Salesforce vs Keap (formerly Infusionsoft)

Awards

Starting Price

$25.00/month/user

$79.00/month

Best For

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.4 / 5
(13798)
Read All Reviews

4.1 / 5
(1052)
Read All Reviews

Ease of Use


3.9 / 5


  • "Had a very good experience, nothing to complain about ease of use, and support was excellent very very happy."

  • "The support for these products is consistently great and it is very easy to use and makes sense."


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."

Customer Support


4.1 / 5


  • "Being a small business owner, we needed something efficient, cost effective and reliable. Good customer service as well."

  • "Ease and interface, customer service, ability to learn on fly."


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."

Features & Functionality


4.3 / 5


  • "The level of customization has been pretty great. Our Salesforce Developer has found a bunch of ways to improve our daily work flows through it."

  • "They presented games as quizzes to help you learn. I actually wanted to get the answers right just to win the game."


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."

Value for Money


4 / 5


  • "Very nice software value for money good analytics process, cloud marketing makes use feel latest to technology chat support comes easy."

  • "There was one other CRM product that looked really good to me, but the price was 10X that of Salesforce."


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."

Product Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Screenshots

View 5 screenshots 191409 thumb
View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Salesforce vs Keap (formerly Infusionsoft)

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Keap (formerly Infusionsoft) vs Salesforce