Act! Growth Suite vs The Layer

Awards

Starting Price

$25.00/month/user

Not provided by vendor

Best For

For SMBs who want to grow, Act! is a CRM & marketing automation software that enables growth. Unlike other offerings, Act! is the only proven platform that is a perfect fit for your business.

The Layer is a CRM solution designed for any size company in the telecom or IT industry.

Ideal number of Users

1 - 99

Not provided by vendor

Rating


3.7 / 5
(604)
Read All Reviews
(0)

Ease of Use


3.8 / 5


  • "We have found it somewhat difficult to integrate Act with our current systems and have resorted to manually exporting CSVs with information to import into our systems."

  • "I loved the software because of its user friendly platform and versatility. It allowed me to take great notes and individualize my conversations / emails with my clients."



Customer Support


3.4 / 5


  • "The product itself is functional but the product support is terrible. The platform experienced a problem that does not allow emails, in Outlook, to be linked with contacts."

  • "ACT requires the SQL to restart but that is a simple fix. If/when I have had issues I couldn't fix I just made a call and their support team was terrific in helping me."



Features & Functionality


3.7 / 5


  • "Every time Microsoft updates Office I get error messages from ACT! requiring me to get technical support. This is very frustrating."

  • "Solving the issue of organizing contacts, being able to automate emails and reach out quickly and easily to customers and prospects. Even loved the fax cover function as we used this a lot."



Value for Money


3.8 / 5


  • "RUN AWAY!!!! Buy for the price and you will regret it."

  • "It's the best value for the money. It's not a perfect system as you expect but it does most functions very well and once you get accustom to how it works I'm sure you will be pleased."



Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 5 screenshots 141308 thumb
View 1 screenshot 128894 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Act! Growth Suite vs The Layer

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The Layer vs Act! Growth Suite