NetSuite CRM+ vs Hatchbuck

Starting Price

Not provided by vendor

$99.00/month

Best For

NetSuite is ideal for small to midsize businesses.

Hatchbuck is a sales and marketing platform for marketing agencies and small businesses that want a simple, affordable way to manage contacts, improve follow-up and win more customers.

Ideal number of Users

2 - 999

1 - 9

Rating


3.9 / 5
(179)
Read All Reviews

4.4 / 5
(148)
Read All Reviews

Ease of Use


3.8 / 5


  • "It is pretty easy to use if you take a little time to get familiar with it, but you have to make an effort to use to good capability."

  • "Companies need to really optimize their network to get the best results. Sending out emails is cumbersome and can be improved."


4.5 / 5


  • "It's easy to use and their support, especially from Katie, has been terrific."

  • "The implementation and support teams have been great to work with and I find the system easy to use."

Customer Support


3.6 / 5


  • "Customizeable, good support team, large scope of data tracking and "searches."

  • "Customer support is very slow to respond. I sent requests a month ago and still haven't heard from support."


4.6 / 5


  • "So far it has been awesome, lots of helpful videos, great customer service."

  • "The Product is Good and the Customer Support Makes it Great."

Features & Functionality


4 / 5


  • "NetSuite's dashboards are so amazing that it is addictive. The ability to customize searches and reports is very simple."

  • "It's an awesome product, though does require a solid understanding of business requirements and experienced team to implement."


4.1 / 5


  • "I like the simplicity of the product, despite it having so may features. The vendor's customer service people seem very on top of things."

  • "There are some minor issues and is really best suited for smaller sized companies."

Value for Money


3.5 / 5


  • "It will be amazing and wonderful and the very best thing, so long as you are able to make that investment. If you can't, you aren't ready for it."

  • "The result is improved quote accuracy, reduced billing errors, stronger revenue recognition processes, and more efficient fulfillment flow."


4.4 / 5


  • "Very good value for the money. The scoring is very helpful in qualifying prospects and interest."

  • "For the price it is as good as it gets. Would like to see an App as well as the ability to add a form into an email."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 3 screenshots 207143 thumb
View 3 screenshots 68600 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NetSuite CRM+ vs Hatchbuck

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Hatchbuck vs NetSuite CRM+