Qualtrics Customer Experience vs FranConnect Sky Sales

Starting Price

Not provided by vendor Not provided by vendor

Best For

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

We serve franchises of all sizes, across all industries.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.7 / 5
(186)
Read All Reviews

4.3 / 5
(176)
Read All Reviews

Ease of Use


4.5 / 5


  • "Great for those with more complicated or enterprise scale surveys but there are others in the industry that are more user friendly and cheaper."

  • "I love this software because of the ease of use, the pleasing aesthetic, and the multiple capabilities it has to collect data in so many ways."


4.2 / 5


  • "The ease of use and organization makes FranConnect a winner."

  • "It is user friendly, and i like that everything is on the main page with links to everything."

Customer Support


4.7 / 5


  • "I contacted Qualtrics with many questions and the customer service representative was outstanding. He was patience and extremely informative."

  • "Qualtrics is super easy and their customer service is the best."


4.5 / 5


  • "It's not a perfect system, but none are. Overall, it's easy to use and customer service is responsive."

  • "It does a good job and the customer service is great."

Features & Functionality


4.6 / 5


  • "I like its intuitiveness; the clever anticipation of what I would most likely want to happen next and the bringing of it to fruition."

  • "It definitely makes the user experience a delight, esp in early days of using the tool. I had great experience using Qualtrics so far."


4.2 / 5


  • "When I find a function that I want, the support team helps quickly with training to help me find the function and ensure I know how to use it."

  • "A terrific partner for us so we can focus on our business rather than trying to build these necessary tools."

Value for Money


4.5 / 5



4.2 / 5


Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 5 screenshots 183316 thumb
View 1 screenshot 56904 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Qualtrics Customer Experience vs FranConnect Sky Sales

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FranConnect Sky Sales vs Qualtrics Customer Experience