Hatchbuck vs Keap (formerly Infusionsoft)

Awards

Starting Price

$39.00/month

$79.00/month

Best For

Hatchbuck is a sales and marketing platform for marketing agencies and small businesses that want a simple, affordable way to manage contacts, improve follow-up and win more customers.

Software designed specifically for small businesses, Infusionsoft intelligently helps you get your daily work done.

Rating


4.4 / 5
(147)
Read All Reviews

4.1 / 5
(1037)
Read All Reviews

Ideal number of Users

1 - 9

1 - 1000+

Ease of Use


4.5 / 5


  • "It's easy to use and their support, especially from Katie, has been terrific."

  • "The implementation and support teams have been great to work with and I find the system easy to use."


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."

Customer Support


4.6 / 5


  • "So far it has been awesome, lots of helpful videos, great customer service."

  • "The Product is Good and the Customer Support Makes it Great."


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."

Features & Functionality


4.1 / 5


  • "I like the simplicity of the product, despite it having so may features. The vendor's customer service people seem very on top of things."

  • "There are some minor issues and is really best suited for smaller sized companies."


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."

Value for Money


4.4 / 5


  • "For the price it is as good as it gets. Would like to see an App as well as the ability to add a form into an email."

  • "I like the smart use of technology to combine email marketing with website tracking, friendly home town customer service, and reasonable prices."


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • close Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • close Territory Management
  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management

Screenshots

View 3 screenshots 68600 thumb
View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Hatchbuck vs Keap (formerly Infusionsoft)

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share Share Your Comparison of Keap (formerly Infusionsoft) vs Hatchbuck