Zoho CRM vs BigContacts

Awards

Starting Price

$12.00/month/user

$10.00/month/user

Best For

Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more.

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • check Territory Management
  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • close Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • close Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • close Territory Management

Rating


4.2 / 5
(3760)
Read All Reviews

4.3 / 5
(200)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4 / 5


  • "The ease of use is great and the ability to collaborate with office."

  • "Ease of use is excellent and Zoho's system appears to be quite robust."


4.3 / 5


  • "Give it a try, very user friendly. We researched several and are very happy with this one."

  • "This product is easy to use, very easy to understand and easily updated. Great tool when territory changes are needed."

Customer Support


4 / 5


  • "They keep on adding features daily, love customer support. But I also like is that they have divided each category for itself."

  • "Customer service is great, they are thorough and make sure to resolve any issues that come up."


4.3 / 5


  • "Excellent CRM, Very user friendly, great customer support, and very good about adding enhancements we need in our business."

  • "With the new options they have developed, their very competitive pricing and their great customer service, they really CANNOT BE BEAT."

Features & Functionality


4.1 / 5


  • "The system is very intuitive and leads you in the right direction, has a great flow for calls and customer information."

  • "The ease of setting up users and transferring leads back and forth along with the exporting reports make this a great interface."


4.2 / 5


  • "Supports multiple users if required. Excellent support from help desk if required."

  • "The customer support is very willing to help and is fairly quick to respond. The program is easy to learn and simple for basic things."

Value for Money


4.2 / 5


  • "It is a feature rich package for a very competitive price and easy to scale up or down as needed with growth."

  • "Great price and great for templates and sending out mail."


4.4 / 5


  • "Editing functions could be better on saved actions. For the money, overall great experience."

  • "Best value of robust features - for a great price."

Screenshots

View 5 screenshots 107840 thumb
View 4 screenshots 48649 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Zoho CRM vs BigContacts

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