Salesforce vs Total Support HelpDesk CRM

Awards

Starting Price

$25.00/month/user

$395.00/one-time/user

Best For

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

companies that offer customer service and need call and email tracking and helpdesk software.

Rating


4.5 / 5
(12922)
Read All Reviews

4.5 / 5
(25)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 999

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • close Marketing Automation Integration
  • close Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • check Territory Management
  • close Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • close Lead Scoring
  • close Marketing Automation Integration
  • close Mobile Access
  • close Quotes/Proposals
  • close Segmentation
  • close Social Media Integration
  • check Task Management
  • close Territory Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Salesforce vs Total Support HelpDesk CRM

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