Customer Satisfaction Software

Find the best Customer Satisfaction Software for your business. Compare product reviews and features to build your list.

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Get real time customer feedback to drive customer retention and referrals. AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap. Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no IT. Learn more about AskNicely for NPS

The web's nicest Net Promoter Score (NPS) survey. Automatically measure and act on customer happiness every day for free. Learn more about AskNicely for NPS

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Learn more about Customer Satisfaction Software

Built for large companies, Key Survey is a flexible, scalable, and integrated platfom for tracking and improving customer satisfaction. Learn more about Customer Satisfaction Software

Lithium Communities

by Lithium Technologies

Lithium Communities is an online community platform that enables you to increase customer satisfaction and retention by providing a venue where customers can engage with each other and become brand advocates. You can leverage a vibrant community experience to build deeper relationships with your customers, resulting in increased sales, lower service costs, and accelerated innovation. Lithium Communities can also help transform your website into a social destination for passionate users. Learn more about Lithium Communities

Lithium Communities is an online community platform that enables you to increase customer satisfaction and grow brand advocacy. Learn more about Lithium Communities

Qualtrics Vocalize makes managing customer satisfaction simple for businesses of any size. Our industry-leading dynamic platform and world-class support enable your business and customer satisfaction program to move with speed and agility. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a demo or sign up for a free account to get started with Qualtrics today. Learn more about Qualtrics Vocalize

Qualtrics Vocalize is the easiest, most flexible solution for managing and improving your companys customer satisfaction. Learn more about Qualtrics Vocalize

Yotpo helps brands generate customer content, like reviews, and use it to drive traffic and increase sales. With Yotpo, users can generate tons of verified reviews, automatically send review request emails to shoppers and allow them to leave reviews from within their inbox, and turn visitors into shoppers and repeat customers. Yotpo is free and takes 5 minutes to install. Learn more about Yotpo

Yotpo is a customer content marketing platform that helps businesses generate and transform reviews into a powerful marketing engine. Learn more about Yotpo

CloudCherry

by CloudCherry Analytics

CloudCherry is a Real-Time Customer Feedback Collection and Customer Satisfaction Measurement product to track & improve Customer Satisfaction. With CloudCherry, brands can analyse what drives Customer Satisfaction and loyalty. And by measuring key metrics like the Net Promoter Score and the unique Customer Delight score, brands can also discover actionable insights into areas of customer dissatisfaction, develop strategies to improve Customer Retention and address customer issues in real-time. Learn more about CloudCherry

CloudCherry is a Real-Time & Omni-channel Customer Satisfaction Measurement product to track, measure & improve Customer Satisfaction. Learn more about CloudCherry

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve customer engagement or employee engagement (eNPS). SightMill makes it easy to add NPS surveys to your website, to send NPS surveys by email, or to collect NPS surveys at a live event. Integrates with third-party software (Slack, Zapier, CRMs) and provides tools to route feedback to your team. Learn more about SightMill - NPS Software

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve your customer engagement. Learn more about SightMill - NPS Software

Helprace tightly integrates all your help desk tools in one simple app. Combine the email ticketing system, knowledge base, docs, customer community and feedback systems and offer better customer service. Keep all tickets accounted for with a feature-packed ticketing help desk. Build a FAQ site and gather feedback. Increase on-site SEO. Best of all, pay only for what you need. Learn more about Helprace

Helprace streamlines your customer service process. Ticketing system integrated with feedback portal and knowledge base. Learn more about Helprace

Blue enterprise survey software automates your customer experience, customer satisfaction, employee engagement and other feedback management processes. It is designed to: 1. support your most complex and unique feedback gathering processes 2. scale up for your largest survey needs 3. provide you with dynamic reports, analytics and insights to support strategic decision making In summary, Blue helps make your organization a real time feedback machine where no one's voice is left behind. Learn more about Blue Enterprise Surveys

Blue survey software automates your feedback management processes, with focus on robustness, scalability, flexibility, and security. Learn more about Blue Enterprise Surveys

Genesys CX delivers effortless customer journeys that are proactive and personalized while maximizing company productivity. With customers engaging with your company over multiple channelsincluding web, chat, email, mobile and sociala focus on CX management at every touchpoint is more critical than ever to gain a competitive advantage for the longevity of your business. Learn more about Genesys Customer Experience Platform

Genesys software provides omnichannel customer experience (CX) and contact center solutions in the cloud, on-premise, or a hybrid. Learn more about Genesys Customer Experience Platform

Promoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. Upload your customer contact list, customize your NPS survey and send in just a few clicks. Net Promoter Score is "the one number you need to grow", according to Harvard Business Review. Use Promoter Ninja to send multilanguage NPS surveys, without IT supervision and with your own brand image. First 500 surveys are on us! Get the most valuable feedback from your customers, starting at 10USD/mo. Learn more about Promoter Ninja for NPS

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization. Learn more about Promoter Ninja for NPS

Better feedback, better sales! Target positive feedback by requesting reviews from happy customers. xSellco allows you to increase your seller rating by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination, and much more so you can get more positive reviews, boost sales and grow your business! Learn more about xSellco Feedback

Improve your seller rating through automated intelligent feedback requests on Amazon & eBay. Learn more about xSellco Feedback

The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation. Learn more about Grade.us

The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Automate more and better online reviews. Learn more about Grade.us

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

123ContactForm

by 123ContactForm

Automatizes the process of creating any type of form and survey. Designed to fit all business needs of collecting and managing data. Learn more about 123ContactForm

Automatizes the process of creating any type of form and survey. Designed to fit all business needs of collecting and managing data. Learn more about 123ContactForm

UserVoice

by UserVoice

Support ticketing + knowledgebase + satisfaction surveys + product feedback. Embedded in your web or mobile app & built for scale. Learn more about UserVoice

Support ticketing + knowledgebase + satisfaction surveys + product feedback. Embedded in your web or mobile app & built for scale. Learn more about UserVoice

Reputology

by Reputology

Reputology is the Review Monitoring & Customer Feedback platform that helps multi-location enterprises improve the customer experience. Learn more about Reputology

Reputology is the Review Monitoring & Customer Feedback platform that helps multi-location enterprises improve the customer experience. Learn more about Reputology

Praiseworthy

by Praiseworthy

Increase Employee Motivation and Performance Across your Front-Line Team. Learn more about Praiseworthy

Increase Employee Motivation and Performance Across your Front-Line Team. Learn more about Praiseworthy

Nicereply

by Nicereply

Customer satisfaction survey software Learn more about Nicereply

Customer satisfaction survey software Learn more about Nicereply

CX Group

by CX Group

Big data customer retention platform for improving overall customer experience Learn more about CX Group

Big data customer retention platform for improving overall customer experience Learn more about CX Group

Quality Driven Software

by Quality Driven Software

Sends surveys to customers asking for their feedback and rating, then tracks feedback and ties it to employee who performed the work. Learn more about Quality Driven Software

Sends surveys to customers asking for their feedback and rating, then tracks feedback and ties it to employee who performed the work. Learn more about Quality Driven Software

Survicate

by Survicate

The fastest way to collect feedback from customers. Learn more about Survicate

The fastest way to collect feedback from customers. Learn more about Survicate

Tidio is a communicator for businesses that keeps Live Chat, Messenger and Email in one place. Learn more about Tidio Chat

Tidio is a communicator for businesses that keeps Live Chat, Messenger and Email in one place. Learn more about Tidio Chat

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making. Learn more about eHelpDesk

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making. Learn more about eHelpDesk

Testimonial Monkey

by Testimonial Monkey

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews. Learn more about Testimonial Monkey

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews. Learn more about Testimonial Monkey

The Survey System

by Creative Research Systems

Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. Learn more about The Survey System

Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. Learn more about The Survey System

Salesmachine

by Salesmachine

Salesmachine monitors your customer health and activity so you can focus on the right customers at the right time. Learn more about Salesmachine

Salesmachine monitors your customer health and activity so you can focus on the right customers at the right time. Learn more about Salesmachine

Customer Thermometer

by Customer Thermometer

1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email. Learn more about Customer Thermometer

1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email. Learn more about Customer Thermometer

Gainsight

by Gainsight

Cloud-based customer success management solution. Includes customer life-cycle, risk management, and much more! Learn more about Gainsight

Cloud-based customer success management solution. Includes customer life-cycle, risk management, and much more! Learn more about Gainsight

Talk2us

by Elevate Research

Real-time customer feedback platform for brick & mortar businesses. Learn more about Talk2us

Real-time customer feedback platform for brick & mortar businesses. Learn more about Talk2us

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