Keap (formerly Infusionsoft) vs Capsule

Awards

Starting Price

$79.00/month

$18.00/month/user

Best For

Software designed specifically for small businesses, Infusionsoft intelligently helps you get your daily work done.

Owners of small and growing businesses that want to better organise their business and customer activities. Sales/Marketing Heads/VP's of small to medium sized businesses looking for a sales solution.

Rating


4.1 / 5
(1037)
Read All Reviews

4.4 / 5
(86)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


4.6 / 5


  • "I find it extremely easy to use. Teaching other s the basics has been very positive too."

  • "Really easy to use and get up and running with Capsule - a simple workflow included at a great price."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4.3 / 5


Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4.2 / 5


  • "So far very good experience. Good to have the interface with Freshbook which we also use."

  • "Effective sales tracking for acquisitions team, ease of navigation. Lacks some sophistication."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


4.5 / 5


  • "Costs about 5% of salesforce and has 5% of the features, but it probably has all the features you need. Really easy to set up and maintain."

  • "Cost efficient way to keep daily tasks organized."

Product Features

  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management
  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • close Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • check Territory Management

Screenshots

View 3 screenshots 142737 thumb
View 4 screenshots 140576 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs Capsule

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