---
title: "Best CRM Software 2026 | Capterra"
description: "Find the top CRM software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/customer-relationship-management-software/"
page_type: "category"
language: "en"
---
Best CRM Software
Last updated on July 29, 2026[Verified Insights](https://www.capterra.com/our-story/)
# Best CRM Software
Last updated on July 29, 2026
### [monday CRM](https://www.capterra.com/ppc/clicks/collect/CA/directory/4f3e49ed-04b2-4f8c-aba1-305b7150ce18/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=1&ts=1785613942217&s=0003F145E1E5BA0E64B4B405D04F53B2265A20317706E580475D98D887BBFD13)
[4.7(463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
monday CRM enables revenue teams to improve efficiency at every stage of the customer journey. [Learn more about monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)
Pricing info
Free TrialFree Version
5-4 (450)3 (8)2-1 (5)
Free TrialFree Version
### [NetSuite](https://www.capterra.com/ppc/clicks/collect/CA/directory/6a680041-f372-46f3-a3e9-a6d200b556c0/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=2&ts=1785613942218&s=37EC48E3D41AB66314F03FDDB2B9A11C5423D3763F1789F142F6704F4B67B75E)
[4.2(2057)](https://www.capterra.com/p/135757/NetSuite/reviews/)
NetSuite CRM delivers your business with powerful front-office capabilities in a single, cloud-based CRM solution. [Learn more about NetSuite](https://www.capterra.com/p/135757/NetSuite/)
Pricing info
Free TrialFree Version
5-4 (1,750)3 (213)2-1 (94)
Free TrialFree Version
### [Bitrix24](https://www.capterra.com/ppc/clicks/collect/CA/directory/d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=3&ts=1785613942222&s=C502150C4E3225314A32557E426F22CE1AE773AB7B8D876C742203ED5F5EF0C1)
[4.2(998)](https://www.capterra.com/p/113540/Bitrix24/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)
Pricing info
Free TrialFree Version
5-4 (819)3 (120)2-1 (59)
Free TrialFree Version
Connect with a Capterra advisor for a free 15-minute consultation
Get a personalized software list aligned to your business needs with guidance from our expert advisors.
### [TaskSuite](https://www.capterra.com/ppc/clicks/collect/CA/directory/892d5aff-2e80-4a29-bf76-8400d83699cd/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=1&ts=1785613942222&s=AC8C82ED73EF1FAF2B674ECA6612DF81A93F1C335989EC22F10F87B359F434F7)
[4.8(6)](https://www.capterra.com/p/10018704/TaskSuite/reviews/)
Cloud-based loan origination and servicing with configurable workflows, collections, reporting, and optional white-labeled portals. [Learn more about TaskSuite](https://www.capterra.com/p/10018704/TaskSuite/)
Pricing info
Free TrialFree Version
5-4 (6)3 (0)2-1 (0)
Free TrialFree Version
### [Salesforce Sales Cloud](https://www.capterra.com/ppc/clicks/collect/CA/directory/8c7f8bf5-dbf6-47ee-9df7-a6d200b64092/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=2&ts=1785613942223&s=32C5D8F54A091F91DFFAB04D5655B63584DF9889B2CC530D82D2934393F72F6F)
[4.4(18799)](https://www.capterra.com/p/61368/Salesforce/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
Pricing info
Free TrialFree Version
5-4 (16,836)3 (1,533)2-1 (430)
Free TrialFree Version
### [Salesforce Starter](https://www.capterra.com/ppc/clicks/collect/CA/directory/0d6fd356-2740-42df-8f85-a8a300d96a27/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=3&ts=1785613942226&s=540911E5EC09500D95468A3D585369C68C0DF328CFDCCA67324E0FD9EB4BB226)
[4.4(224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
Boost your business with Starter Suite CRM! [Learn more about Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)
Pricing info
Free TrialFree Version
5-4 (198)3 (18)2-1 (8)
Free TrialFree Version
### [Odoo](https://www.capterra.com/ppc/clicks/collect/CA/directory/49a68156-7e55-465d-bce6-a816004f00fd/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=4&ts=1785613942228&s=3B66E77297FA51F758F369387808922E891462F0FE9D113020F030D665A46AA3)
[4.2(1317)](https://www.capterra.com/p/135618/Odoo/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
Keep track of top leads and opportunities, personalize sales cycles, control statistics/forecasts, and more with Odoo CRM. [Learn more about Odoo](https://www.capterra.com/p/135618/Odoo/)
Pricing info
Free TrialFree Version
5-4 (1,093)3 (103)2-1 (121)
Free TrialFree Version
### [Constant Contact](https://www.capterra.com/ppc/clicks/collect/CA/directory/0ccf276d-4835-43da-b808-a6d200b354f3/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=5&ts=1785613942229&s=F71E088DDD6F4B864A9381A4A3AF4A3B225D74BFFB1E69880CCD281163634AD8)
[4.3(2939)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)
Constant Contact is an email marketing software that helps businesses create and send marketing campaigns to achieve business goals. [Learn more about Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)
Pricing info
Free TrialFree Version
5-4 (2,538)3 (317)2-1 (84)
Free TrialFree Version
### [Daylite for Mac](https://www.capterra.com/ppc/clicks/collect/CA/directory/7eab1125-ab98-446f-9c18-51e9abc478fc/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=6&ts=1785613942232&s=03AC67199923CE842D6E8025B8D4B2BC1F3F31004B71EF3D9E6A492E4B747A8B)
[4.6(361)](https://www.capterra.com/p/116272/Daylite-for-Mac/reviews/)
Daylite helps service-based businesses manage clients, projects, and new client opportunities in one app — driving their growth. [Learn more about Daylite for Mac](https://www.capterra.com/p/116272/Daylite-for-Mac/)
Pricing info
Free TrialFree Version
5-4 (333)3 (20)2-1 (8)
Free TrialFree Version
### [Zoho CRM](https://www.capterra.com/ppc/clicks/collect/CA/directory/2143ac98-b65c-4bb1-ae6b-a6d200b7a22f/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=7&ts=1785613942236&s=D91B180C10D186B8BAA322839CF0E1CD023720C7FFBB9B9089DA0237051F5458)
[4.3(6987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)
Pricing info
Free TrialFree Version
5-4 (5,950)3 (781)2-1 (256)
Free TrialFree Version
### [Caspio](https://www.capterra.com/ppc/clicks/collect/CA/directory/9b1391b5-828d-48a6-a7b8-a6d200b3246c/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=8&ts=1785613942237&s=E052DF57015E432AAA46B5551B68DF2CA596542F85D24744F64461D35ED81865)
[4.6(249)](https://www.capterra.com/p/137206/Caspio/reviews/)
Caspio is the world's leading LOW-CODE platform for building online database applications without having to write code. [Learn more about Caspio](https://www.capterra.com/p/137206/Caspio/)
Pricing info
Free TrialFree Version
5-4 (232)3 (7)2-1 (10)
Free TrialFree Version
### [kintone](https://www.capterra.com/ppc/clicks/collect/CA/directory/913aa4af-9237-40db-aed6-a6d200b4cae0/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=9&ts=1785613942237&s=B78D09EFDAF655D9AA7CEC2D4BFD2A60869841E8E2CB8F42A5B0BD299B03CF29)
[4.7(153)](https://www.capterra.com/p/143607/kintone/reviews/)
A custom-tailored solution that meets and scales with your unique business needs. Start a free trial, or let us build a free prototype. [Learn more about kintone](https://www.capterra.com/p/143607/kintone/)
Pricing info
Free TrialFree Version
5-4 (146)3 (4)2-1 (3)
Free TrialFree Version
### [Mautic](https://www.capterra.com/ppc/clicks/collect/CA/directory/adf87175-c09b-42ed-a84a-4fd748750597/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=10&ts=1785613942238&s=655B99B8B0F1E0A0A0F0408873C40075C7F1C07C9DBD22F52E95251F668D9196)
[4.5(2)](https://www.capterra.com/p/211361/Mautic-by-HEM/reviews/)
HEMs customized Mautic CRM and marketing automation software helps schools to streamline their marketing and admissions management. [Learn more about Mautic](https://www.capterra.com/p/211361/Mautic-by-HEM/)
Pricing info
Free TrialFree Version
5-4 (2)3 (0)2-1 (0)
Free TrialFree Version
### [Less Annoying CRM](https://www.capterra.com/ppc/clicks/collect/CA/directory/13914ea6-aacd-49b6-8af9-a6d200b4e76a/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=11&ts=1785613942238&s=FC9612D97BEA3F5F28262A167850CDD85DD6931908E12A0B3D3E27954901F3A5)
[4.8(654)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, & leads without the CRM complexity. [Learn more about Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)
Pricing info
Free TrialFree Version
5-4 (637)3 (12)2-1 (5)
Free TrialFree Version
### [Claritysoft CRM](https://www.capterra.com/ppc/clicks/collect/CA/directory/06fe7da1-658a-4ff1-a739-a6d200b32f28/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=12&ts=1785613942239&s=DDF6D09EDD4D676330D44A786EF0FA10144C0638F89B1690E8A73DBC9D7C11AC)
[4.5(255)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)
Claritysoft CRM is a simple, powerful cloud-based CRM with marketing automation and real human support for growing businesses. [Learn more about Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)
Pricing info
Free TrialFree Version
5-4 (240)3 (11)2-1 (4)
Free TrialFree Version
### [Bigin by Zoho CRM](https://www.capterra.com/ppc/clicks/collect/CA/directory/c014cf1b-4145-42b9-869b-3669efcac02e/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=13&ts=1785613942239&s=EC0FA57F1C76FB99A6CE28E25F34F9312FCA1EB02BBF50BCC881742BB707568C)
[4.7(738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
Bigin is an affordable, intuitive CRM that streamlines all customer-facing operations and helps build stronger customer relationships. [Learn more about Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)
Pricing info
Free TrialFree Version
5-4 (720)3 (16)2-1 (2)
Free TrialFree Version
### [Ricochet360](https://www.capterra.com/ppc/clicks/collect/CA/directory/0b26955a-a139-4f75-9747-73ac663e606c/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=14&ts=1785613942244&s=98D16EE122B7FCABF65EFAB3F6D525DC7BB74694A52EEB96252280C0DF28675C)
[4.8(82)](https://www.capterra.com/p/141932/Ricochet/reviews/)
Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. [Learn more about Ricochet360](https://www.capterra.com/p/141932/Ricochet/)
Pricing info
Free TrialFree Version
5-4 (80)3 (1)2-1 (1)
Free TrialFree Version
### [Apptivo](https://www.capterra.com/ppc/clicks/collect/CA/directory/5c2851ec-7c4b-4b2e-8064-3795f6dd50fb/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=15&ts=1785613942244&s=FC026FB946ED71E30AE6718A53575D65219678E42F91AB06EBF657CA0BC79031)
[4.4(708)](https://www.capterra.com/p/228915/Apptivo/reviews/)
Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more. [Learn more about Apptivo](https://www.capterra.com/p/228915/Apptivo/)
Pricing info
Free TrialFree Version
5-4 (643)3 (51)2-1 (14)
Free TrialFree Version
### [Clio](https://www.capterra.com/ppc/clicks/collect/CA/directory/bcee83ca-dc86-4628-aabf-a6d200b33c9d/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=16&ts=1785613942245&s=F64C17CF9F6B98BD699083DB6BB009775179F1C23E42F9A536B0538DEF6C7888)
[4.7(1738)](https://www.capterra.com/p/105428/Clio/reviews/)
Ranked #1 and with the most 5-star reviews on Capterra, Clio is the only intelligent legal work platform with context-aware AI. [Learn more about Clio](https://www.capterra.com/p/105428/Clio/)
Pricing info
Free TrialFree Version
5-4 (1,640)3 (50)2-1 (48)
Free TrialFree Version
### [HoneyBook](https://www.capterra.com/ppc/clicks/collect/CA/directory/16519578-e04c-472a-92fc-a76a00349b71/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=17&ts=1785613942245&s=69CE37000A2A424BE3DEB21BA4BEF5F04FEC7F1E1ECD8D05BD72668CECAF1A13)
[4.7(683)](https://www.capterra.com/p/162588/HoneyBook/reviews/)
Every CRM tool you need to manage clients, proposals, contracts, invoices, payments, and more. Start your 7 day free trial today. [Learn more about HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)
Pricing info
Free TrialFree Version
5-4 (641)3 (24)2-1 (18)
Free TrialFree Version
### [Maximizer CRM](https://www.capterra.com/ppc/clicks/collect/CA/directory/62a6e692-4aeb-4fad-b0c0-a6d200b50e79/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=18&ts=1785613942248&s=479A296BA17E386095BF48B03538DCF02FDB88C14796FB55EE2F33A767327783)
[4.1(366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)
Maximizer CRM is a game-changing solution designed specifically for the unique challenges that sales managers and sales teams face. [Learn more about Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)
Pricing info
Free TrialFree Version
5-4 (293)3 (48)2-1 (25)
Free TrialFree Version
### [EngageBay CRM](https://www.capterra.com/ppc/clicks/collect/CA/directory/8fe6d33d-a17d-4dfd-9069-a950003e649a/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=19&ts=1785613942249&s=FF04D4B783722F609B6B7200A1B7672F82088A60BA05FE8395C003B136027D3D)
[4.7(908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
[Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist)
EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)
Pricing info
Free TrialFree Version
5-4 (879)3 (22)2-1 (7)
Free TrialFree Version
### [MLeads](https://www.capterra.com/ppc/clicks/collect/CA/directory/ae323eed-82d5-42e6-979b-a6d200b53c80/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=20&ts=1785613942249&s=C4ADA3852CFF457C22589ECC5F4609296234FE063FFC7D18EA2914CF6FFF4168)
[4.0(12)](https://www.capterra.com/p/147624/MLeads/reviews/)
MLeads CRM simplifies lead and customer management with tools for lead tracking, sales pipeline management, and team collaboration. [Learn more about MLeads](https://www.capterra.com/p/147624/MLeads/)
Pricing info
Free TrialFree Version
5-4 (8)3 (3)2-1 (1)
Free TrialFree Version
### [Saleoid](https://www.capterra.com/ppc/clicks/collect/CA/directory/dce0527c-8d0e-4387-81d3-b21f166c1eaa/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=21&ts=1785613942249&s=AB98F3A62618F3373DAE3AAFDBA9CC0DD295FB97D7FEFDC8696BFD123B614C6B)
[4.6(10)](https://www.capterra.com/p/10002381/EQUP/reviews/)
Saleoid is the Best CRM Software: a true all-in-one for leads, sales, marketing & billing -- > Starting at just $5/month. [Learn more about Saleoid](https://www.capterra.com/p/10002381/EQUP/)
Pricing info
Free TrialFree Version
5-4 (9)3 (1)2-1 (0)
Free TrialFree Version
### [The Magazine Manager](https://www.capterra.com/ppc/clicks/collect/CA/directory/c7e76d61-ee52-4158-ba6e-a6d200b6fb5b/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1taXp1ajBncDQtZzJkbS52ZXJjZWwuYXBwL2N1c3RvbWVyLXJlbGF0aW9uc2hpcC1tYW5hZ2VtZW50LXNvZnR3YXJlLw%3D%3D&categoryId=4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d&listingPosition=22&ts=1785613942253&s=CA2D34AF4DB2BAE95DE48971119DC01CB46661DCD0121E2486F98E4A59FC6ABD)
[4.8(352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)
The Magazine Manager is the global leader in publishing software with sales, production, and billing in a single unified platform. [Learn more about The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)
Pricing info
Free TrialFree Version
5-4 (343)3 (8)2-1 (1)
Free TrialFree Version
Page 1 of 34
## Top-rated software of 2026
### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.
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Plan Type
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85% of professionals opt for a 30-day trial before the software purchase
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Key Features
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We have selected the most important and critical features as defined by Capterra user reviews
Activity Dashboard
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Related Software Category:
[Contact Management Software](https://www.capterra.com/contact-management-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Customer Success Software](https://www.capterra.com/customer-success-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/)[Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Retention Software](https://www.capterra.com/customer-retention-software/)
I'm looking for CRM Software that is:
[Free](https://www.capterra.com/customer-relationship-management-software/s/free/)[For Mac](https://www.capterra.com/customer-relationship-management-software/s/mac/)[For Small Businesses](https://www.capterra.com/customer-relationship-management-software/s/small-businesses/)
Table of Contents
- [What is CRM software?](#what-is-crm-software)
- [What should small businesses look for in CRM software?](#what-should-small-businesses-look-for-in-crm-software)
- [How much does CRM software cost?](#how-much-does-crm-software-cost)
- [What features should I look for in CRM software?](#what-features-should-i-look-for-in-crm-software)
- [How is AI used in CRM software?](#how-is-ai-used-in-crm-software)
- [What CRM capabilities matter most for sales teams?](#what-crm-capabilities-matter-most-for-sales-teams)
- [How should I compare CRM software options?](#how-should-i-compare-crm-software-options)
- [How do I evaluate CRM integration capabilities?](#how-do-i-evaluate-crm-integration-capabilities)
- [What CRM trends are shaping buying decisions in 2026?](#what-crm-trends-are-shaping-buying-decisions-in-2026)
### What is CRM software?
A customer relationship management (CRM) system enables businesses to manage interactions with current and potential customers. It provides a centralized platform to store and organize customer data, automate lead management, track sales opportunities, and forecast revenue across sales, marketing, and service teams.
- **Contact management:** Maintains a centralized database of customer and lead contact information.
- **Lead management:** Stores and tracks leads from initial capture through the sales process.
- **Interaction tracking:** Documents calls, emails, and touchpoints with customers and contacts.
- **Sales pipeline management:** Visualizes deal stages and manages opportunities from open to close.
- **Email management:** Integrates with email services to log and send communications.
- **Reporting and analytics:** Generates dashboards and exports to track sales performance and pipeline health.
According to Capterra's 2025 Sales and Marketing Software Trends Survey \[n=2,452\], 74% of sales and marketing professionals have purchased CRM software in the past 12 months, and 57% describe it as critical to their operations.
### What should small businesses look for in CRM software?
Small businesses should evaluate CRM options against criteria that match their team size, sales process complexity, and growth plans.
| Criterion | What to look for |
| --- | --- |
| Ease of use | Intuitive navigation that reps can adopt without extensive training or IT support. |
| Core automation | Ability to automate follow-up tasks, lead routing, and pipeline updates. |
| Integration depth | Native connections with email, marketing automation, and accounting platforms. |
| Pricing transparency | Clear per-user or tiered pricing without hidden fees for core features. |
| Reporting quality | Pre-built dashboards and exportable reports aligned to key sales metrics. |
| Scalability | Capacity to support more users, contacts, and workflows as the business grows. |
### How much does CRM software cost?
CRM software pricing varies by team size and feature depth, from free entry-level plans to advanced enterprise subscriptions.
| Tier | Approx. price range | Typical coverage |
| --- | --- | --- |
| Free/Entry-level | Free–~$1,292/month | Contact database, lead management, interaction tracking |
| Mid-market | ~$1,292–$5,000/month | Sales pipeline, workflow automation, advanced reporting |
| Enterprise/Advanced | ~$5,000–$17,664+/month | Unlimited users, AI features, advanced forecasting, sales funnel creation |
CRM software follows three primary pricing models: perpetual license (a one-time payment for on-premise systems), subscription (recurring monthly or annual fees per user, standard for cloud platforms), and open-source license (free to download, with costs for implementation and maintenance). Many vendors offer free trials or limited free plans. According to Capterra advisor call notes, 63% of CRM buyers budget between $35 and $105 per user, per month.
### What features should I look for in CRM software?
Feature selection should prioritize capabilities that directly support sales productivity and customer retention goals.
- **Lead management:** Tracks leads from capture through close; cited as a top-used feature by 33% of CRM users in Capterra's 2025 Sales and Marketing Software Trends Survey \[n=2,452\].
- **Reporting and analytics:** Generates pipeline and revenue dashboards with exportable reports; used by 32% of CRM users.
- **Email management:** Integrates with Gmail and Outlook to log communications and manage follow-ups; used by 30% of CRM users.
- **Sales pipeline management:** Visualizes deal stages and tracks movement through the funnel; used by 28% of CRM users.
- **Contact management:** Maintains a searchable database of customers and prospects; used by 24% of CRM users.
- **Workflow automation:** Triggers follow-up tasks, notifications, and record updates automatically to reduce manual admin.
### How is AI used in CRM software?
AI capabilities are increasingly central to CRM evaluation: 90% of sales and marketing professionals say they are more likely to pursue software with AI features, according to Capterra's 2025 Sales and Marketing Software Trends Survey \[n=2,452\].
- **Lead scoring:** AI analyzes engagement signals to rank leads by conversion likelihood, helping teams prioritize outreach effectively.
- **Predictive forecasting:** Machine learning models project revenue and identify deals at risk of stalling based on historical pipeline data.
- **Email personalization:** AI generates contextually relevant drafts and recommends optimal send times based on recipient engagement patterns.
- **Automated data entry:** AI captures and populates contact records, meeting notes, and activity logs to reduce manual input.
- **Pipeline analytics:** AI surfaces patterns in win/loss data and deal velocity to inform sales coaching and strategy decisions.
AI adoption is accelerating across the CRM category, with automated workflows and predictive tools reducing administrative burden and improving forecast accuracy for sales teams.
### What CRM capabilities matter most for sales teams?
Sales teams depend on capabilities that streamline daily workflows, maintain pipeline visibility, and support consistent follow-through across the sales cycle.
- **Pipeline management:** Provides a visual, stage-by-stage view of active deals so managers and reps can track progress and identify bottlenecks in real time.
- **Activity tracking:** Logs calls, emails, meetings, and tasks automatically against contact and deal records for a complete interaction history.
- **Lead management:** Routes, qualifies, and prioritizes incoming leads to reduce time from first contact to active opportunity.
- **Sales forecasting:** Aggregates pipeline data across deals to project revenue and flag accounts requiring additional attention.
- **Mobile access:** Enables reps to update records, log activities, and review customer details from any device when working remotely.
- **Email integration:** Syncs with Gmail or Outlook so inbound and outbound activity is captured without manual logging.
According to Capterra's 2025 Sales and Marketing Software Trends Survey \[n=2,452\], 90% of sales professionals say they are more likely to choose CRM software that includes AI-assisted capabilities such as lead scoring and automated pipeline updates.
### How should I compare CRM software options?
A structured comparison across consistent dimensions helps buyers evaluate CRM platforms objectively rather than relying on vendor presentations alone.
| Dimension | What to evaluate | Where to find verified data |
| --- | --- | --- |
| Feature fit | Whether core capabilities align with defined sales workflows and requirements | Capterra feature filters and verified user reviews |
| Ease of use | How quickly teams can adopt the system with minimal training overhead | Capterra usability ratings and review excerpts |
| Pricing model | Total cost across users, tiers, and the full contract period including add-ons | Capterra pricing pages and category pricing data |
| Integration reliability | Whether email, ERP, and marketing tools connect without custom development | Capterra integration ratings and reviewer comments |
| Customer support | Vendor responsiveness and support quality during and after implementation | Capterra support ratings and recent user reviews |
| Scalability | Capacity to support team growth, data volume, and expanded workflows over time | Capterra filters by company size and plan tier |
Use Capterra's CRM software comparison tools to filter by feature, company size, and price range, and to review verified user ratings side by side before finalizing a shortlist.
### How do I evaluate CRM integration capabilities?
Integration reliability is critical to CRM value: gaps between the CRM and connected tools create manual work and data inconsistencies across the sales and marketing stack.
- **Email and calendar sync:** Confirm whether the CRM connects natively with Gmail and Outlook, and whether emails, calendar events, and contact records update automatically without manual input.
- **Marketing automation connections:** Verify that lead capture, nurture sequences, and campaign engagement data flow into CRM contact records without middleware or custom development.
- **ERP and accounting integration:** Assess whether deal data, customer records, and revenue metrics can be shared with finance systems to support forecasting and billing workflows.
- **API access and webhooks:** Review whether the platform provides open APIs and webhook support for custom integrations, and ask what requires configuration versus what is available out of the box.
### What CRM trends are shaping buying decisions in 2026?
CRM buying decisions in 2026 reflect the convergence of AI adoption, evolving channel strategies, and growing demand for centralized data management.
1. **AI features are now a primary selection criterion.** According to Capterra's 2025 Sales and Marketing Software Trends Survey \[n=2,452\], 90% of sales and marketing professionals are more likely to choose CRM software with AI capabilities—with lead scoring, predictive forecasting, and AI-assisted email among the most sought-after features.
2. **Email remains the dominant CRM engagement channel.** Email is the most important CRM channel for 29% of users, ahead of social media (25%) and digital advertising (21%), driving demand for deeper email management and automation capabilities in CRM platforms.
3. **Centralization is a core purchasing motivation.** Teams primarily purchased CRM software for centralized operations (41%), analytical reporting (38%), and interaction tracking (35%), with platforms that unify fragmented sales and marketing data scoring higher in buyer evaluations.
CRM investment remains strong, with 57% of current users describing the software as critical to operations and 19% of the broader market actively planning a new purchase, reflecting continued confidence in the category across sales and marketing organizations.
### Get to a better list with verified ratings & reviews
### Get to a better list with verified ratings & reviews
Capterra Shortlist charts the highest-rated and most popular software products. Explore, save your progress, and share with colleagues.
Want to learn more? [Read full scoring methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)
## Our Top 5 Picks 2026 Capterra Shortlist
The five highest-scoring tools from our shortlist, compared on the metrics that matter most.
Comparison of the top five products included in this Capterra Shortlist
| Comparison categories | Top Rated
[](#8c7f8bf5-dbf6-47ee-9df7-a6d200b64092)
[Salesforce Sales Cloud](#8c7f8bf5-dbf6-47ee-9df7-a6d200b64092)[
4.4 (18,799)
](#8c7f8bf5-dbf6-47ee-9df7-a6d200b64092) | Great Value
[](#2143ac98-b65c-4bb1-ae6b-a6d200b7a22f)
[Zoho CRM](#2143ac98-b65c-4bb1-ae6b-a6d200b7a22f)[
4.3 (6,987)
](#2143ac98-b65c-4bb1-ae6b-a6d200b7a22f) | Top Support
[](#f1a11c4a-87bf-4bca-9f05-a6d200b46712)
[HubSpot CRM](#f1a11c4a-87bf-4bca-9f05-a6d200b46712)[
4.5 (4,475)
](#f1a11c4a-87bf-4bca-9f05-a6d200b46712) | Feature Rich
[](#60cddbf1-a0da-4ce5-9679-a6e8007f8787)
[Dynamics 365](#60cddbf1-a0da-4ce5-9679-a6e8007f8787)[
4.4 (5,839)
](#60cddbf1-a0da-4ce5-9679-a6e8007f8787) | Easy to Use
[](#96fe043a-bab9-4c76-992a-a6d601508961)
[Klaviyo](#96fe043a-bab9-4c76-992a-a6d601508961)[
4.6 (531)
](#96fe043a-bab9-4c76-992a-a6d601508961) |
| --- | --- | --- | --- | --- | --- |
| Capterra score | 97/100 | 91/100 | 89/100 | 89/100 | 88/100 |
| Starting price | $25.00/month | $14.00/month | $20.00/month | $50.00/month | $20.00/month |
| Free plan | Not available | Not available | Available | Not available | Available |
| Free trial | Available | 14-day trial | Not available | 30-day trial | Available |
| Standout Feature | Campaign Analytics | Appointment Management | Collaboration Tools | Commission Management | Channel Management |
| Integrations | 37 integrations | 70 integrations | 198 integrations | 24 integrations | 89 integrations |
## Explore the Full CRM Shortlist
## Explore the Full CRM Shortlist
[
](https://www.capterra.com/p/61368/Salesforce/)
[
4.4 (18,799)](https://www.capterra.com/p/61368/Salesforce/reviews/)[View all reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)
Add to compare
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
Overall Score
97/100
Popularity50/50
Rating47/50
Review Breakdown
Ease of Use
4.0
Customer Service
4.1
Features
4.4
Value for Money
4.0
Paid plans start at
$25.00Per User, Per Month
Free Trial
Free Version
Category features
8/25
Pros and Cons
Lucas B
Banking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.
“The reporting and analytics features are top-notch, allowing for precise forecasting and deep insights into client behavior and product penetration“
June 30, 2026
RS
Ricky S
Facilities Services, 2 - 10 employeesUsed the software for: More than 2 years.
“Users require thorough training, and the requirement to complete numerous data fields can feel cumbersome to sales teams accustomed to field operations.“
July 21, 2026
[Read all 18,799 reviews→](https://www.capterra.com/p/61368/Salesforce/reviews/)
[
](https://www.capterra.com/p/155928/Zoho-CRM/)
[
4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)[View all reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)
Add to compare
Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution
Overall Score
91/100
Popularity45/50
Rating46/50
Review Breakdown
Ease of Use
4.2
Customer Service
4.1
Features
4.3
Value for Money
4.3
Paid plans start at
$14.00Per User, Per Month
Free Trial
Free Version
Category features
9/25
Pros and Cons
ka
khyan a
Computer Software, 1,001 - 5,000 employeesUsed the software for: 6-12 months.
“It's a flexible platform that offers a wide range of business functionality and can support a variety of teams and processes without needing multiple disconnected systems.“
July 22, 2026
ka
khyan a
Computer Software, 1,001 - 5,000 employeesUsed the software for: 6-12 months.
“The biggest challenge is that the platform can sometimes feel like it's trying to do a lot of things at once. While the interface is generally good, certain areas can feel a little inconsistent, and some workflows aren't always as intuitive as they could be.“
July 22, 2026
[Read all 6,987 reviews→](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)
[
](https://www.capterra.com/p/157279/Dynamics-365/)
## [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)
[
4.4 (5,839)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)[View all reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)
[](https://www.capterra.com/p/157279/Dynamics-365/)Add to compare
Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
Overall Score
89/100
Popularity42/50
Rating47/50
Review Breakdown
Ease of Use
4.1
Customer Service
4.2
Features
4.3
Value for Money
4.1
Paid plans start at
$50.00Per User, Per Month
Free Trial
Free Version
Category features
13/25
Pros and Cons
Andrea L
Translation and Localization, 2 - 10 employeesUsed the software for: 1-2 years.
“It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently.“
July 20, 2026
Christopher V
Non-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.
“No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it. If you want to know what I like least, what truly frustrates me about the platform, it comes down to three specific liabilities:“
July 19, 2026
[Read all 5,839 reviews→](https://www.capterra.com/p/157279/Dynamics-365/reviews/)
[
](https://www.capterra.com/p/152373/HubSpot-CRM/)
## [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
[
4.5 (4,475)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)[View all reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)
[](https://www.capterra.com/p/152373/HubSpot-CRM/)Add to compare
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.
Overall Score
89/100
Popularity43/50
Rating46/50
Review Breakdown
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.3
Paid plans start at
$20.00Per User, Per Month
Free Trial
Free Version
Category features
23/25
Pros and Cons
Andrea L
Translation and Localization, 2 - 10 employeesUsed the software for: More than 2 years.
“The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks. Although some advanced features require higher-tier plans, the core CRM provides significant value and has become an essential part of our day-to-day operations.“
July 15, 2026
AD
Alexandre D
Information Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.
“Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how to work out some of the functions.“
June 21, 2026
[Read all 4,475 reviews→](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)
[
](https://www.capterra.com/p/156699/Klaviyo/)
## [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)
[
4.6 (531)](https://www.capterra.com/p/156699/Klaviyo/reviews/)[View all reviews](https://www.capterra.com/p/156699/Klaviyo/reviews/)
[](https://www.capterra.com/p/156699/Klaviyo/)Add to compare
Klaviyo the only CRM purpose-built for B2C, combining your email and SMS marketing, analytics, and customer service in one place.
Overall Score
88/100
Popularity41/50
Rating47/50
Review Breakdown
Ease of Use
4.5
Customer Service
4.3
Features
4.6
Value for Money
4.3
Paid plans start at
$20.00Usage Based, Per Month
Free Trial
Free Version
Category features
13/25
Pros and Cons
AD
Alexandre D
Information Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.
“It is an excellent solution for an IT related business such as ours where security and organization matter, but may not be worth the investment for smaller groups with minimal marketing needs.“
June 26, 2026
AD
Alexandre D
Information Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.
“Customer support is quick, however at the peak time it is sometimes slow which is frustrating for troubleshooting.“
June 26, 2026
[Read all 531 reviews→](https://www.capterra.com/p/156699/Klaviyo/reviews/)
[
](https://www.capterra.com/p/135618/Odoo/)
[
4.2 (1,317)](https://www.capterra.com/p/135618/Odoo/reviews/)[View all reviews](https://www.capterra.com/p/135618/Odoo/reviews/)
Add to compare
Keep track of top leads and opportunities, personalize sales cycles, control statistics/forecasts, and more with Odoo CRM.
Overall Score
88/100
Popularity44/50
Rating44/50
Review Breakdown
Ease of Use
4.0
Customer Service
3.9
Features
4.2
Value for Money
4.1
Paid plans start at
$31.10Per User, Per Month
Free Trial
Free Version
Category features
5/25
Pros and Cons
MV
Maya V
Civic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years.
“The software has automated all our manual processes from approval processes control, cash management and work status tracking.“
June 17, 2026
KC
Kenneth C
Information Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.
“On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in.“
June 8, 2026
[Read all 1,317 reviews→](https://www.capterra.com/p/135618/Odoo/reviews/)
[
](https://www.capterra.com/p/132666/Pipedrive/)
## [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)
[
4.5 (3,057)](https://www.capterra.com/p/132666/Pipedrive/reviews/)[View all reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)
[](https://www.capterra.com/p/132666/Pipedrive/)Add to compare
Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.
Overall Score
86/100
Popularity41/50
Rating45/50
Review Breakdown
Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.4
Paid plans start at
$19.00Per User, Per Month
Free Trial
Free Version
Category features
12/25
Pros and Cons
Brett B
Marketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.
“Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you stay organized without the complexity and administrative burden that often come with larger CRMs.“
July 12, 2026
DŠ
Dovilė Š
Retail, 2 - 10 employeesUsed the software for: Less than 6 months.
“After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and locked behind a more expensive plan upgrade.“
May 28, 2026
[Read all 3,057 reviews→](https://www.capterra.com/p/132666/Pipedrive/reviews/)
[
](https://www.capterra.com/p/175860/Act/)
## [Act!](https://www.capterra.com/p/175860/Act/)
[
3.9 (926)](https://www.capterra.com/p/175860/Act/reviews/)[View all reviews](https://www.capterra.com/p/175860/Act/reviews/)
[](https://www.capterra.com/p/175860/Act/)Add to compare
Act! is an all-in-one CRM and marketing platform to help small businesses stay organized and attract new customers.
Overall Score
85/100
Popularity38/50
Rating47/50
Review Breakdown
Ease of Use
3.9
Customer Service
3.6
Features
3.9
Value for Money
3.9
Paid plans start at
$30.00Per User, Per Month
Free Trial
Free Version
Category features
22/25
Pros and Cons
JC
Jamie C
Hospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.
“The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for maintaining strong customer relationships and improving productivity“
June 8, 2026
Clive B
Legal Services, 2 - 10 employeesUsed the software for: 1-2 years.
“does not interact with the new Outlook email system, this means that if you rely on meetings etc being automatically confirmed with your client, you will need to do this manually.“
July 16, 2026
[Read all 926 reviews→](https://www.capterra.com/p/175860/Act/reviews/)
[
](https://www.capterra.com/p/118921/Less-Annoying-CRM/)
[
4.8 (654)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)[View all reviews](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)
Add to compare
Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, & leads without the CRM complexity.
Overall Score
83/100
Popularity34/50
Rating49/50
Review Breakdown
Ease of Use
4.9
Customer Service
4.9
Features
4.5
Value for Money
4.9
Paid plans start at
$15.00Per User, Per Month
Free Trial
Free Version
Category features
18/25
Pros and Cons
Ty K
Financial Services, 2 - 10 employeesUsed the software for: More than 2 years.
“I also like the intake form that I was also able to set up on my own and use it with my website.“
May 29, 2026
KG
Krista G
Construction, 11 - 50 employeesUsed the software for: More than 2 years.
“I do not like that Less Annoying does not have a legitimate work flow/project tracker.“
April 23, 2026
[Read all 654 reviews→](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)
Need a Little Help?
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
[
](https://www.capterra.com/p/144340/Nutshell/)
## [Nutshell](https://www.capterra.com/p/144340/Nutshell/)
[
4.4 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/)[View all reviews](https://www.capterra.com/p/144340/Nutshell/reviews/)
[](https://www.capterra.com/p/144340/Nutshell/)Add to compare
Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals.
Overall Score
82/100
Popularity35/50
Rating47/50
Review Breakdown
Ease of Use
4.4
Customer Service
4.4
Features
4.1
Value for Money
4.4
Paid plans start at
$13.00Per User, Per Month
Free Trial
Free Version
Category features
23/25
Pros and Cons
Nicky B
Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.
“We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile.“
February 27, 2026
AB
Amber B
Financial Services, 2 - 10 employeesUsed the software for: Less than 6 months.
“Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought would be automated was indeed manual.“
June 10, 2026
[Read all 621 reviews→](https://www.capterra.com/p/144340/Nutshell/reviews/)
[
](https://www.capterra.com/p/245800/Monday-CRM/)
[
4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)[View all reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/)
Add to compare
monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
Overall Score
81/100
Popularity34/50
Rating47/50
Review Breakdown
Ease of Use
4.7
Customer Service
4.6
Features
4.5
Value for Money
4.5
Paid plans start at
$12.00Per User, Per Month
Free Trial
Free Version
Category features
24/25
Pros and Cons
AR
Anais R
Marketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.
“It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential, once it’s set up properly it becomes a strong system that supports day-to-day operations and team collaboration.“
April 28, 2026
Ashley N
Marketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.
“A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original data, making it difficult to move forward using that feature).“
April 23, 2026
[Read all 463 reviews→](https://www.capterra.com/p/245800/Monday-CRM/reviews/)
[
](https://www.capterra.com/p/113540/Bitrix24/)
[
4.2 (998)](https://www.capterra.com/p/113540/Bitrix24/reviews/)[View all reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)
Add to compare
Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs.
Overall Score
80/100
Popularity36/50
Rating44/50
Review Breakdown
Ease of Use
4.0
Customer Service
4.0
Features
4.3
Value for Money
4.2
Paid plans start at
$69.00Flat Rate, Per Month
Free Trial
Free Version
Category features
2/25
Pros and Cons
RA
Ramadhan A
Education Management, 11 - 50 employeesUsed the software for: 6-12 months.
“Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform.“
June 23, 2026
SB
Sifiso B
Transportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.
“Some users find the mobile app less intuitive than the desktop version.“
June 16, 2026
[Read all 998 reviews→](https://www.capterra.com/p/113540/Bitrix24/reviews/)
[
](https://www.capterra.com/p/178819/EngageBay-Marketing/)
[
4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)[View all reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)
Add to compare
EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
Overall Score
79/100
Popularity31/50
Rating48/50
Review Breakdown
Ease of Use
4.5
Customer Service
4.8
Features
4.6
Value for Money
4.7
Paid plans start at
$14.99Per User, Per Month
Free Trial
Free Version
Category features
8/25
Pros and Cons
Brian J
Food & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.
“Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for efficiency.“
January 14, 2026
DM
Desiree M
Hospital & Health Care, 2 - 10 employeesUsed the software for: I used a free trial.
“I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues.“
April 28, 2026
[Read all 908 reviews→](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)
[
](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)
[
4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)[View all reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)
Add to compare
Bigin is an affordable, intuitive CRM that streamlines all customer-facing operations and helps build stronger customer relationships.
Overall Score
78/100
Popularity29/50
Rating49/50
Review Breakdown
Ease of Use
4.8
Customer Service
4.5
Features
4.5
Value for Money
4.7
Paid plans start at
$7.00Per User, Per Year
Free Trial
Free Version
Category features
14/25
Pros and Cons
Juan Luis V
Food & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.
“With Bigin, we now have a much clearer way to see our pipeline, keep track of conversations, and make sure leads do not get forgotten.“
July 4, 2026
DD
Dominic D
Information Services, Self-employedUsed the software for: I used a free trial.
“The only thing that surprised me a little was the need to archive emails in gmail (as opposed to delete), otherwise they won't persist in the CRM.“
June 19, 2026
[Read all 738 reviews→](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)
[
](https://www.capterra.com/p/141642/Copper/)
[
4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)[View all reviews](https://www.capterra.com/p/141642/Copper/reviews/)
Add to compare
CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface.
Overall Score
78/100
Popularity32/50
Rating46/50
Review Breakdown
Ease of Use
4.5
Customer Service
4.3
Features
4.1
Value for Money
4.1
Paid plans start at
$12.00Per User, Per Month
Free Trial
Free Version
Category features
19/25
Pros and Cons
RD
Rich D
Education Management, 11 - 50 employeesUsed the software for: 1-2 years.
“The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my inbox and have their Copper profile pop up on the screen.“
January 13, 2025
SR
Sarah R
Marketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.
“I can't merge duplicate companies without scrolling through the entire list.“
November 14, 2025
[Read all 622 reviews→](https://www.capterra.com/p/141642/Copper/reviews/)
[
](https://www.capterra.com/p/76390/Infusionsoft/)
## [Keap](https://www.capterra.com/p/76390/Infusionsoft/)
[
4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)[View all reviews](https://www.capterra.com/p/76390/Infusionsoft/reviews/)
[](https://www.capterra.com/p/76390/Infusionsoft/)Add to compare
The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place.
Overall Score
78/100
Popularity34/50
Rating44/50
Review Breakdown
Ease of Use
3.6
Customer Service
4.0
Features
4.1
Value for Money
3.8
Paid plans start at
$299.00Usage Based, Per Month
Free Trial
Free Version
Category features
12/25
Pros and Cons
Chris L
Publishing, 2 - 10 employeesUsed the software for: 6-12 months.
“Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a growing business.“
April 6, 2026
Jerry W
Marketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.
“Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise for the price they are asking.“
August 21, 2025
[Read all 1,298 reviews→](https://www.capterra.com/p/76390/Infusionsoft/reviews/)
[
](https://www.capterra.com/p/210630/Kylas/)
## [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)
[
4.8 (616)](https://www.capterra.com/p/210630/Kylas/reviews/)[View all reviews](https://www.capterra.com/p/210630/Kylas/reviews/)
[](https://www.capterra.com/p/210630/Kylas/)Add to compare
Kylas helps businesses improve their chance of sales success & helps build lasting relationship. No per user pricing. Limitless growth!
Overall Score
78/100
Popularity28/50
Rating50/50
Review Breakdown
Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.8
Paid plans start at
$250.00Flat Rate, Per Month
Free Trial
Free Version
Category features
21/25
Pros and Cons
SF
Sheikh F
Education Management, 11 - 50 employeesUsed the software for: 1-2 years.
“The reporting dashboard provides valuable insights, and integrations with WhatsApp, email, and web forms make communication seamless.“
July 21, 2026
SN
Sukriti N
Financial Services, 51 - 200 employeesUsed the software for: Less than 6 months.
“Some features are not very intuitive, and the mobile app performance could be improved.“
July 22, 2026
[Read all 616 reviews→](https://www.capterra.com/p/210630/Kylas/reviews/)
[
](https://www.capterra.com/p/227088/Salesforce-Starter/)
[
4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)[View all reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)
Add to compare
Boost your business with Starter Suite CRM!
Overall Score
78/100
Popularity31/50
Rating47/50
Review Breakdown
Ease of Use
4.0
Customer Service
4.1
Features
4.2
Value for Money
4.0
Paid plans start at
$25.00Per User, Per Month
Free Trial
Free Version
Category features
16/25
Pros and Cons
BK
Blerta K
Education Management, 2 - 10 employeesUsed the software for: More than 2 years.
“The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my sales process feel more like a real process and not a collection of notes and memory.“
April 27, 2026
BK
Blerta K
Education Management, 2 - 10 employeesUsed the software for: More than 2 years.
“Not as easy as Starter label suggests.“
April 27, 2026
[Read all 224 reviews→](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)
[
](https://www.capterra.com/p/252924/CustomerBase/)
## [CustomerBase](https://www.capterra.com/p/252924/CustomerBase/)
[
5.0 (49)](https://www.capterra.com/p/252924/CustomerBase/reviews/)[View all reviews](https://www.capterra.com/p/252924/CustomerBase/reviews/)
[](https://www.capterra.com/p/252924/CustomerBase/)Add to compare
CustomerBase provides the most powerful crm software that is used by thousands of small businesses to manage their business.
Overall Score
76/100
Popularity27/50
Rating49/50
Review Breakdown
Ease of Use
4.9
Customer Service
4.9
Features
4.8
Value for Money
4.8
Paid plans start at
Not provided by the vendor
Category features
9/25
Pros and Cons
LP
Laxmi P
Pharmaceuticals, 1,001 - 5,000 employeesUsed the software for: 6-12 months.
“Overall I feel it's good for a small team or for individuals who don't need a complex tool.“
June 9, 2026
[Read all 49 reviews→](https://www.capterra.com/p/252924/CustomerBase/reviews/)
[
](https://www.capterra.com/p/27609/VanillaSoft/)
## [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)
[
4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/)[View all reviews](https://www.capterra.com/p/27609/VanillaSoft/reviews/)
[](https://www.capterra.com/p/27609/VanillaSoft/)Add to compare
Close more deals with the industry’s only sales engagement platform with built-in lead management and auto dialler software.
Overall Score
76/100
Popularity30/50
Rating46/50
Review Breakdown
Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5
Paid plans start at
Not provided by the vendor
Category features
15/25
Pros and Cons
QS
Qudsia S
Higher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years.
“I particularly appreciate the reporting and analytics features, which allow me to track key metrics like dials per hour, contact rates, and pledges.“
March 16, 2026
FV
Franchesca V
Insurance, 201 - 500 employeesUsed the software for: Less than 6 months.
“It takes a lot of time training and watching and re-watching videos, and since it was rolled out pretty close to AEP/OE, I have not had time to master it yet.“
October 27, 2025
[Read all 233 reviews→](https://www.capterra.com/p/27609/VanillaSoft/reviews/)
[
](https://www.capterra.com/p/251534/folk/)
## [folk](https://www.capterra.com/p/251534/folk/)
[
4.5 (46)](https://www.capterra.com/p/251534/folk/reviews/)[View all reviews](https://www.capterra.com/p/251534/folk/reviews/)
[](https://www.capterra.com/p/251534/folk/)Add to compare
folk is like the sales assistant your team never had. Our CRM is simple, integrated, and proactive. The tool of choice for over 4000+.
Overall Score
76/100
Popularity30/50
Rating46/50
Review Breakdown
Ease of Use
4.6
Customer Service
4.5
Features
4.1
Value for Money
4.5
Paid plans start at
$30.00Per User, Per Month
Free Trial
Free Version
Category features
12/25
Pros and Cons
TM
Tracy M
Education Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.
“It's relatively easy to use, designed for a small business and helps me keep track of my work.“
September 10, 2025
[Read all 46 reviews→](https://www.capterra.com/p/251534/folk/reviews/)
[
](https://www.capterra.com/p/135148/Agile-CRM/)
## [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)
[
4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)[View all reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/)
[](https://www.capterra.com/p/135148/Agile-CRM/)Add to compare
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Overall Score
75/100
Popularity29/50
Rating46/50
Review Breakdown
Ease of Use
4.0
Customer Service
4.0
Features
4.1
Value for Money
4.1
Paid plans start at
$8.99Per Feature
Free Trial
Free Version
Category features
9/25
Pros and Cons
FK
Farman K
Information Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.
“This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools.“
November 27, 2025
FK
Farman K
Information Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.
“Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when relying on the platform for everyday sales and support.“
November 27, 2025
[Read all 524 reviews→](https://www.capterra.com/p/135148/Agile-CRM/reviews/)
[
](https://www.capterra.com/p/130671/Insightly/)
## [Insightly](https://www.capterra.com/p/130671/Insightly/)
[
4.0 (655)](https://www.capterra.com/p/130671/Insightly/reviews/)[View all reviews](https://www.capterra.com/p/130671/Insightly/reviews/)
[](https://www.capterra.com/p/130671/Insightly/)Add to compare
Insightly is the modern, affordable CRM that teams love.
Overall Score
75/100
Popularity30/50
Rating45/50
Review Breakdown
Ease of Use
4.0
Customer Service
3.8
Features
3.9
Value for Money
4.0
Paid plans start at
$29.00Per User, Per Month
Free Trial
Free Version
Category features
18/25
Pros and Cons
PC
Piergiorgio Tamiazzo C
Individual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years.
“It is an effective and reliable customer relationship management tool that streamlines task management.“
July 19, 2026
John M
Financial Services, 2 - 10 employeesUsed the software for: 1-2 years.
“The integrations with other applications wasn't as strong as I was looking for at the time.“
December 16, 2025
[Read all 655 reviews→](https://www.capterra.com/p/130671/Insightly/reviews/)
[
](https://www.capterra.com/p/123032/Nimble/)
## [Nimble](https://www.capterra.com/p/123032/Nimble/)
[
4.4 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)[View all reviews](https://www.capterra.com/p/123032/Nimble/reviews/)
[](https://www.capterra.com/p/123032/Nimble/)Add to compare
Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth.
Overall Score
74/100
Popularity28/50
Rating46/50
Review Breakdown
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.3
Paid plans start at
$29.90Per User, Per Month
Free Trial
Free Version
Category features
20/25
Pros and Cons
JM
Jaime M
Industrial Automation, 201 - 500 employeesUsed the software for: More than 2 years.
“Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in terms of resource management.“
January 8, 2025
AA
Alex A
Mental Health Care, 51 - 200 employeesUsed the software for: I used a free trial.
“How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that.“
April 4, 2026
[Read all 1,868 reviews→](https://www.capterra.com/p/123032/Nimble/reviews/)
[
](https://www.capterra.com/p/142264/Appointment-Scheduling/)
## [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)
[
4.4 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)[View all reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)
[](https://www.capterra.com/p/142264/Appointment-Scheduling/)Add to compare
Manage & grow your business with one app that does It all. Goodbye endless phone calls, so-long paperwork, hello client loyalty!
Overall Score
74/100
Popularity29/50
Rating45/50
Review Breakdown
Ease of Use
4.4
Customer Service
4.2
Features
4.2
Value for Money
4.2
Paid plans start at
$35.00Flat Rate, Per Month
Free Trial
Free Version
Category features
8/25
Pros and Cons
DD
Debbie D
Education Management, 11 - 50 employeesUsed the software for: More than 2 years.
“VCita is a great scheduling tool, it is not that hard to use or navigate through. Whether doing billing or refunding, or sending invoice etc., it is east to navigate.“
June 7, 2026
DD
Debbie D
Education Management, 11 - 50 employeesUsed the software for: More than 2 years.
“We were unable to change wording on an email campaign we wanted to do b/c we had to upgrade it. While setting up client information, the fact that the more field we added, the more we had to scroll horizontally.“
June 7, 2026
[Read all 292 reviews→](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)
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Most Popular
Popularity Score
Popular
Highly Rated
Ratings Score
Highest Rated
To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.
Date published:January 5, 2026