--- title: "10 Best CRM Software for Small Businesses 2026 | Capterra" description: "Find and compare the 2026 best CRM software for small businesses, using our interactive tool to quickly narrow your choices based on businesses like yours." source_url: "https://www.capterra.com/customer-relationship-management-software/s/small-businesses/" page_type: "subcategory" language: "en" --- # Best CRM Software for small business ## Top 10 ranked by small-business reviewer ratings ### Ranked small business CRM products | Rank | Product | Rating | Key attribute | Starting price | Key features | | --- | --- | --- | --- | --- | --- | | 1 | [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) | 4.9 out of 5 (307 category reviews) | Highly rated for Functionality | $22.00 Per User, Per Month | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management, Reporting/Analytics, Sales Pipeline Management, Task Management | | 2 | [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) | 4.8 out of 5 (133 category reviews) | Highly rated for Value for Money | $15.00 Per User, Per Month | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management, Reporting/Analytics | | 3 | [Missive](https://www.capterra.com/p/152884/Missive/) | 5.0 out of 5 (10 category reviews) | Highly rated for Ease of Setup | $14.00 Per User, Per Month | Contact Management, Email Management, Lead Management, Reporting/Analytics, Task Management, Workflow Management | | 4 | [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) | 4.8 out of 5 (417 category reviews) | Highly rated for Ease of Use | $250.00 Flat Rate, Per Month | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management, Reporting/Analytics | | 5 | [Any.do](https://www.capterra.com/p/173614/Any-do/) | 4.7 out of 5 (14 category reviews) | Highly rated for Ease of Use | $7.99 Per User, Per Month | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management, Reporting/Analytics, Sales Pipeline Management | | 6 | [Flowlu](https://www.capterra.com/p/166656/FLowlu/) | 4.6 out of 5 (77 category reviews) | Highly rated for Value for Money | $9.00 Per User, Per Month | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management | | 7 | [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) | 4.8 out of 5 (36 category reviews) | Highly rated for Quality of Support | Contact vendor | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management, Reporting/Analytics | | 8 | [VipeCloud](https://www.capterra.com/p/178044/VipeCloud/) | 4.8 out of 5 (18 category reviews) | Highly rated for Quality of Support | $15.00 Per User, Per Month | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management | | 9 | [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) | 4.8 out of 5 (373 category reviews) | Highly rated for Ease of Use | $7.00 Per User, Per Year | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management | | 10 | [OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/) | 4.8 out of 5 (26 category reviews) | Highly rated for Quality of Support | $9.95 Per User, Per Month | Contact Management, Data Import/Export, Email Management, Lead Capture, Lead Management | For the complete directory, see [the full product list](#full-product-list). --- ## See top 10 product details ### 1. [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) Rating: 4.9 out of 5 (307 category reviews) Key attribute: Highly rated for Functionality Starting price: $22.00 Per User, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management - Reporting/Analytics - Sales Pipeline Management - Task Management --- ### 2. [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) Rating: 4.8 out of 5 (133 category reviews) Key attribute: Highly rated for Value for Money Starting price: $15.00 Per User, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management - Reporting/Analytics --- ### 3. [Missive](https://www.capterra.com/p/152884/Missive/) Rating: 5.0 out of 5 (10 category reviews) Key attribute: Highly rated for Ease of Setup Starting price: $14.00 Per User, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Contact Management - Email Management - Lead Management - Reporting/Analytics - Task Management - Workflow Management --- ### 4. [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) Rating: 4.8 out of 5 (417 category reviews) Key attribute: Highly rated for Ease of Use Starting price: $250.00 Flat Rate, Per Month Free trial: Available Free version: Available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management - Reporting/Analytics #### Pros based on reviews - Comprehensive sales pipeline organization - Enhanced workflow and efficiency #### Cons based on reviews - Occasional system lag and delays --- ### 5. [Any.do](https://www.capterra.com/p/173614/Any-do/) Rating: 4.7 out of 5 (14 category reviews) Key attribute: Highly rated for Ease of Use Starting price: $7.99 Per User, Per Month Free trial: Available Free version: Available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management - Reporting/Analytics - Sales Pipeline Management #### Pros based on reviews - Comprehensive personal and work organization - Consistent productivity enhancement tool #### Cons based on reviews - Slow and unhelpful customer support - Unreliable and intrusive notifications --- ### 6. [Flowlu](https://www.capterra.com/p/166656/FLowlu/) Rating: 4.6 out of 5 (77 category reviews) Key attribute: Highly rated for Value for Money Starting price: $9.00 Per User, Per Month Free trial: Available Free version: Available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management --- ### 7. [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) Rating: 4.8 out of 5 (36 category reviews) Key attribute: Highly rated for Quality of Support Starting price: Contact vendor Free trial: Not available Free version: Not available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management - Reporting/Analytics --- ### 8. [VipeCloud](https://www.capterra.com/p/178044/VipeCloud/) Rating: 4.8 out of 5 (18 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $15.00 Per User, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management --- ### 9. [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Rating: 4.8 out of 5 (373 category reviews) Key attribute: Highly rated for Ease of Use Starting price: $7.00 Per User, Per Year Free trial: Available Free version: Available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management --- ### 10. [OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/) Rating: 4.8 out of 5 (26 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $9.95 Per User, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Contact Management - Data Import/Export - Email Management - Lead Capture - Lead Management --- ## All crm software for small businesses [4.7 (467)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist) monday CRM enables revenue teams to improve efficiency at every stage of the customer journey. [Learn more about monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 85% recommend this product [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist) Klaviyo the only CRM purpose-built for B2C, combining your email and SMS marketing, analytics, and customer service in one place. [Learn more about Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management [4.2 (1006)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist) Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.6 (362)](https://www.capterra.com/p/116272/Daylite-for-Mac/reviews/) Daylite helps service-based businesses manage clients, projects, and new client opportunities in one app — driving their growth. [Learn more about Daylite for Mac](https://www.capterra.com/p/116272/Daylite-for-Mac/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 83% recommend this product [4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Claritysoft CRM is a simple, powerful cloud-based CRM with marketing automation and real human support for growing businesses. [Learn more about Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management [4.7 (151)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) AI CRM where people and AI agents work together — unlimited users, agents, and workflows on one no-code platform. [Learn more about Creatio AI CRM](https://www.capterra.com/p/130149/bpm-online-CRM/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 85% recommend this product [4.8 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) The Magazine Manager is the global leader in publishing software with sales, production, and billing in a single unified platform. [Learn more about The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 93% recommend this product [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist) CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface. [Learn more about Copper](https://www.capterra.com/p/141642/Copper/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management [4.3 (7005)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-relationship-management-software/#shortlist) Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management [4.7 (1750)](https://www.capterra.com/p/105428/Clio/reviews/) Clio is the legal AI platform for running your firm and doing the legal work. It’s ranked #1 on Capterra with the most 5-star reviews,  [Learn more about Clio](https://www.capterra.com/p/105428/Clio/) CRM features reviewers most value Contact Management Data Import/Export Email Management Lead Capture Lead Management Reporting/Analytics Sales Pipeline Management Task Management Workflow Management 88% recommend this product ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (1766) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Contact Management Customizable Fields Data Import/Export Document Storage Email Management Forecasting Generative AI Interaction Tracking Lead Capture Lead Generation Lead Management Lead Qualification Marketing Automation Mobile Access Quotes/Estimates Referral Tracking Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Contact Management Software](https://www.capterra.com/contact-management-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Customer Success Software](https://www.capterra.com/customer-success-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/)[Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Retention Software](https://www.capterra.com/customer-retention-software/) I'm looking for CRM Software that is: [Free](https://www.capterra.com/customer-relationship-management-software/s/free/)[For Mac](https://www.capterra.com/customer-relationship-management-software/s/mac/)