Zendesk Sell vs Keap (formerly Infusionsoft)

Awards

Starting Price

$19.00/month/user

$79.00/month

Best For

For B2B sales leaders leading 20-250 person sales team.

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.3 / 5
(120)
Read All Reviews

4.1 / 5
(1054)
Read All Reviews

Ease of Use


4.4 / 5



3.5 / 5


  • "There is a learning curve to get started that can be confusing until you wrap your head around the logic of the system."

  • "The templates for email campaigns are great and overall, like I said, the platform is very easy to use once you get the swing of things."

Customer Support


4.2 / 5



4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "It has so many applications and functions it will help me scale my business and provide excellent customer service."

Features & Functionality


4 / 5



4.1 / 5


  • "Infusionsoft overall is fun and a bit overwhelming when you first start using the software, but once you send a few campaigns it is very easy to navigate through to keep the marketing flowing."

  • "This tool is for those who desire one place to cultivate relationships with prospects and clients. The mobile app is great and intuitive, can't wait to see what else they create there."

Value for Money


4.2 / 5



3.8 / 5


  • "VERY EXPENSIVE! also, there is no way I can use this myself so in addition to the outrageous cost for the monthly fees, I have to pay others to do everything for me."

  • "I imagine that the metrics they use to help gauge the effectiveness of campaigns would have been helpful if there was actually any return on my investment."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

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View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Zendesk Sell vs Keap (formerly Infusionsoft)

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Keap (formerly Infusionsoft) vs Zendesk Sell