it."

  • "Very quick to setup, easy to use and see what is going on in our scores."

Value for Money


4.3 / 5



4.8 / 5


Product Features

  • check Activity Tracking
  • check CRM
  • close Gift Card Management
  • close Loyalty Cards
  • close Loyalty Program
  • check Member Portal
  • check Membership Management
  • check Referral Tracking
  • check Rewards Management
Not provided by vendor

Screenshots

View 5 screenshots 143489 thumb
View 3 screenshots 153958 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Zoho CRM Plus vs Simplesat

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