Creatio CRM vs NetSuite

Awards

Starting Price

$25.00/month/user

Not provided by vendor

Best For

Highly customizable and user-friendly, bpm'online applications help businesses of any size and from any industry manage customer-facing processes and deliver an amazing customer experience.

NetSuite is ideal for fast growing businesses.

Rating


4.8 / 5
(72)
Read All Reviews

4.2 / 5
(492)
Read All Reviews

Ideal number of Users

50 - 1000+

2 - 999

Ease of Use


4.8 / 5


  • "Thus, we got a complete view of all touchpoints with a client. Another thing about the bpm'online system is ease of use."

  • "BPM online - Very user friendly and practical CRM offering all the functionality you could possibly need."


3.8 / 5


  • "NetSuite's standard capability is easy to use and deploy. The expansion into mobile platforms is good although it could be better."

  • "I have enjoyed the flexibility and ease of use that NetSuite provides over the 3 years that I have interfaced with the software."

Customer Support


4.8 / 5


  • "I was able to use it right away after it was deployed. Also the support team's proactivity helped."

  • "Their tech support and Academy videos are always at your disposal."


3.8 / 5


  • "This software is very user-friendly and perfect no matter what size business that you have. Customer support is super helpful."

  • "There are plenty of limitations. Customer support isn't usually helpful."

Features & Functionality


4.7 / 5


  • "We liked the easy customization and user-friendly interface. The scalability and security of our data was also important."

  • "D definitely recommend this product. User interface of bpm¿online is quite user-friendly and looks fresh."


4.1 / 5


  • "Great way to create tickets for support and a suitable CRM for our company. Overall it was pretty solid."

  • "Now that I am familiar with Netsuite, I love the ability to attach schedules to invoices while entering invoices."

Value for Money


4.8 / 5


  • "Fantastic service throughout from pre-sales, implementation and on going post implementation support. Cost effective in every aspect."

  • "In addition, implementing the bpm'online CRM is time and cost effective as we were able to use the system right away."


3.8 / 5


  • "They had a more robust offering that could integrate with other platforms and their price was more competitive."

  • "If you are looking for something that has the power to do many, many things and you're willing to put in the time and money it takes to get a great return on your investment, you'll be happy."

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • check Territory Management
  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • close Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Creatio CRM vs NetSuite

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