Pipedrive vs BigContacts

Awards

Starting Price

$15.00/month/user

$10.00/month/user

Best For

Sales teams looking for a simple, yet powerful sales tool to get them organized.

Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more.

Rating


4.6 / 5
(2165)
Read All Reviews

4.3 / 5
(200)
Read All Reviews

Ideal number of Users

1 - 499

1 - 499

Ease of Use


4.6 / 5


  • "Easy to use and good customer service. I like that you can place deals and follow them through to completion."

  • "A flexible tool that enables one to stay on top of the sales pipeline. It is good value and very easy to use, even for a novice."


4.3 / 5


  • "Give it a try, very user friendly. We researched several and are very happy with this one."

  • "This product is easy to use, very easy to understand and easily updated. Great tool when territory changes are needed."

Customer Support


4.4 / 5


  • "It has a help center for everything you need, and the customer service is great and fast ,plus they are alway ready to help."

  • "Good customer service on the infrequent times that I have questions."


4.3 / 5


  • "Excellent CRM, Very user friendly, great customer support, and very good about adding enhancements we need in our business."

  • "With the new options they have developed, their very competitive pricing and their great customer service, they really CANNOT BE BEAT."

Features & Functionality


4.3 / 5


  • "I am Ana I am a happyhuman resources professional. I started using Pipedrive for the recruitment activities 8 months ago and it's amazing."

  • "Easy to tweak and customize. Amazing customer support and very quickly to offer and provide help."


4.2 / 5


  • "Supports multiple users if required. Excellent support from help desk if required."

  • "The customer support is very willing to help and is fairly quick to respond. The program is easy to learn and simple for basic things."

Value for Money


4.5 / 5


  • "Easy and fun to use, can work well with many other apps. We are making some money by having this app."

  • "Great experience, great UI, best value for money."


4.4 / 5


  • "Editing functions could be better on saved actions. For the money, overall great experience."

  • "Best value of robust features - for a great price."

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management
  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • close Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • close Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • close Territory Management

Screenshots

View 1 screenshot 89338 thumb
View 4 screenshots 48649 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Pipedrive vs BigContacts

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