Customer Support and Helpdesk vs CXM

Rating


5 / 5
(1)


4.5 / 5
(5)

Starting Price

$10,000.00/year

Not provided by vendor

Best For

The company has made its presence in all business verticals with its technical & operational capabilities to enhance the working of private & public sector organisations.

CXM is a CRM+ Platform solution for mid-market organizations. This comprehensive CRM solution is a great fit for price-conscious companies in multiple industries, including Technology, Healthcare, Manufacturing, Financial, Insurance, and Service

Ideal number of Users

50 - 1000+

10 - 499

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • close Marketing Automation Integration
  • close Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • close Territory Management
  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • close Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management

Screenshots

View 5 screenshots 46547 thumb
View 2 screenshots 9502 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Customer Support and Helpdesk vs CXM

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