Zoho CRM vs NetSuite CRM+

Awards

Starting Price

$12.00/month/user

$1.00/one-time/user

Best For

Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

NetSuite is ideal for small to midsize businesses.

Ideal number of Users

1 - 1000+

2 - 999

Rating


4.2 / 5
(3839)
Read All Reviews

3.9 / 5
(179)
Read All Reviews

Ease of Use


4 / 5


  • "I like that it's easy to use and the tutorial is very helpful and understanding. I helped a couple of my family members with it and they love it."

  • "The ease of use is great and the ability to collaborate with office."


3.8 / 5


  • "It is pretty easy to use if you take a little time to get familiar with it, but you have to make an effort to use to good capability."

  • "Companies need to really optimize their network to get the best results. Sending out emails is cumbersome and can be improved."

Customer Support


4 / 5


  • "They keep on adding features daily, love customer support. But I also like is that they have divided each category for itself."

  • "Customer service is great, they are thorough and make sure to resolve any issues that come up."


3.6 / 5


  • "Customizeable, good support team, large scope of data tracking and "searches."

  • "Customer support is very slow to respond. I sent requests a month ago and still haven't heard from support."

Features & Functionality


4.1 / 5


  • "The system is very intuitive and leads you in the right direction, has a great flow for calls and customer information."

  • "The ease of setting up users and transferring leads back and forth along with the exporting reports make this a great interface."


4 / 5


  • "NetSuite's dashboards are so amazing that it is addictive. The ability to customize searches and reports is very simple."

  • "It's an awesome product, though does require a solid understanding of business requirements and experienced team to implement."

Value for Money


4.2 / 5


  • "It is a feature rich package for a very competitive price and easy to scale up or down as needed with growth."

  • "Great price and great for templates and sending out mail."


3.5 / 5


  • "It will be amazing and wonderful and the very best thing, so long as you are able to make that investment. If you can't, you aren't ready for it."

  • "The result is improved quote accuracy, reduced billing errors, stronger revenue recognition processes, and more efficient fulfillment flow."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 5 screenshots 107840 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Zoho CRM vs NetSuite CRM+

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NetSuite CRM+ vs Zoho CRM