NetSuite CRM+ vs Salesforce Essentials

Starting Price

Not provided by vendor

$25.00/month/user

Best For

NetSuite is ideal for small to midsize businesses.

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

2 - 999

1 - 49

Rating


3.9 / 5
(179)
Read All Reviews

4.2 / 5
(180)
Read All Reviews

Ease of Use


3.8 / 5


  • "It is pretty easy to use if you take a little time to get familiar with it, but you have to make an effort to use to good capability."

  • "Companies need to really optimize their network to get the best results. Sending out emails is cumbersome and can be improved."


4 / 5


  • "Super user friendly platform and easy to navigate. It keeps everything organized and makes it easy to track historical information."

  • "It was really easy to use. The code quality was awesome and."

Customer Support


3.6 / 5


  • "Customizeable, good support team, large scope of data tracking and "searches."

  • "Customer support is very slow to respond. I sent requests a month ago and still haven't heard from support."


4.1 / 5


  • "I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you."

  • "Satisfactory help from the salesforce help desk at dreamforce today. They have great customer service."

Features & Functionality


4 / 5


  • "NetSuite's dashboards are so amazing that it is addictive. The ability to customize searches and reports is very simple."

  • "It's an awesome product, though does require a solid understanding of business requirements and experienced team to implement."


3.9 / 5


  • "Provides a nice clean interface that does not have too rabbit holes to fall into."

  • "Now, we're saving time, money, and building customer loyalty thanks to Desk's intuitive processes."

Value for Money


3.5 / 5


  • "It will be amazing and wonderful and the very best thing, so long as you are able to make that investment. If you can't, you aren't ready for it."

  • "The result is improved quote accuracy, reduced billing errors, stronger revenue recognition processes, and more efficient fulfillment flow."


3.9 / 5


  • "What I like the best is the ease of use and good value for the price."

  • "Has been great to have all aspect of your costumers' records in one single tool."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 3 screenshots 207143 thumb
View 5 screenshots 116956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NetSuite CRM+ vs Salesforce Essentials

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Salesforce Essentials vs NetSuite CRM+