# Page 3 | Best Customer Satisfaction Software 2026 | Capterra > Page 3 - Find the top Customer Satisfaction software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-satisfaction-software --- # Best Customer Satisfaction Software - Page 3 [## pulseM](https://www.capterra.com/p/235266/pulseM/) [4.5 (63)](https://www.capterra.com/p/235266/pulseM/reviews/) pulseM empowers you to turn unhappy customers into satisfied ones, improve customer experience, and build a loyal customer base. [Learn more about pulseM](https://www.capterra.com/p/235266/pulseM/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## SurveyLab](https://www.capterra.com/p/80891/mySurveyLab-com/) [4.9 (62)](https://www.capterra.com/p/80891/mySurveyLab-com/reviews/) Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more! [Learn more about SurveyLab](https://www.capterra.com/p/80891/mySurveyLab-com/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Simplesat](https://www.capterra.com/p/177336/Simplesat/) [4.8 (61)](https://www.capterra.com/p/177336/Simplesat/reviews/) Delightfully easy to use one-click satisfaction surveys for service minded professionals. [Learn more about Simplesat](https://www.capterra.com/p/177336/Simplesat/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Rate My Service](https://www.capterra.com/p/252288/Rate-My-Service/) [4.9 (59)](https://www.capterra.com/p/252288/Rate-My-Service/reviews/) RateMyService is a Customer Satisfaction (CSAT) solution designed to help businesses insert surveys 😡😐😁 in staffs email signatures.  [Learn more about Rate My Service](https://www.capterra.com/p/252288/Rate-My-Service/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Delighted](https://www.capterra.com/p/157973/Delighted/) [4.8 (57)](https://www.capterra.com/p/157973/Delighted/reviews/) Delighted is the easiest and fastest way to gather and act on customer, satisfaction and experience insights. [Learn more about Delighted](https://www.capterra.com/p/157973/Delighted/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.8 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Clarity is a free, easy-to-use tool that help you understand how real people actually use your site. [Learn more about Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Froged](https://www.capterra.com/p/196490/Froged/) [4.5 (56)](https://www.capterra.com/p/196490/Froged/reviews/) Improve customer satisfaction with dynamic chat, behavioral segmentation and a truly personalized experience with FROGED's robust tool. [Learn more about Froged](https://www.capterra.com/p/196490/Froged/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## GetFeedback](https://www.capterra.com/p/133180/GetFeedback/) [4.6 (53)](https://www.capterra.com/p/133180/GetFeedback/reviews/) GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight. [Learn more about GetFeedback](https://www.capterra.com/p/133180/GetFeedback/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Spark Chart](https://www.capterra.com/p/185442/Spark-Chart/) [4.8 (52)](https://www.capterra.com/p/185442/Spark-Chart/reviews/) Australian cloud based survey software with 24 x 7 expert advice & support. Custom brand surveys with powerful reports & analytics. [Learn more about Spark Chart](https://www.capterra.com/p/185442/Spark-Chart/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Great Recruiters](https://www.capterra.com/p/186946/Great-Recruiters/) [4.9 (51)](https://www.capterra.com/p/186946/Great-Recruiters/reviews/) Reputation management solution built for staffing agencies to capture candidate feedback in real time and improve recruiting process. [Learn more about Great Recruiters](https://www.capterra.com/p/186946/Great-Recruiters/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Questback](https://www.capterra.com/p/275590/Questback/) [4.7 (51)](https://www.capterra.com/p/275590/Questback/reviews/) Questback is a Customer Satisfaction Management platform. [Learn more about Questback](https://www.capterra.com/p/275590/Questback/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Gainsight CS](https://www.capterra.com/p/148980/Gainsight/) [4.4 (48)](https://www.capterra.com/p/148980/Gainsight/reviews/) Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement. [Learn more about Gainsight CS](https://www.capterra.com/p/148980/Gainsight/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) ReputationStacker helps you collect customer feedback automatically, turn it into actionable insights, & improve satisfaction at scale. [Learn more about ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Screeb](https://www.capterra.com/p/239744/Screeb/) [4.5 (42)](https://www.capterra.com/p/239744/Screeb/reviews/) We help companies to understand, ask, engage and guide their users, all in one place. [Learn more about Screeb](https://www.capterra.com/p/239744/Screeb/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## GatherUp](https://www.capterra.com/p/239159/GatherUp/) [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) GatherUp helps digital agencies collect, analyze, and showcase reviews to improve client reputation, retention, and business growth [Learn more about GatherUp](https://www.capterra.com/p/239159/GatherUp/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Key Survey](https://www.capterra.com/p/40388/Enterprise-Survey-Software/) [4.6 (40)](https://www.capterra.com/p/40388/Enterprise-Survey-Software/reviews/) Key Survey is a configurable, powerful survey platform to collect, manage, and analyze feedback and data to inform strategy. [Learn more about Key Survey](https://www.capterra.com/p/40388/Enterprise-Survey-Software/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## InputKit](https://www.capterra.com/p/174672/InputKit/) [4.9 (38)](https://www.capterra.com/p/174672/InputKit/#reviews) Optimize your customer experience with authentic feedback, customer satisfaction surveys and concrete performance indicators. [Learn more about InputKit](https://www.capterra.com/p/174672/InputKit/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Advanced Entry](https://www.capterra.com/p/241712/Advanced-Entry/) [4.7 (38)](https://www.capterra.com/p/241712/Advanced-Entry/reviews/) Secure your facility. Optimize human capital. Strengthen relationships. Grow your bottom line. All with Real-Time Visitor Intelligence. [Learn more about Advanced Entry](https://www.capterra.com/p/241712/Advanced-Entry/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## SmartKarrot](https://www.capterra.com/p/189459/SmartKarrot/) [4.4 (37)](https://www.capterra.com/p/189459/SmartKarrot/reviews/) Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion. [Learn more about SmartKarrot](https://www.capterra.com/p/189459/SmartKarrot/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Desku](https://www.capterra.com/p/275845/Desku/) [4.7 (36)](https://www.capterra.com/p/275845/Desku/reviews/) Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations. [Learn more about Desku](https://www.capterra.com/p/275845/Desku/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## UseResponse](https://www.capterra.com/p/170123/UseResponse/) [4.6 (36)](https://www.capterra.com/p/170123/UseResponse/reviews/) Customer Support & Community Feedback Software. Available in SaaS & On-Premise. Highly customizable, scalable and flexible. [Learn more about UseResponse](https://www.capterra.com/p/170123/UseResponse/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Feedbackly](https://www.capterra.com/p/142140/Feedbackly/) [4.2 (36)](https://www.capterra.com/p/142140/Feedbackly/reviews/) All-in-one feedback suite with omnichannel distribution, visual customization and survey creation through the customer journey. [Learn more about Feedbackly](https://www.capterra.com/p/142140/Feedbackly/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Feedbucket](https://www.capterra.com/p/10001532/Feedbucket/) [5.0 (35)](https://www.capterra.com/p/10001532/Feedbucket/reviews/) A website feedback tool for agencies to collect and manage website feedback in your existing tools [Learn more about Feedbucket](https://www.capterra.com/p/10001532/Feedbucket/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## SmileBack](https://www.capterra.com/p/178951/SmileBack/) [4.9 (35)](https://www.capterra.com/p/178951/SmileBack/reviews/) SmileBack is the only customer feedback system specifically designed for MSPs and focused exclusively on customer satisfaction. [Learn more about SmileBack](https://www.capterra.com/p/178951/SmileBack/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/) [4.6 (35)](https://www.capterra.com/p/136412/Skilljar/reviews/) Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training. [Learn more about Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Verified Reviews](https://www.capterra.com/p/177873/Verified-Reviews/) [4.0 (35)](https://www.capterra.com/p/177873/Verified-Reviews/#reviews) Our UGC platform for brands to manage, moderate and activate reviews and broadcast the VoC to boost visibility and customer retention. [Learn more about Verified Reviews](https://www.capterra.com/p/177873/Verified-Reviews/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Localyser](https://www.capterra.com/p/177408/Localyser/) [4.8 (33)](https://www.capterra.com/p/177408/Localyser/reviews/) We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, GlassDoor, App Stores & more [Learn more about Localyser](https://www.capterra.com/p/177408/Localyser/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Medallia Experience Cloud](https://www.capterra.com/p/107199/Medallia-Enterprise/) [4.5 (33)](https://www.capterra.com/p/107199/Medallia-Enterprise/reviews/) Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value. [Learn more about Medallia Experience Cloud](https://www.capterra.com/p/107199/Medallia-Enterprise/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Totango](https://www.capterra.com/p/222281/Totango/) [3.7 (33)](https://www.capterra.com/p/222281/Totango/reviews/) Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.  [Learn more about Totango](https://www.capterra.com/p/222281/Totango/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## WeBee](https://www.capterra.com/p/177333/Guest-Engagement-Platform/) [4.9 (32)](https://www.capterra.com/p/177333/Guest-Engagement-Platform/reviews/) WeBee is a 360-degree white-labeled guest experience platform that delivers more revenues, positive review scores & guest satisfaction. [Learn more about WeBee](https://www.capterra.com/p/177333/Guest-Engagement-Platform/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## zenloop](https://www.capterra.com/p/184034/Zenloop/) [4.9 (30)](https://www.capterra.com/p/184034/Zenloop/reviews/) zenloop automates customer retention by analyzing customer satisfaction and collecting feedback at each customer touchpoint. [Learn more about zenloop](https://www.capterra.com/p/184034/Zenloop/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Retently](https://www.capterra.com/p/151754/Retently-NPS/) [4.9 (30)](https://www.capterra.com/p/151754/Retently-NPS/reviews/) Track key CX metrics: NPS, CSAT & CES, collect and provide valuable insights into your customer feedback.  [Learn more about Retently](https://www.capterra.com/p/151754/Retently-NPS/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## elevio](https://www.capterra.com/p/166667/elevio/) [4.6 (30)](https://www.capterra.com/p/166667/elevio/reviews/) Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. [Learn more about elevio](https://www.capterra.com/p/166667/elevio/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Fuel Cycle](https://www.capterra.com/p/173743/FUEL-CYCLE/) [4.6 (30)](https://www.capterra.com/p/173743/FUEL-CYCLE/reviews/) Market Research Cloud helps businesses maintain constant connections with their customers, prospects and users for actionable insights. [Learn more about Fuel Cycle](https://www.capterra.com/p/173743/FUEL-CYCLE/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Vidmonials](https://www.capterra.com/p/10002056/Vidmonials/) [4.8 (29)](https://www.capterra.com/p/10002056/Vidmonials/reviews/) A powerful video collection tool that allows its clients to collect, manage, and share impactful videos. [Learn more about Vidmonials](https://www.capterra.com/p/10002056/Vidmonials/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Endorsal](https://www.capterra.com/p/193044/Endorsal/) [4.7 (29)](https://www.capterra.com/p/193044/Endorsal/reviews/) Collect, display and share customer testimonials & reviews on autopilot. Join 5,000+ businesses automating social proof with Endorsal!  [Learn more about Endorsal](https://www.capterra.com/p/193044/Endorsal/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## numia](https://www.capterra.com/p/209594/DebSign/) [4.4 (29)](https://www.capterra.com/p/209594/DebSign/reviews/) Conoce en profundidad a tus clientes y ofréceles un servicio acorde a sus necesidades y expectativas.  [Learn more about numia](https://www.capterra.com/p/209594/DebSign/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Hively](https://www.capterra.com/p/161991/Hively/) [4.7 (28)](https://www.capterra.com/p/161991/Hively/reviews/) Cloud-based survey software that assists with customer feedback gathering, rewarding employees, and team performance tracking. [Learn more about Hively](https://www.capterra.com/p/161991/Hively/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Incogneato](https://www.capterra.com/p/152578/Incogneato/) [4.8 (26)](https://www.capterra.com/p/152578/Incogneato/reviews/) Employee engagement solution that enables businesses to manage employee feedback, voting, discussions, and more. [Learn more about Incogneato](https://www.capterra.com/p/152578/Incogneato/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ProductMix](https://www.capterra.com/p/210025/ProductMix/) [4.9 (25)](https://www.capterra.com/p/210025/ProductMix/#reviews) Comprehensively analyze feedback and requests, generate your data-driven roadmap, and easily share exciting news with users.  [Learn more about ProductMix](https://www.capterra.com/p/210025/ProductMix/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ReviewFlowz](https://www.capterra.com/p/233376/ReviewFlowz/) [4.8 (25)](https://www.capterra.com/p/233376/ReviewFlowz/reviews/) Review & testimonial software for SaaS companies. Get more reviews, track, search, export, and showcase reviews & testimonials [Learn more about ReviewFlowz](https://www.capterra.com/p/233376/ReviewFlowz/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Netigate](https://www.capterra.com/p/227889/Netigate/) [4.6 (25)](https://www.capterra.com/p/227889/Netigate/reviews/) Analyse customer feedback, boost satisfaction, and manage data in compliance with GDPR and strictest EU standards. [Learn more about Netigate](https://www.capterra.com/p/227889/Netigate/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) [4.5 (25)](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/reviews/) Chattermill unifies customer feedback, customer support, and product feedback into a single platform, to analyse customer data at scale [Learn more about Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Harvestr](https://www.capterra.com/p/202606/Harvestr/) [4.9 (24)](https://www.capterra.com/p/202606/Harvestr/reviews/) Harvestr is an all-in-one customer feedback management platform that helps companies build amazing products. [Learn more about Harvestr](https://www.capterra.com/p/202606/Harvestr/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Feedbear](https://www.capterra.com/p/194362/Feedbear/) [4.8 (23)](https://www.capterra.com/p/194362/Feedbear/reviews/) Collect, manage, and act upon customer feedback. Make informed product decisions and build what really matters. [Learn more about Feedbear](https://www.capterra.com/p/194362/Feedbear/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Surveyapp](https://www.capterra.com/p/234912/SurveyApp/) [4.7 (23)](https://www.capterra.com/p/234912/SurveyApp/#reviews) Surveyapp offers omni-channel tools like smiley surveys, kiosks, and more to help collect actionable customer and employee insights. [Learn more about Surveyapp](https://www.capterra.com/p/234912/SurveyApp/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Trustmary](https://www.capterra.com/p/214611/Trustmary/) [4.6 (23)](https://www.capterra.com/p/214611/Trustmary/reviews/) Measure and manage customer satisfaction with automatic feedback collection flows. [Learn more about Trustmary](https://www.capterra.com/p/214611/Trustmary/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Sleekplan](https://www.capterra.com/p/232766/Sleekplan/) [5.0 (22)](https://www.capterra.com/p/232766/Sleekplan/reviews/) Sleekplan is an all-in-one solution to manage the entire feedback loop from collecting feedback to notifying customers about updates [Learn more about Sleekplan](https://www.capterra.com/p/232766/Sleekplan/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Social Places](https://www.capterra.com/p/166891/Go-Review/) [4.9 (21)](https://www.capterra.com/p/166891/Go-Review/reviews/) Social Places is the leading AI-driven marketing automation platform designed specifically for multi-location brands and franchises. [Learn more about Social Places](https://www.capterra.com/p/166891/Go-Review/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ClickDesk](https://www.capterra.com/p/125631/ClickDesk/) [3.4 (21)](https://www.capterra.com/p/125631/ClickDesk/reviews/) Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more. [Learn more about ClickDesk](https://www.capterra.com/p/125631/ClickDesk/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations Page 3 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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