# Page 2 | Best Customer Retention Software 2026 | Capterra > Page 2 - Find the top Customer Retention software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-retention-software --- # Best Customer Retention Software - Page 2 [## Freshsuccess](https://www.capterra.com/p/234471/Natero/) [4.6 (8)](https://www.capterra.com/p/234471/Natero/reviews/) Customer Success Management platform for B2B subscription services. [Learn more about Freshsuccess](https://www.capterra.com/p/234471/Natero/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Akita](https://www.capterra.com/p/146056/Akita/) [4.4 (8)](https://www.capterra.com/p/146056/Akita/reviews/) Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base. [Learn more about Akita](https://www.capterra.com/p/146056/Akita/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Apex Loyalty](https://www.capterra.com/p/161685/Hero-Loyalty/) [5.0 (6)](https://www.capterra.com/p/161685/Hero-Loyalty/#reviews) The Award-Winning B2B Customer Engagement & Loyalty Platform. Apex is transforming the way companies engage with their B2B customers. [Learn more about Apex Loyalty](https://www.capterra.com/p/161685/Hero-Loyalty/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Quest](https://www.capterra.com/p/10018546/Quest/) [5.0 (6)](https://www.capterra.com/p/10018546/Quest/#reviews) AI-based client onboarding tool that enables businesses to manage campaign building, customer data, audience segmentation, and more. [Learn more about Quest](https://www.capterra.com/p/10018546/Quest/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Stames](https://www.capterra.com/p/211503/Stames/) [4.8 (5)](https://www.capterra.com/p/211503/Stames/#reviews) Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps. [Learn more about Stames](https://www.capterra.com/p/211503/Stames/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Corelation](https://www.capterra.com/p/10011749/Corelation/) [4.8 (4)](https://www.capterra.com/p/10011749/Corelation/#reviews) Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter. [Learn more about Corelation](https://www.capterra.com/p/10011749/Corelation/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Yalt](https://www.capterra.com/p/10017263/Yalt/) [5.0 (3)](https://www.capterra.com/p/10017263/Yalt/#reviews) Enhance customer retention with Yalt’s loyalty programs, cashback, rewards, and personalized communication to drive repeat business. [Learn more about Yalt](https://www.capterra.com/p/10017263/Yalt/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## OptCulture](https://www.capterra.com/p/163742/OptCulture/) [4.7 (3)](https://www.capterra.com/p/163742/OptCulture/#reviews) An easy-to-implement customer loyalty and engagement solution with powerful data-analytics and campaigning features. [Learn more about OptCulture](https://www.capterra.com/p/163742/OptCulture/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Optimove](https://www.capterra.com/p/131771/Optimove/) [4.3 (3)](https://www.capterra.com/p/131771/Optimove/#reviews) Optimove combines the art of marketing with the science of data to autonomously generate actionable insights. [Learn more about Optimove](https://www.capterra.com/p/131771/Optimove/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Catalyst](https://www.capterra.com/p/203639/Catalyst/) [3.7 (3)](https://www.capterra.com/p/203639/Catalyst/#reviews) Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams. [Learn more about Catalyst](https://www.capterra.com/p/203639/Catalyst/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Churn Assassin](https://www.capterra.com/p/10025553/Churn-Assassin/) [4.5 (2)](https://www.capterra.com/p/10025553/Churn-Assassin/#reviews) Churn Assassin offers 90% of what you need at 10% the cost. Powerful, yet simple customer success and customer health monitoring. [Learn more about Churn Assassin](https://www.capterra.com/p/10025553/Churn-Assassin/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Flyx](https://www.capterra.com/p/10016240/Flyx/) [3.5 (2)](https://www.capterra.com/p/10016240/Flyx/#reviews) FLYX is the Europe's Leading Provider of Order Management and Omnichannel Loyalty Systems.  [Learn more about Flyx](https://www.capterra.com/p/10016240/Flyx/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Amperity](https://www.capterra.com/p/175292/Amperity/) [5.0 (1)](https://www.capterra.com/p/175292/Amperity/#reviews) Intelligent CDP that allows for creating multiple databases and resolving identities with the use of machine learning techniques. [Learn more about Amperity](https://www.capterra.com/p/175292/Amperity/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Raaft](https://www.capterra.com/p/10002418/Raaft/) [5.0 (1)](https://www.capterra.com/p/10002418/Raaft/#reviews) No-code retention platform that helps businesses manage cancellation flows, product feedback, customer data and more. [Learn more about Raaft](https://www.capterra.com/p/10002418/Raaft/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Epicor Service CRM](https://www.capterra.com/p/216508/MechanicNet/) [5.0 (1)](https://www.capterra.com/p/216508/MechanicNet/#reviews) Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers. [Learn more about Epicor Service CRM](https://www.capterra.com/p/216508/MechanicNet/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Cheetah Digital](https://www.capterra.com/p/248471/Cheetah-Messaging/) [3.0 (1)](https://www.capterra.com/p/248471/Cheetah-Messaging/#reviews) Deliver intelligent cross-channel messaging with Cheetah Digital and meet your audience in the moments that matter most. [Learn more about Cheetah Digital](https://www.capterra.com/p/248471/Cheetah-Messaging/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Skeepers Feedback Management](https://www.capterra.com/p/265207/Skeepers-CX-management/) 0.0 (0) Our UGC solution for brands to capture feedback at any touchpoint in the customer journey and transform VoC into strategic activations. [Learn more about Skeepers Feedback Management](https://www.capterra.com/p/265207/Skeepers-CX-management/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Revenue Plumber](https://www.capterra.com/p/10041136/Revenue-Plumber/) 0.0 (0) Churn management solution that helps B2B SaaS firms identify at-risk customers & trigger personalized interventions to retain clients. [Learn more about Revenue Plumber](https://www.capterra.com/p/10041136/Revenue-Plumber/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## FirstDistro](https://www.capterra.com/p/10034254/FirstDistro/) 0.0 (0) FirstDistro is AI-powered software providing health scores, churn alerts, and insights to help businesses prevent customer loss. [Learn more about FirstDistro](https://www.capterra.com/p/10034254/FirstDistro/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## EngagePackage](https://www.capterra.com/p/10017343/EngagePackage/) 0.0 (0) EngagePackage is a Dubai-based all-in-one customer engagement platform that enhances business growth and maximizes business ROI. [Learn more about EngagePackage](https://www.capterra.com/p/10017343/EngagePackage/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Nexie](https://www.capterra.com/p/10041121/Nexie/) 0.0 (0) Nexie is an AI marketing agent that automates personalized campaigns to boost repeat purchases and revenue from existing customers. [Learn more about Nexie](https://www.capterra.com/p/10041121/Nexie/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## ProsperStack](https://www.capterra.com/p/204618/ProsperStack/) 0.0 (0) ProsperStack is a drop-in cancellation flow that's easy to set up and use with the best optimization tools and the smartest support. [Learn more about ProsperStack](https://www.capterra.com/p/204618/ProsperStack/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Reactivation](https://www.capterra.com/p/10034990/Reactivation/) 0.0 (0) Customer retention software that helps businesses recover canceled customers through automated personalized email campaigns. [Learn more about Reactivation](https://www.capterra.com/p/10034990/Reactivation/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## RetentionLab](https://www.capterra.com/p/10040160/RetentionLab/) 0.0 (0) RetentionLab is an autonomous retention engine for DTC brands. It predicts churn, personalizes outreach, and recovers revenue . [Learn more about RetentionLab](https://www.capterra.com/p/10040160/RetentionLab/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Evolvoom](https://www.capterra.com/p/10029416/Evolvoom/) 0.0 (0) Cloud-based solution that helps enhance customer retention for ecommerce businesses through automated marketing solutions and AI. [Learn more about Evolvoom](https://www.capterra.com/p/10029416/Evolvoom/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Churnly](https://www.capterra.com/p/180067/Churnly/) 0.0 (0) Churnly is customer churn prediction software that analyzes data and prevents customer loss with artificial intelligence. [Learn more about Churnly](https://www.capterra.com/p/180067/Churnly/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## Knownwell](https://www.capterra.com/p/10031967/Knownwell/) 0.0 (0) Knownwell is a Client Intelligence platform that helps businesses improve relationship health, drive growth, and reduce risk of churn. [Learn more about Knownwell](https://www.capterra.com/p/10031967/Knownwell/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization [## SuccessBoard](https://www.capterra.com/p/10015269/SuccessBoard/) 0.0 (0) Maximize Customer Retention, Satisfaction and Growth using Automation, AI and Single Source of Truth [Learn more about SuccessBoard](https://www.capterra.com/p/10015269/SuccessBoard/) Customer Retention features reviewers most value AI Copilot Churn Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Health Score Performance Metrics Personalization Page 2 of 2 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (53) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Churn Management Customer Communication Customer Data Management Customer Engagement Customer Journey Mapping Customer Segmentation Engagement Tracking Feedback Management Generative AI Health Score Performance Metrics Personalization Retention Tracking Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Experience Software](https://www.capterra.com/customer-experience-software/)[CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Contact Management Software](https://www.capterra.com/contact-management-software/)[Customer Success Software](https://www.capterra.com/customer-success-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/)[Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)