Freshsales vs Keap (formerly Infusionsoft)

Awards

Starting Price

$12.00/month/user

$79.00/month

Best For

With Freshsales CRM, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

Software designed specifically for small businesses, Infusionsoft intelligently helps you get your daily work done.

Rating


4.7 / 5
(434)
Read All Reviews

4.1 / 5
(1040)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.6 / 5


  • "The ease of use and the functionalities are great. The level of detailing for each client is really useful."

  • "Very clear and easy to use. Intuitive, fantastic in built phone."


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."

Customer Support


4.6 / 5


  • "Best software and even better customer support."

  • "Freshsales has helped our sales team become more organised and communicating better with the boarding and support teams."


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."

Features & Functionality


4.5 / 5


  • "A great Sales CRM with all of the modcons; part of an excellent 'fresh' suite."

  • "UI/UX is excellent and easy to train business users to (like all of the freshworks platforms)."


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."

Value for Money


4.6 / 5


  • "I had looked at a ton of CRMs and Freshsales had the best functionality with the best integration for the money. The team was very accommodating."

  • "Overall, the software is perfect for a new realtor or real estate investor."


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • close Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management
  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management

Screenshots

View 5 screenshots 153763 thumb
View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Freshsales vs Keap (formerly Infusionsoft)

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share Share Your Comparison of Keap (formerly Infusionsoft) vs Freshsales