Keap (formerly Infusionsoft) vs PlanPlus CRM

Awards

Starting Price

$79.00/month

$12.00/month/user

Best For

Software designed specifically for small businesses, Infusionsoft intelligently helps you get your daily work done.

Former franklin planner users, organized people with busy lives, and organizations who want maximum individual effectiveness for their people.

Rating


4.1 / 5
(1036)
Read All Reviews

4 / 5
(83)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


3.8 / 5


  • "One thing I really like is how user friendly the interface is. There are multiple navigation paths to get things done."

  • "Ease of use, organization in one page. Efficient and effective for daily use."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4.1 / 5


  • "Best planning tool and GREAT customer support."

  • "You may want to work with their support team to do some setup to save time."

Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4 / 5


  • "Web Based, love the task list, very customizable, sales process builder is awesome."

  • "We have a person at our company who has a direct contact with a tier 2 support representative and it helps us get our questions answered quickly."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


3.3 / 5


Product Features

  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management
  • check Calendar/Reminder System
  • check Document Storage
  • check Email Marketing
  • check Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • close Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • check Social Media Integration
  • check Task Management
  • check Territory Management

Screenshots

View 3 screenshots 142737 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs PlanPlus CRM

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share Share Your Comparison of PlanPlus CRM vs Keap (formerly Infusionsoft)