ManageEngine SupportCenter Plus vs Dynamics CRM

Awards

Starting Price

$945.00/year

$65.00/month/user

Best For

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts.

Organizations of all sizes, in all industries.

Rating


4.5 / 5
(9)


4.5 / 5
(3325)

Ideal number of Users

1 - 499

Not provided by vendor

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close Calendar/Reminder System
  • close Document Storage
  • close Email Marketing
  • check Internal Chat Integration
  • close Lead Scoring
  • check Marketing Automation Integration
  • close Mobile Access
  • close Quotes/Proposals
  • check Segmentation
  • close Social Media Integration
  • close Task Management
  • close Territory Management
  • close Calendar/Reminder System
  • close Document Storage
  • close Email Marketing
  • close Internal Chat Integration
  • close Lead Scoring
  • close Marketing Automation Integration
  • check Mobile Access
  • close Quotes/Proposals
  • close Segmentation
  • close Social Media Integration
  • close Task Management
  • check Territory Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
Not provided by vendor

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ManageEngine SupportCenter Plus vs Dynamics CRM

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