Act! vs CXRM


Starting Price


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Best For

For SMBs who want to grow, Act! is a CRM & marketing automation software that enables growth. Unlike other offerings, Act! is the only proven platform that is a perfect fit for your business.

Companies that seek to implement the latest thinking and best practice in customer experience management (#CX).


3.7 / 5
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Ideal number of Users

1 - 99

1 - 99

Ease of Use

3.8 / 5

  • "Ease of use, flexibility of design, reports, ability to track relationships across multiple contacts, and mass mailing abilities."

  • "The program is easy to use and very affordable for what we were looking for."

Customer Support

3.4 / 5

  • "The videos that come with the package is totally inadequate to teach you how to use it. Customer support is also another disappointing feature."

  • "I can finally track, plan, and forecast my sales all in one place. The tech support is awesome."

Features & Functionality

3.8 / 5

  • "Easy to use and easy to setup, the software is ready direct from installation and the built in reporting and functionality is fantastic."

  • "A good CRM system that does not require a monthly fee. It helps me manage and track clients, prospective clients and employees."

Value for Money

3.8 / 5

  • "When working with clients that are bound by tight budgets this is a great solution for a database management software."

  • "Dependability, clarity, cost, security for my information."

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • close Territory Management
  • check Calendar/Reminder System
  • close Document Storage
  • close Email Marketing
  • check Internal Chat Integration
  • close Lead Scoring
  • close Marketing Automation Integration
  • close Mobile Access
  • close Quotes/Proposals
  • close Segmentation
  • close Social Media Integration
  • close Task Management
  • close Territory Management


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online


  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Act! vs CXRM


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