# Best Customer Reference Management Software 2026 | Capterra > Find the top Customer Reference Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-reference-management-software/s/web-based --- # Best Customer Reference Management Software For more information consult our [Customer Reference Management Buyers Guide](#buyers-guide-content) [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) [4.7 (458)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Great for: Small Business monday CRM enables revenue teams to improve efficiency at every stage of the customer journey. [Learn more about monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) 85% of users recommend this product [## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Great for: Ease of Use All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.  [Learn more about Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) 88% of users recommend this product [## InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/) [4.9 (182)](https://www.capterra.com/p/138738/InviteReferrals/reviews/) Great for: Value for Money InviteReferrals is Easy to Setup Referral Marketing Software to setup Referral program like Refer a friend, Tell a friend, Refer & Earn [Learn more about InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/) 97% of users recommend this product Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/) [4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/) Great for: Customer Service Modern loyalty for growing brands—white-label, multi-location, SMS/email built-in, advanced reporting. Upgrade to scalable control. [Learn more about Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/) 97% of users recommend this product [## AiTrillion](https://www.capterra.com/p/187243/Aitrilion/) [4.9 (77)](https://www.capterra.com/p/187243/Aitrilion/reviews/) World's leading All-in-One eCommerce Sales & Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose [Learn more about AiTrillion](https://www.capterra.com/p/187243/Aitrilion/) [## ReviewFlowz](https://www.capterra.com/p/233376/ReviewFlowz/) [4.8 (25)](https://www.capterra.com/p/233376/ReviewFlowz/reviews/) Review Management Software you're going to love working with [Learn more about ReviewFlowz](https://www.capterra.com/p/233376/ReviewFlowz/) [## ReferenceEdge](https://www.capterra.com/p/107201/ReferenceEdge/) [4.7 (20)](https://www.capterra.com/p/107201/ReferenceEdge/reviews/) This app manages customer advocate information and automates customer advocate program activity for companies using Salesforce CRM. [Learn more about ReferenceEdge](https://www.capterra.com/p/107201/ReferenceEdge/) [## RO Innovation](https://www.capterra.com/p/223727/RO-Enablement/) [4.2 (19)](https://www.capterra.com/p/223727/RO-Enablement/reviews/) Customer reference management software that helps you engage with your best advocates to elevate brand awareness and win more deals.  [Learn more about RO Innovation](https://www.capterra.com/p/223727/RO-Enablement/) [## Talon.One](https://www.capterra.com/p/159778/Talon-One/) [4.8 (16)](https://www.capterra.com/p/159778/Talon-One/reviews/) The most powerful Promotion Engine for managing coupon codes, discounts, referral rewards, loyalty programs and bundles all in one. [Learn more about Talon.One](https://www.capterra.com/p/159778/Talon-One/) [## Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) [4.8 (11)](https://www.capterra.com/p/183975/MerchantCentric/reviews/) Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations. [Learn more about Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) [## Crowdvocate](https://www.capterra.com/p/197266/Crowdvocate/) [4.9 (9)](https://www.capterra.com/p/197266/Crowdvocate/reviews/) Crowdvocate is a customer marketing & advocacy automation platform, streamlining references, advocacy, VoC, journey insights and more. [Learn more about Crowdvocate](https://www.capterra.com/p/197266/Crowdvocate/) [## ReferralMagic](https://www.capterra.com/p/155957/ReferralMagic/) [4.7 (6)](https://www.capterra.com/p/155957/ReferralMagic/#reviews) ReferralMagic is the simplest and the most user friendly referral marketing solution for SaaS businesses on the internet. [Learn more about ReferralMagic](https://www.capterra.com/p/155957/ReferralMagic/) [## VocalReferences](https://www.capterra.com/p/142796/VocalReferences/) [5.0 (3)](https://www.capterra.com/p/142796/VocalReferences/#reviews) Build referrals via video testimonials. VocalReferences makes it easy and affordable. [Learn more about VocalReferences](https://www.capterra.com/p/142796/VocalReferences/) [## Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/) [5.0 (2)](https://www.capterra.com/p/184633/Samplify/#reviews) Dynata Insights Platform is a single end-to-end solution to address all your insights and advertising needs. [Learn more about Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/) [## Flyx](https://www.capterra.com/p/10016240/Flyx/) [3.5 (2)](https://www.capterra.com/p/10016240/Flyx/#reviews) FLYX is the Europe's Leading Provider of Order Management and Omnichannel Loyalty Systems.  [Learn more about Flyx](https://www.capterra.com/p/10016240/Flyx/) [## CubApp](https://www.capterra.com/p/199824/CubApp/) 0.0 (0) CubApp is a fidelity card platform only available in Italy. It features points collection, electronic purse, gift card & card printing. [Learn more about CubApp](https://www.capterra.com/p/199824/CubApp/) [## Orca](https://www.capterra.com/p/199324/ORCA/) 0.0 (0) Engage customers and fuel growth with Orca a 100% native Salesforce(R) application to drive revenue by managing your champions. [Learn more about Orca](https://www.capterra.com/p/199324/ORCA/) [## Skeepers Feedback Management](https://www.capterra.com/p/265207/Skeepers-CX-management/) 0.0 (0) Our UGC solution for brands to capture feedback at any touchpoint in the customer journey and transform VoC into strategic activations. [Learn more about Skeepers Feedback Management](https://www.capterra.com/p/265207/Skeepers-CX-management/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (18) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Campaign Management Contact Management CRM Customer Database Customer Segmentation Generative AI Lead Capture Lead Management Nomination Tracking Program Notices Reference Request Automation Reference Usage Tracking Rewards Management ROI Tracking Search/Filter Survey/Poll Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Referral Software](https://www.capterra.com/referral-software/)[Customer Advocacy Software](https://www.capterra.com/customer-advocacy-software/)[Channel Management Software](https://www.capterra.com/channel-management-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)[Demo Software](https://www.capterra.com/demo-software/)[Sales Coaching Software](https://www.capterra.com/sales-coaching-software/)[Partner Management Software](https://www.capterra.com/partner-management-software/)[Customer Identity and Access Management (CIAM) Software](https://www.capterra.com/ciam-software/)