# Page 4 | Best Customer Satisfaction Software 2026 | Capterra > Page 4 - Find the top Customer Satisfaction software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-satisfaction-software --- # Best Customer Satisfaction Software - Page 4 [## Prime AI](https://www.capterra.com/p/197586/Prime-AI/) [4.8 (20)](https://www.capterra.com/p/197586/Prime-AI/reviews/) Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations. [Learn more about Prime AI](https://www.capterra.com/p/197586/Prime-AI/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Qualaroo](https://www.capterra.com/p/114046/Qualaroo/) [4.7 (20)](https://www.capterra.com/p/114046/Qualaroo/reviews/) Use Qualaroo to design CSAT surveys and analyze the feedback with AI-sentiment analysis to improve customer satisfaction and experience [Learn more about Qualaroo](https://www.capterra.com/p/114046/Qualaroo/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/) [4.7 (20)](https://www.capterra.com/p/148526/EvaluAgent/reviews/) Use survey results to help identify at-risk conversations and link customer feedback to your data to enrich reports and 1-to-1 coaching [Learn more about EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Smaply](https://www.capterra.com/p/177161/Smaply/) [4.4 (20)](https://www.capterra.com/p/177161/Smaply/reviews/) Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients. [Learn more about Smaply](https://www.capterra.com/p/177161/Smaply/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) [4.5 (19)](https://www.capterra.com/p/178584/Survey2Connect/reviews/) XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery. [Learn more about XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Surveypal](https://www.capterra.com/p/138589/Surveypal/) [4.4 (19)](https://www.capterra.com/p/138589/Surveypal/reviews/) Surveypal captures and analyzes every piece of feedback to measure and improve customer satisfaction. [Learn more about Surveypal](https://www.capterra.com/p/138589/Surveypal/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Eloquant](https://www.capterra.com/p/240171/Eloquant/) [4.3 (19)](https://www.capterra.com/p/240171/Eloquant/reviews/) All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. [Learn more about Eloquant](https://www.capterra.com/p/240171/Eloquant/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Keatext](https://www.capterra.com/p/173675/Keatext/) [3.8 (19)](https://www.capterra.com/p/173675/Keatext/reviews/) Keatext brings the voice of customer and employee into your day-to-day activities to create better people experiences. [Learn more about Keatext](https://www.capterra.com/p/173675/Keatext/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Customer Thermometer](https://www.capterra.com/p/133435/Customer-Thermometer/) [4.9 (18)](https://www.capterra.com/p/133435/Customer-Thermometer/reviews/) 1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email. [Learn more about Customer Thermometer](https://www.capterra.com/p/133435/Customer-Thermometer/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/) [4.9 (18)](https://www.capterra.com/p/181460/Stella-Connect/reviews/) Medallia Agent Connect brings customer feedback, QA & coaching together to drive agent engagement, performance & customer satisfaction. [Learn more about Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## HappyOrNot](https://www.capterra.com/p/237624/HappyOrNot/) [4.9 (18)](https://www.capterra.com/p/237624/HappyOrNot/reviews/) HappyOrNot is a customer feedback insights solution that helps companies improve operational excellence and business performance. [Learn more about HappyOrNot](https://www.capterra.com/p/237624/HappyOrNot/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## The Survey System](https://www.capterra.com/p/19643/The-Survey-System/) [4.6 (18)](https://www.capterra.com/p/19643/The-Survey-System/reviews/) Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. [Learn more about The Survey System](https://www.capterra.com/p/19643/The-Survey-System/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Repticity](https://www.capterra.com/p/10011189/Repticity/) [4.8 (17)](https://www.capterra.com/p/10011189/Repticity/reviews/) Revolutionize operations with Repticity - AI-driven entry & client interaction. Try us risk-free. [Learn more about Repticity](https://www.capterra.com/p/10011189/Repticity/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Heyday](https://www.capterra.com/p/177804/Heyday-ai/) [4.6 (17)](https://www.capterra.com/p/177804/Heyday-ai/reviews/) The #1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX. [Learn more about Heyday](https://www.capterra.com/p/177804/Heyday-ai/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## GuildQuality](https://www.capterra.com/p/145110/GuildQuality/) [4.5 (17)](https://www.capterra.com/p/145110/GuildQuality/reviews/) Customer satisfaction surveying software for quality-minded building professionals. [Learn more about GuildQuality](https://www.capterra.com/p/145110/GuildQuality/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Clootrack](https://www.capterra.com/p/10004460/Clootrack/) [5.0 (16)](https://www.capterra.com/p/10004460/Clootrack/#reviews) Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs. [Learn more about Clootrack](https://www.capterra.com/p/10004460/Clootrack/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## TheySaid](https://www.capterra.com/p/10023372/Theysaid-AI-Survey/) [4.9 (16)](https://www.capterra.com/p/10023372/Theysaid-AI-Survey/reviews/) User testing and research, accelerated by AI. [Learn more about TheySaid](https://www.capterra.com/p/10023372/Theysaid-AI-Survey/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Wiremo](https://www.capterra.com/p/162824/Wiremo/) [4.7 (16)](https://www.capterra.com/p/162824/Wiremo/reviews/) Show customers you care with Wiremo’s review request email feature. Automatically display great reviews on your website to boost sales. [Learn more about Wiremo](https://www.capterra.com/p/162824/Wiremo/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Magic](https://www.capterra.com/p/10003392/Magic/) [4.9 (15)](https://www.capterra.com/p/10003392/Magic/reviews/) Magic's all-in-one platform empowers local businesses to manage online reviews, customers, marketing, and revenue growth with ease. [Learn more about Magic](https://www.capterra.com/p/10003392/Magic/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Thematic](https://www.capterra.com/p/159338/Thematic/) [4.9 (15)](https://www.capterra.com/p/159338/Thematic/reviews/) Thematic unlocks specific insights from unstructured feedback across all channels to help you increase customer value and reduce churn. [Learn more about Thematic](https://www.capterra.com/p/159338/Thematic/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/) [4.9 (15)](https://www.capterra.com/p/189329/Online-Reputation-Management/reviews/) Customer experience management and restaurant intelligence platform [Learn more about GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Simplify360](https://www.capterra.com/p/211771/Simplify360/) [4.4 (15)](https://www.capterra.com/p/211771/Simplify360/reviews/) Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. [Learn more about Simplify360](https://www.capterra.com/p/211771/Simplify360/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/) [4.3 (15)](https://www.capterra.com/p/175976/Clickatell-Touch/reviews/) Connecting businesses and consumers directly for conversation, commerce and service through mobile messaging at scale. [Learn more about Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Desk360](https://www.capterra.com/p/212006/Desk360/) [4.7 (14)](https://www.capterra.com/p/212006/Desk360/reviews/) A cloud-based omnichannel customer support platform with 360-degree customer view. [Learn more about Desk360](https://www.capterra.com/p/212006/Desk360/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Capacity](https://www.capterra.com/p/192480/Capacity/) [4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/) Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. [Learn more about Capacity](https://www.capterra.com/p/192480/Capacity/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## BeInContact](https://www.capterra.com/p/240379/Beincontact/) [4.4 (14)](https://www.capterra.com/p/240379/Beincontact/#reviews) BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.  [Learn more about BeInContact](https://www.capterra.com/p/240379/Beincontact/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ManageEngine SupportCenter Plus](https://www.capterra.com/p/224026/ManageEngine-SupportCenter-Plus/) [4.3 (14)](https://www.capterra.com/p/224026/ManageEngine-SupportCenter-Plus/reviews/) Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support [Learn more about ManageEngine SupportCenter Plus](https://www.capterra.com/p/224026/ManageEngine-SupportCenter-Plus/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## MarketSurge](https://www.capterra.com/p/239520/MarketSurge/) [5.0 (13)](https://www.capterra.com/p/239520/MarketSurge/reviews/) MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads. [Learn more about MarketSurge](https://www.capterra.com/p/239520/MarketSurge/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Case Status](https://www.capterra.com/p/175690/Case-Status/) [4.9 (13)](https://www.capterra.com/p/175690/Case-Status/reviews/) Case Status is the leading client experience platform for law firms—automating updates, boosting satisfaction, and driving growth  [Learn more about Case Status](https://www.capterra.com/p/175690/Case-Status/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## VirtlX](https://www.capterra.com/p/248130/Virtlx-Reflect/) [4.8 (13)](https://www.capterra.com/p/248130/Virtlx-Reflect/#reviews) Transform employee & customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth. [Learn more about VirtlX](https://www.capterra.com/p/248130/Virtlx-Reflect/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) [4.8 (13)](https://www.capterra.com/p/173380/Dimelo-Digital-platform/reviews/) Ensure the same quality of service across all channels, as expected by customers by using an omni-digital platform SAS [Learn more about RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## AppFollow](https://www.capterra.com/p/181039/AppFollow/) [4.6 (13)](https://www.capterra.com/p/181039/AppFollow/reviews/) AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy. [Learn more about AppFollow](https://www.capterra.com/p/181039/AppFollow/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## allswers](https://www.capterra.com/p/232947/allswers/) [4.9 (12)](https://www.capterra.com/p/232947/allswers/#reviews) Platform to optimize the customer experience program with multiple integrations. [Learn more about allswers](https://www.capterra.com/p/232947/allswers/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Dito CRM](https://www.capterra.com/p/209476/Dito-CRM/) [4.8 (12)](https://www.capterra.com/p/209476/Dito-CRM/reviews/) Dito CRM is a tool that centralizes and manages the relationship between brands and their customers. Through the integration of informa [Learn more about Dito CRM](https://www.capterra.com/p/209476/Dito-CRM/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ProProfs Survey Maker](https://www.capterra.com/p/129608/ProProfs-Survey-Maker/) [4.8 (12)](https://www.capterra.com/p/129608/ProProfs-Survey-Maker/reviews/) ProProfs Survey Maker is an effective tool to capture respondents feedback & make smart business decisions based on reports & analysis [Learn more about ProProfs Survey Maker](https://www.capterra.com/p/129608/ProProfs-Survey-Maker/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Deep Talk](https://www.capterra.com/p/247792/Deep-Talk/) [4.8 (12)](https://www.capterra.com/p/247792/Deep-Talk/reviews/) Analyze feedback, reviews, chats, emails, surveys, etc in an easy way, getting a better understanding of your customers and employees. [Learn more about Deep Talk](https://www.capterra.com/p/247792/Deep-Talk/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Noora](https://www.capterra.com/p/202285/Noora/) [4.8 (12)](https://www.capterra.com/p/202285/Noora/reviews/) With Noora, you can validate your feature ideas and product roadmap before you start development. [Learn more about Noora](https://www.capterra.com/p/202285/Noora/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Wootric](https://www.capterra.com/p/151528/Wootric/) [4.6 (12)](https://www.capterra.com/p/151528/Wootric/reviews/) Empower all teams within your organization with CSAT/PSAT scores. [Learn more about Wootric](https://www.capterra.com/p/151528/Wootric/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## easiware](https://www.capterra.com/p/164607/Easi-CRM/) [4.6 (12)](https://www.capterra.com/p/164607/Easi-CRM/reviews/) easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator. [Learn more about easiware](https://www.capterra.com/p/164607/Easi-CRM/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Amazon Feedback App](https://www.capterra.com/p/191319/Amazon-Feedback-App/) [4.5 (12)](https://www.capterra.com/p/191319/Amazon-Feedback-App/reviews/) Feedback app for Amazon seller who wants increase feedback and reviews. [Learn more about Amazon Feedback App](https://www.capterra.com/p/191319/Amazon-Feedback-App/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## doopoll](https://www.capterra.com/p/186501/doopoll/) [4.5 (12)](https://www.capterra.com/p/186501/doopoll/reviews/) Create brilliant surveys with zero fuss. Impress your audience, and wow your colleagues with doopoll's easy-to-use platform. [Learn more about doopoll](https://www.capterra.com/p/186501/doopoll/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Lumoa](https://www.capterra.com/p/160860/Lumoa/) [4.4 (12)](https://www.capterra.com/p/160860/Lumoa/reviews/) Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time. [Learn more about Lumoa](https://www.capterra.com/p/160860/Lumoa/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## FeedbackFive](https://www.capterra.com/p/127529/FeedbackFive/) [4.3 (12)](https://www.capterra.com/p/127529/FeedbackFive/reviews/) Amazon feedback and review software trusted by tens of thousands of sellers in over 100 countries and across 17 Amazon marketplaces. [Learn more about FeedbackFive](https://www.capterra.com/p/127529/FeedbackFive/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Intouch Insight CX Platform](https://www.capterra.com/p/160959/Intouch-Insight/) [4.3 (12)](https://www.capterra.com/p/160959/Intouch-Insight/reviews/) The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations. [Learn more about Intouch Insight CX Platform](https://www.capterra.com/p/160959/Intouch-Insight/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Infuse Reviews](https://www.capterra.com/p/10011175/Infuse/) [5.0 (11)](https://www.capterra.com/p/10011175/Infuse/#reviews) Review management software that can Request, Respond, Share, and Display Reviews as well as Rewarded Survey and Digital Signage Creator [Learn more about Infuse Reviews](https://www.capterra.com/p/10011175/Infuse/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## AirVote](https://www.capterra.com/p/199773/AirVote/) [4.9 (11)](https://www.capterra.com/p/199773/AirVote/reviews/) AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use. [Learn more about AirVote](https://www.capterra.com/p/199773/AirVote/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Capturi](https://www.capterra.com/p/216651/Capturi/) [4.8 (11)](https://www.capterra.com/p/216651/Capturi/reviews/) Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights. [Learn more about Capturi](https://www.capterra.com/p/216651/Capturi/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## CustomerGauge](https://www.capterra.com/p/163253/CustomerGauge/) [4.8 (11)](https://www.capterra.com/p/163253/CustomerGauge/reviews/) CustomerGauge enables B2B companies to collect customer feedback & monitor behavioral trends to retain accounts and increase revenue. [Learn more about CustomerGauge](https://www.capterra.com/p/163253/CustomerGauge/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) [4.8 (11)](https://www.capterra.com/p/183975/MerchantCentric/reviews/) Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations. [Learn more about Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Trust](https://www.capterra.com/p/220142/Trust/) [4.8 (11)](https://www.capterra.com/p/220142/Trust/reviews/) Trust is video software that allows businesses to collect, manage, and display authentic customer feedback. [Learn more about Trust](https://www.capterra.com/p/220142/Trust/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations Page 4 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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