Keap (formerly Infusionsoft) vs SAP CRM

Awards

Starting Price

$79.00/month

$58.00/month

Best For

Software designed specifically for small businesses, Infusionsoft intelligently helps you get your daily work done.

Marketing, sales and customer service teams in any size organization.

Rating


4.1 / 5
(1040)
Read All Reviews

4.1 / 5
(164)
Read All Reviews

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


3.7 / 5


  • "For it to be easy and friendly compared with others. So much better than the Microsoft AX system which is expensive and not user friendly."

  • "What I like most about this software is the ease of use. Even on others versions."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4 / 5


  • "SAP helps the flow of product throughout our business in order to increase throughput of products and generate overall customer service."

  • "Moreover, this product supports One-Order Framework. Every transaction type is processed in a single transaction code."

Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4.2 / 5


  • "Great application, lay- out is very clear and usability of this software is very good. I really enjoy using this."

  • "Its required to analyse the product which best suites your requirement. Use the product in the best possible way to fit the requirement."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


3.8 / 5


  • "I felt like SAP is very modern and streamlined with a lot of intuitive locations for data, pricing, MATH (which helped me a lot)."

  • "I think companies spend to much money on software. I wish I spent less time entering things that could be imported."

Product Features

  • check Calendar/Reminder System
  • close Document Storage
  • check Email Marketing
  • close Internal Chat Integration
  • check Lead Scoring
  • check Marketing Automation Integration
  • check Mobile Access
  • check Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • check Task Management
  • check Territory Management
  • close Calendar/Reminder System
  • close Document Storage
  • close Email Marketing
  • close Internal Chat Integration
  • close Lead Scoring
  • close Marketing Automation Integration
  • check Mobile Access
  • close Quotes/Proposals
  • close Segmentation
  • close Social Media Integration
  • close Task Management
  • close Territory Management

Screenshots

View 3 screenshots 142737 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs SAP CRM

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share Share Your Comparison of SAP CRM vs Keap (formerly Infusionsoft)