Keap (formerly Infusionsoft) vs Prophet CRM

Awards

Starting Price

$79.00/month

$55.00/month/user

Best For

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

Small businesses with a need to license 2 or more users up to mid-market companies with 100+ users.

Ideal number of Users

1 - 1000+

2 - 499

Rating


4.1 / 5
(1053)
Read All Reviews

4.1 / 5
(87)
Read All Reviews

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


4 / 5


  • "It is extremely user-friendly and easy to use. I would recommend this as a great way to organize your customer base."

  • "Ease of use, promotes creative thinking and innovative ideas."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4.3 / 5


  • "The customer support is the best piece of this product."

  • "Plenty of options to make it work for your specific needs. Vendor is responsive when asking for tech support."

Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4 / 5


  • "Customizing the views is nice to get a quick glance of what you are working on and it exports to excel."

  • "It lets you get going quickly and creating contacts and opportunities on the first day."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


4 / 5


  • "It is very easy to use and price-wise, it's cost efficient."

  • "Avidian is very clear about the costs and what is included with no surprise fees."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 3 screenshots 142737 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs Prophet CRM

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Prophet CRM vs Keap (formerly Infusionsoft)