CRM Creatio vs Vtiger CRM

Awards

Starting Price

$25.00/month/user

$10.00/month/user

Best For

Highly customizable and user-friendly, bpm'online applications help businesses of any size and from any industry manage customer-facing processes and deliver an amazing customer experience.

Vtiger is perfect for small to medium businesses that have agile sales, customer support, and marketing teams focused on boosting growth, marketing ROI, and customer satisfaction.

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Ideal number of Users

50 - 1000+

1 - 499

Rating


4.8 / 5
(72)
Read All Reviews

4.3 / 5
(291)
Read All Reviews

Ease of Use


4.8 / 5


  • "Thus, we got a complete view of all touchpoints with a client. Another thing about the bpm'online system is ease of use."

  • "BPM online - Very user friendly and practical CRM offering all the functionality you could possibly need."


4.2 / 5


  • "Relatively easy to setup and great post support. I like the way it is able to scale whether for a small or a multi department (complex) business."

  • "The web interface is generally very easy to use and the speed is quite good, even on a slow connection."

Customer Support


4.8 / 5


  • "I was able to use it right away after it was deployed. Also the support team's proactivity helped."

  • "Their tech support and Academy videos are always at your disposal."


4.3 / 5


  • "Love the customer service as they always have solutions to any queries and always give importance to reviews or feedback provided."

  • "Great support team, always there to assist. Have a good understanding of protocols and procedures."

Features & Functionality


4.7 / 5


  • "We liked the easy customization and user-friendly interface. The scalability and security of our data was also important."

  • "D definitely recommend this product. User interface of bpm'online is quite user-friendly and looks fresh."


4.2 / 5


  • "It has been wonderful to use this CRM interface which keeps the track of all my customer assets and register all my daily activities."

  • "Vtiger is our third system since 2007 and definitely the best for flexibility and customization it's also easily the best value."

Value for Money


4.8 / 5


  • "Fantastic service throughout from pre-sales, implementation and on going post implementation support. Cost effective in every aspect."

  • "In addition, implementing the bpm'online CRM is time and cost effective as we were able to use the system right away."


4.5 / 5


  • "Strongly recommend to other business partners. Value for money with great functionality and intuitive user friendly interface."

  • "More advanced features are available at a cost but are great."

Screenshots

View 5 screenshots 80228 thumb
View 5 screenshots 120249 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CRM Creatio vs Vtiger CRM

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Vtiger CRM vs CRM Creatio