HubSpot CRM vs Dynamics 365

Awards

Starting Price

Not provided by vendor

$190.00/month/user

Best For

The HubSpot CRM is ideal for small and medium-sized businesses (10-200 employees) that are constrained by spreadsheets but don't need much of the advanced features of complex enterprise-level CRMs.

Office 365's plans can accomodate for households, individuals, or even enterprises.

Rating


4.5 / 5
(2478)
Read All Reviews

4.3 / 5
(3539)
Read All Reviews

Ideal number of Users

10 - 999

Not provided by vendor

Ease of Use


4.4 / 5


  • "Really happy with the ease of use and intuitive UI. It's been improving steadily and im excited to see more improvement."

  • "Great UX and intuitive UI makes it a very good choice as your first CRM."


4 / 5


  • "I pretty much like this software because it is very easy to use and super beginner friendly."

  • "Its pretty easy to use too for the most part. It has some awesome features and all in all i think it's a great value."

Customer Support


4.5 / 5


  • "It's very comprehensive and easy to use for different departments in our company. Especially the great customer service is a huge plus."

  • "Analytics and tracking of emails. Excellent customer support and learning opportunities."


4.1 / 5


  • "Had a very good informational meeting, we are looking into getting this CRM and love the customer service."

  • "Customer service is good, and the options are what we need."

Features & Functionality


4.3 / 5


  • "The whole system is amazing and gives me flexibility and guidance at the same time. I am confident it is helping my business."

  • "Great for all the more I utilize the system. Eventually my business will require a greater version."


4.2 / 5


  • "Great software suite by MS for resource planning and CRM. Great for big companies and enterprises."

  • "Ease of use, simple to navigate and very intuitively built. Perfect software for any small business."

Value for Money


4.4 / 5


  • "The ability to capture leads effectively. Great return on investment since it is a free feature."

  • "Had the features that the client was looking, a trustworthy company and a great cost: FREE."


4.1 / 5


  • "If one is looking for cost effective system then surely D365 is highly recommended so in this way making it more popular day by day."

  • "Cost Effective Solution, Suitable for Developers."

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • close Mobile Access
  • close Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • close Territory Management
  • close Calendar/Reminder System
  • close Document Storage
  • close Email Marketing
  • close Internal Chat Integration
  • close Lead Scoring
  • close Marketing Automation Integration
  • close Mobile Access
  • close Quotes/Proposals
  • close Segmentation
  • close Social Media Integration
  • close Task Management
  • close Territory Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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HubSpot CRM vs Dynamics 365

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