NetSuite CRM+ vs CRM Creatio

Awards

Starting Price

Not provided by vendor

$25.00/month/user

Best For

NetSuite is ideal for small to midsize businesses.

Highly customizable and user-friendly, bpm'online applications help businesses of any size and from any industry manage customer-facing processes and deliver an amazing customer experience.

Ideal number of Users

2 - 999

50 - 1000+

Rating


3.9 / 5
(179)
Read All Reviews

4.8 / 5
(72)
Read All Reviews

Ease of Use


3.8 / 5


  • "It is pretty easy to use if you take a little time to get familiar with it, but you have to make an effort to use to good capability."

  • "Companies need to really optimize their network to get the best results. Sending out emails is cumbersome and can be improved."


4.8 / 5


  • "Thus, we got a complete view of all touchpoints with a client. Another thing about the bpm'online system is ease of use."

  • "BPM online - Very user friendly and practical CRM offering all the functionality you could possibly need."

Customer Support


3.6 / 5


  • "Customizeable, good support team, large scope of data tracking and "searches."

  • "Customer support is very slow to respond. I sent requests a month ago and still haven't heard from support."


4.8 / 5


  • "I was able to use it right away after it was deployed. Also the support team's proactivity helped."

  • "Their tech support and Academy videos are always at your disposal."

Features & Functionality


4 / 5


  • "NetSuite's dashboards are so amazing that it is addictive. The ability to customize searches and reports is very simple."

  • "It's an awesome product, though does require a solid understanding of business requirements and experienced team to implement."


4.7 / 5


  • "We liked the easy customization and user-friendly interface. The scalability and security of our data was also important."

  • "D definitely recommend this product. User interface of bpm'online is quite user-friendly and looks fresh."

Value for Money


3.5 / 5


  • "It will be amazing and wonderful and the very best thing, so long as you are able to make that investment. If you can't, you aren't ready for it."

  • "The result is improved quote accuracy, reduced billing errors, stronger revenue recognition processes, and more efficient fulfillment flow."


4.8 / 5


  • "Fantastic service throughout from pre-sales, implementation and on going post implementation support. Cost effective in every aspect."

  • "In addition, implementing the bpm'online CRM is time and cost effective as we were able to use the system right away."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 3 screenshots 207143 thumb
View 5 screenshots 80228 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NetSuite CRM+ vs CRM Creatio

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CRM Creatio vs NetSuite CRM+