Call Center CRM vs Dynamics CRM

Best For

Who Uses This Software?

Small & Medium Business for cost effective customer management and automated communications. Organizations that need to manage employees, vendors and business partners with automated workflow.

Organizations of all sizes, in all industries.

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$300.00/one-time/user

$65.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 1 screenshot 24555 thumb
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Ratings

Overall


5 / 5
(1)

4.5 / 5
(3047)

Ease of Use


5 / 5

4 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Dynamics CRM vs Call Center CRM


Call Center CRM vs Dynamics CRM

Call Center CRM

by Voicent Communications

Best For

Who Uses This Software?

Small & Medium Business for cost effective customer management and automated communications. Organizations that need to manage employees, vendors and business partners with automated workflow.

Organizations of all sizes, in all industries.

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$300.00/one-time/user

$65.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Ratings

Overall


5 / 5
(1)

4.5 / 5
(3047)

Ease of Use


5 / 5

4 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Dynamics CRM vs Call Center CRM