Nextiva CRM vs Apptivo

Awards

Starting Price

$10.00/month/user

$10.00/month/user

Best For

Businesses needing multi-channel customer support software that allows agents to help customers over multiple communication channels, managing all of their interactions in one place.

We serve businesses of all shapes and sizes. From independent consultants to billion dollar enterprises, Apptivo offers over 60 business apps that are highly configurable for most types of companies.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.4 / 5
(225)
Read All Reviews

4.3 / 5
(313)
Read All Reviews

Ease of Use


4.3 / 5


  • "Easy to use and great service for our business. Ability to do automate our whole business communication."

  • "In addition to this, the ability to have an easy to use conference line with unique IDs has made call-in meetings efficient and effective."


4.1 / 5


  • "Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel."

  • "Easy to setup, easy to use and amazing customer support."

Customer Support


4.3 / 5


  • "Best packages, best customer service and best VoIP EVER. Nextiva offers GREAT SERVICE."

  • "Nextiva has amazing customer service and offers the best value for the service."


4.6 / 5


  • "Apptivo's customer support is excellent, responsive, helpful and does a great job supporting me when I need help."

  • "It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7."

Features & Functionality


4.4 / 5


  • "From when we first contacted them, they were able to help us determine what would best suit our needs, and then supported us along the way."

  • "Total customization, good price, great auto-attendant feature, provides analytics."


4.2 / 5


  • "Mobile apps are very good. Support is brilliant - Live Chat is built in to the CRM."

  • "Apptivo is very robust and customizable yet provides a positive user experience by recycling the same functionality across all applications."

Value for Money


4.3 / 5


  • "In real estate it's so competitive that we knew it was important to invest in improving our communications."

  • "We were in desperate need of a new CRM. NextOS was the winner in the end with the best functionality on offer at the best price."


4.6 / 5


  • "Apptivo give it to me. would i want to change some things in it... yeah for sure, but for the price, it's awesome thank you."

  • "Ve been using Apptivo for nearly 2 years. Value for money it is definitely the best."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 5 screenshots 109172 thumb
View 5 screenshots 75776 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Nextiva CRM vs Apptivo

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Apptivo vs Nextiva CRM