Freshsales vs Highrise

Awards

Starting Price

$12.00/month/user

$4.00/month/user

Best For

With Freshsales CRM, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

People focused small businesses who need a simple, easy to set up CRM that everyone will use to track leads and manage follow ups.

Ideal number of Users

1 - 499

1 - 49

Rating


4.7 / 5
(440)
Read All Reviews

4.5 / 5
(123)
Read All Reviews

Ease of Use


4.6 / 5


  • "Ability to add one's own fields is brilliant. It is very easy to use and the support is excellent."

  • "Extremely user friendly, I love that I can enter my clients social media profiles. That is an amazing feature to connect with my clients."


4.5 / 5


  • "We have a small company, but this was organized, loved the email feature and very easy to use."

  • "It solves all the issues with creating and/or maintaining a data base and it's user friendly. It doesn't take much training to understand how it works and to use most of the functionalities."

Customer Support


4.6 / 5


  • "The overall experience is great and it's reassuring to know that the support team are so helpful."

  • "The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products."


4.4 / 5


  • "We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball."

  • "Highrise is close to perfect, with responsive and helpful customer service."

Features & Functionality


4.5 / 5


  • "Love the fresh, simple to use UI that all people at our company love. It has made the CRM usage go up, and has enabled better pipeline management."

  • "I like their notification feature that give me heads up whenever someone opens the email. Also we can build funnels in this tool which is a great thing."


4.2 / 5


  • "We found it to be extremely user friendly and intuitive. The tasks and notes features were helpful, and we liked that we could send emails straight to a contact's profile."

  • "I resent most cases where software does updates ,but with Highrise ,the service genuinely improves with each update and look forward to them."

Value for Money


4.6 / 5


  • "It's perfect for users who are looking for a cost effective and flexible solution to customer relations."

  • "If you are starting out and need a budget solution with the potential functionality for scaling, this is a great solution."


4.5 / 5


  • "Highrise is economical and provides many good features. The program allows for ease in putting in contacts and notes."

  • "Because it's by Basecamp, you know it will save you time and money."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 5 screenshots 153763 thumb
View 5 screenshots 87578 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Freshsales vs Highrise

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