--- title: "Best Free Customer Loyalty Software Solutions 2026 | Capterra" description: "Find and compare the 2026 best free Customer Loyalty software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours." source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/customer-loyalty-software/s/free/" page_type: "subcategory" language: "en" --- # Best Customer Loyalty Software for free ## SumUp Rating: 4.5 out of 5 (1,471 reviews) Profile: [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get paid easily, process orders quickly, & manage your money more efficiently. SumUp creates solutions that make your business thrive. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Simple and intuitive operation - Effective loyalty incentives Cons: - Frequent technical disruptions - Difficulties with transactions #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Rewards Management: 4.8 rating - Loyalty Program: 4.6 rating - Member Portal: 4.7 rating - Loyalty Cards: 4.5 rating #### Lowest rated features - Customer Database: 1.0 rating - Point of Sale (POS): 3.5 rating - Referral Tracking: 4.1 rating - Customer Segmentation: 3.5 rating #### Feature-related review snippet Reviewer: emma B. Reviewer details: Staffing and Recruiting, 1,001-5,000 employees Published: January 16, 2025 > "great easy product to use having the app or the car reader" ### Gallery tab Ease of use: 4.5 out of 5 (1,471 reviews) #### Related review snippet Reviewer: Shaun D. Reviewer details: Computer Hardware, 1-10 employees Published: September 22, 2025 > "It was really easy to get started with Sumup, the first card reader I bought was the Sumup air, the battery lasts ages , as a first time card payment user it was asimple process" ### Integrations tab SumUp connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/170673/SumUp-Air/#integrations) #### Most popular integrations - QuickBooks Online: 4.3 rating - Xero: 4.4 rating - Zapier: 4.7 rating - FreeAgent: 4.5 rating - Planday: 4.3 rating - Deliveroo: 4.5 rating #### Integrations-related review snippet Reviewer: Heather L. Reviewer details: Writing and Editing, Self-employed Published: August 3, 2022 > "The fact that one can be rewarded just for visiting a store or restaurant or any other place of business for that matter through five stars integration is always beneficial." --- ## OpenTable Rating: 4.7 out of 5 (1,321 reviews) Profile: [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive reservation management - Streamlined reservation process Cons: - Needs more frequent updates - High cost for businesses #### Starting price Starting price: $149.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customer History: 4.7 rating - Customizable Templates: 4.5 rating - Rewards Management: 4.5 rating - Gift Card Management: 5.0 rating #### Lowest rated features - Customer Database: 4.0 rating - Performance Metrics: 5.0 rating #### Feature-related review snippet Reviewer: Michelle H. Reviewer details: Individual & Family Services, 51-200 employees Published: March 26, 2024 > "Very user friendly and a great app." ### Gallery tab Ease of use: 4.7 out of 5 (1,321 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings." --- ## Trustpilot Rating: 4.5 out of 5 (1,205 reviews) Profile: [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? A customer review management tool that brings businesses and consumers together through reviews. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Valuable client feedback platform Cons: - Issues with review moderation - High and inflexible pricing #### Starting price Starting price: $299.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Survey/Poll Management: 4.2 rating - Third-Party Integrations: 4.5 rating - Campaign Management: 4.4 rating - API: 4.3 rating #### Lowest rated features - Engagement Tracking: 4.3 rating - Social Promotion: 4.3 rating - Customer Database: 4.8 rating - Activity Dashboard: 5.0 rating #### Feature-related review snippet Reviewer: Fabruzio A. Reviewer details: Information Technology and Services, 1-10 employees Published: May 22, 2024 > "Leaving a review is easy and you can do it from computer or mobile phone: the interface is clear and in case of negative review often you will receive a feedback to help you and better understand what's wrong." ### Gallery tab Ease of use: 4.6 out of 5 (1,205 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform is effective at building transparency and trust by giving customers a space to share authentic feedback while allowing businesses to engage publicly with reviews." ### Integrations tab Trustpilot connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/169618/Trustpilot/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Hootsuite: 4.4 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: John L. Reviewer details: Marketing and Advertising, 1-10 employees Published: February 1, 2022 > "The online software was easy to use and integration was essentially copy and paste." --- ## Tango Rating: 4.8 out of 5 (529 reviews) Profile: [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Tango bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Gift Card Management: 4.8 rating - Rewards Management: 4.8 rating - Loyalty Cards: 4.8 rating - Member Portal: 4.5 rating #### Lowest rated features - Gamification: 4.2 rating - CRM: 4.4 rating - Customizable Templates: 4.4 rating - Survey/Poll Management: 4.6 rating #### Feature-related review snippet Reviewer: Vishnu P. Reviewer details: Electrical/Electronic Manufacturing, 1,001-5,000 employees Published: January 28, 2026 > "It significantly simplifies process documentation by automatically capturing workflows into clear, step-by-step guides." ### Gallery tab Ease of use: 4.7 out of 5 (529 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform excels at delivering digital rewards quickly and efficiently, making it especially useful for simple incentive programs, employee recognition, or customer rewards." --- ## Tremendous Rating: 4.8 out of 5 (514 reviews) Profile: [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Tremendous is the global payouts platform for businesses sending gift cards and rewards to drive customer loyalty. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Flat Rate Free trial: No Free demo: No ### Features tab #### Highest rated features - Rewards Management: 4.9 rating - Gift Card Management: 4.9 rating - Campaign Management: 4.9 rating - Customizable Templates: 4.7 rating #### Lowest rated features - Customer Database: 4.5 rating - Activity Dashboard: 4.7 rating - Member Portal: 4.7 rating - Loyalty Cards: 4.9 rating #### Feature-related review snippet Reviewer: Johanna S. Reviewer details: Real Estate, 501-1,000 employees Published: October 29, 2025 > "The user interface is very intuitive, and there are a lot of vendor options." ### Gallery tab Ease of use: 4.9 out of 5 (514 reviews) #### Related review snippet Reviewer: Abygail J. Reviewer details: Marketing and Advertising, 11-50 employees Published: June 5, 2026 > "The tracking dashboard lets us see exactly when a client opens the email and redeems their reward, which gives our team great visibility." ### Integrations tab Tremendous connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/197141/Tremendous-Rewards/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Gmail: 4.8 rating - SurveyMonkey: 4.6 rating - Zapier: 5.0 rating - Airtable: 4.6 rating - Bonusly: 4.8 rating #### Integrations-related review snippet Reviewer: Barbara C. Reviewer details: Retail, 1-10 employees Published: April 16, 2025 > "What I like most about Tremendous is their extensive variety of rewards, their platform's user-friendly interface, their seamless API integration, and their responsive customer service." --- ## Loyverse POS Rating: 4.8 out of 5 (457 reviews) Profile: [Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Reward your loyal customers to regularly visit your store, cafe, or restaurant. Enjoy a easy process of serving your customers #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.01 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.6 rating - Point of Sale (POS): 5.0 rating - Rewards Management: 5.0 rating - Member Portal: 5.0 rating #### Lowest rated features - Discount Management: 4.0 rating - CRM: 5.0 rating - Loyalty Cards: 5.0 rating - Membership Management: 5.0 rating #### Feature-related review snippet Reviewer: Ferdi F. Reviewer details: Retail, 1-10 employees Published: May 25, 2023 > "The software is very easy to use and a quick training session with staff will enable them to effectively use the software, everything in the user interface is self explanatory." ### Gallery tab Ease of use: 4.8 out of 5 (457 reviews) #### Related review snippet Reviewer: Marcos Alberto U. Reviewer details: Computer Software, 1-10 employees Published: October 22, 2024 > "What I like most about the software is that I can manage my products and catalog them easily, also the interface to make the sale is very friendly and attractive, allows you to add images and colors depending on the product category, which is very useful when making sales." ### Integrations tab Loyverse POS connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/150632/Loyverse-POS/#integrations) #### Most popular integrations - Xero: 2.0 rating - SumUp: 5.0 rating - Appy Pie: 4.6 rating - WooCommerce: 4.5 rating - Make: 4.8 rating - Amaka: 4.8 rating #### Integrations-related review snippet Reviewer: Eduardo S. Reviewer details: Restaurants, 1-10 employees Published: November 28, 2023 > "I like everything about the application, but the integration with BrandWallet didn't work for me, everything else is perfect" --- ## SpotOn Rating: 4.2 out of 5 (370 reviews) Profile: [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Boost repeat business with an award-winning loyalty program. Turn new customers into repeat ones with rewards earned on each purchase. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Efficient staff management tools Cons: - Frequent technical glitches - Slow and inconsistent phone support #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.0 rating - Campaign Analytics: 4.5 rating - Third-Party Integrations: 5.0 rating - Campaign Planning: 4.0 rating #### Lowest rated features - Gift Card Management: 3.0 rating #### Feature-related review snippet Reviewer: Caitlin H. Reviewer details: Hospitality, 51-200 employees Published: August 10, 2023 > "The POS interface in incredibly intuitive and therefore makes training employees easy and efficient." ### Gallery tab Ease of use: 4.2 out of 5 (370 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day operations." ### Integrations tab SpotOn connects with 26+ software tools. [See all integrations](https://www.capterra.com/p/197473/SpotOn-Restaurant/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Venmo: 4.7 rating - Paycor: 4.3 rating - Paylocity: 4.3 rating - Paycom: 4.4 rating - QuickBooks Online Advanced: 4.4 rating #### Integrations-related review snippet Reviewer: Zoe C. Reviewer details: Restaurants, 11-50 employees Published: September 22, 2024 > "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork." --- ## XM for Customer Experience Rating: 4.6 out of 5 (255 reviews) Profile: [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer loyalty. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1500.00 Pricing details: Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Loyalty Program: Available - Rewards Management: Available - Gift Card Management: Not available - Loyalty Cards: Not available - Member Portal: Not available - Referral Tracking: Available - Membership Management: Available - Customer Activity Tracking: Available - Campaign Management: Available - Multi-Channel Marketing: Not available - CRM: Available - Engagement Tracking: Available ### Gallery tab Ease of use: 4.4 out of 5 (255 reviews) #### Related review snippet Reviewer: Mike A. Reviewer details: Telecommunications, 201-500 employees Published: October 3, 2025 > "Very helpful for gathering opinions and reviews of internal processes and company updates." ### Integrations tab XM for Customer Experience connects with 35+ software tools. [See all integrations](https://www.capterra.com/p/152924/Customer-Frontlines/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Jira: 4.4 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Marketo Engage: 4.3 rating - ServiceNow: 4.5 rating - Grade.us: 4.8 rating - Adobe Analytics: 4.5 rating --- ## Okendo Rating: 4.9 out of 5 (228 reviews) Profile: [Okendo](https://www.capterra.com/p/176189/Okendo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The customer marketing platform that builds connections between consumers and the brands they love. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $19.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Rewards Management: 4.8 rating - API: 5.0 rating - Campaign Management: 4.8 rating - Third-Party Integrations: 4.8 rating #### Lowest rated features - Referral Tracking: 3.8 rating - Loyalty Program: 4.0 rating - Performance Metrics: 4.0 rating - Multi-Channel Marketing: 4.3 rating #### Feature-related review snippet Reviewer: Kayla B. Reviewer details: Food & Beverages, Self-employed Published: February 17, 2026 > "What's really helpful is the chat button for instant assistance, so if I get stuck, there's always something available to guide me through the process." ### Gallery tab Ease of use: 4.8 out of 5 (228 reviews) #### Related review snippet Reviewer: Cami C. Reviewer details: Apparel & Fashion, 51-200 employees Published: July 1, 2026 > "Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team." ### Integrations tab Okendo connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/176189/Okendo/#integrations) #### Most popular integrations - Google Analytics 360: 4.7 rating - Shopify: 5.0 rating - Zendesk Suite: 4.4 rating - Meta for Business: 4.4 rating - Google Ads: 4.4 rating - Omnisend: 4.7 rating #### Integrations-related review snippet Reviewer: Shayne F. Reviewer details: Apparel & Fashion, 1-10 employees Published: October 21, 2024 > "The integration with Shopify was seamless, and setting up review requests was super easy." --- ## Navan Rating: 4.6 out of 5 (212 reviews) Profile: [Navan](https://www.capterra.com/p/169591/TripActions/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Navan is an all-in-one travel, corporate card, and expense management solution that helps companies with expense reporting. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based Free trial: No Free demo: No ### Features tab #### Most popular features - Loyalty Program: Available - Rewards Management: Available - Gift Card Management: Not available - Loyalty Cards: Not available - Member Portal: Not available - Referral Tracking: Not available - Membership Management: Not available - Customer Activity Tracking: Not available - Campaign Management: Not available - Multi-Channel Marketing: Not available - CRM: Not available - Engagement Tracking: Not available #### Feature-related review snippet Reviewer: Haruki T. Reviewer details: Computer Software, 1,001-5,000 employees Published: February 4, 2025 > "The user interface and experience is great because of how clean and modern it is." ### Gallery tab Ease of use: 4.6 out of 5 (212 reviews) #### Related review snippet Reviewer: Aleah H. Reviewer details: Consumer Services, 501-1,000 employees Published: July 9, 2026 > "As someone who travels often, I really value how user-friendly and convenient the platform is for booking and organizing travel." ### Integrations tab Navan connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/169591/TripActions/#integrations) #### Most popular integrations - Slack: 4.7 rating - QuickBooks Online: 4.3 rating - BambooHR: 4.6 rating - Xero: 4.4 rating - NetSuite: 4.0 rating - Workday HCM: 4.5 rating - Okta: 4.7 rating - Sage Intacct: 4.3 rating - Lyft Business: 4.5 rating --- ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (118) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Engagement Tracking Gamification Generative AI Gift Card Management Loyalty Cards Loyalty Program Member Portal Membership Management Multi-Channel Marketing Promotions Management Referral Tracking Rewards Management Social Promotion Survey/Poll Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Social Media Marketing Software](https://www.capterra.com/social-media-marketing-software/)[Influencer Marketing Software](https://www.capterra.com/influencer-marketing-software/)[Review Management Software](https://www.capterra.com/review-management-software/)[Reputation Management Software](https://www.capterra.com/reputation-management-software/)[Social Media Monitoring Software](https://www.capterra.com/social-media-monitoring-software/)[Social Media Analytics Tools Software](https://www.capterra.com/social-media-analytics-tools-software/)[Public Relations Software](https://www.capterra.com/public-relations-software/)[Social Listening Tools Software](https://www.capterra.com/social-listening-tools-software/)