Keap (formerly Infusionsoft) vs Workbooks CRM

Awards

Starting Price

$79.00/month

$45.00/month/user

Best For

Software designed specifically for small businesses, Infusionsoft intelligently helps you get your daily work done.

Our CRM and business applications are suited to all industries.

Rating


4.1 / 5
(1040)
Read All Reviews

4.4 / 5
(102)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


4.1 / 5


  • "Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development."

  • "This software is very easy to use that is why I would definitely recommend it to other companies to use it to."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4.3 / 5


  • "Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough."

  • "They take customer support and feedback very seriously and are continuous on their roll out of updates."

Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4.3 / 5


  • "An ok start but strong development & quickly becoming reliant on its versatility once understood."

  • "Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


4.1 / 5


  • "Make your choice carefully, the cost is not the software."

  • "Although the contract is with LMI-UK, in Franchising it is typical the individual 'User' cost is passed onto the respective Franchisee)."

Product Features

  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management
  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • close Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • close Task Management
  • check Territory Management

Screenshots

View 3 screenshots 142737 thumb
View 5 screenshots 82235 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs Workbooks CRM

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share Share Your Comparison of Workbooks CRM vs Keap (formerly Infusionsoft)