# Page 5 | Best Customer Satisfaction Software 2026 | Capterra > Page 5 - Find the top Customer Satisfaction software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-satisfaction-software --- # Best Customer Satisfaction Software - Page 5 [## Maqsam](https://www.capterra.com/p/10022352/Maqsam/) [4.5 (11)](https://www.capterra.com/p/10022352/Maqsam/reviews/) Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience.  [Learn more about Maqsam](https://www.capterra.com/p/10022352/Maqsam/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Kiamo](https://www.capterra.com/p/200863/Kiamo/) [4.2 (11)](https://www.capterra.com/p/200863/Kiamo/reviews/) Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations. [Learn more about Kiamo](https://www.capterra.com/p/200863/Kiamo/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## RAY](https://www.capterra.com/p/195576/BotBit/) [4.9 (10)](https://www.capterra.com/p/195576/BotBit/#reviews) RAY helps multi-location businesses to improve their Customer Experience, Online Reputation and Local SEO. [Learn more about RAY](https://www.capterra.com/p/195576/BotBit/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Explorance BlueX](https://www.capterra.com/p/246498/Explorance-BlueX/) [4.8 (10)](https://www.capterra.com/p/246498/Explorance-BlueX/reviews/) Flexible, branded customer service and CX surveys—simple to build, fast to launch, and powerful enough to unify customer feedback. [Learn more about Explorance BlueX](https://www.capterra.com/p/246498/Explorance-BlueX/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Review Spreader](https://www.capterra.com/p/159631/ReviewSpreader/) [4.8 (10)](https://www.capterra.com/p/159631/ReviewSpreader/#reviews) Helping companies get more feedback and online reviews. [Learn more about Review Spreader](https://www.capterra.com/p/159631/ReviewSpreader/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## VideoPeel](https://www.capterra.com/p/182111/VideoPeel/) [4.8 (10)](https://www.capterra.com/p/182111/VideoPeel/reviews/) Makes it easy for businesses to remotely capture customer videos in seconds for video testimonials and voice of the customer. [Learn more about VideoPeel](https://www.capterra.com/p/182111/VideoPeel/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## PrediCX](https://www.capterra.com/p/170825/PrediCX/) [4.6 (10)](https://www.capterra.com/p/170825/PrediCX/reviews/) The AI platform that automatically analyses your customer data in real time. [Learn more about PrediCX](https://www.capterra.com/p/170825/PrediCX/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Crowdtech](https://www.capterra.com/p/191522/Crowdtech/) [4.5 (10)](https://www.capterra.com/p/191522/Crowdtech/reviews/) The Crowdtech all-in-one research platform will help you obtain valuable consumer insights and uncover new and unmet customer needs. [Learn more about Crowdtech](https://www.capterra.com/p/191522/Crowdtech/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Digital Air Strike](https://www.capterra.com/p/215412/Social-Logix/) [4.5 (10)](https://www.capterra.com/p/215412/Social-Logix/reviews/) Digital Air Strike, the leader in consumer engagement & digital retailing helping 7,000+ businesses attract, engage & retain customers. [Learn more about Digital Air Strike](https://www.capterra.com/p/215412/Social-Logix/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## RepuGen](https://www.capterra.com/p/153890/RepuGen/) [4.4 (10)](https://www.capterra.com/p/153890/RepuGen/reviews/) RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow. [Learn more about RepuGen](https://www.capterra.com/p/153890/RepuGen/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Khoros Communities](https://www.capterra.com/p/184925/Khoros-Communities/) [4.3 (10)](https://www.capterra.com/p/184925/Khoros-Communities/reviews/) Khoros ensures your community will reduce cost, delight customers & grow your business. [Learn more about Khoros Communities](https://www.capterra.com/p/184925/Khoros-Communities/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## FanExam](https://www.capterra.com/p/160045/FanExam-for-NPS/) [4.3 (10)](https://www.capterra.com/p/160045/FanExam-for-NPS/reviews/) Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback. [Learn more about FanExam](https://www.capterra.com/p/160045/FanExam-for-NPS/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Acute](https://www.capterra.com/p/198855/Acute/) [5.0 (9)](https://www.capterra.com/p/198855/Acute/reviews/) Collect feedback directly in your website and analyze it to gain valuable insights. [Learn more about Acute](https://www.capterra.com/p/198855/Acute/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Retamo](https://www.capterra.com/p/213383/Retamo/) [5.0 (9)](https://www.capterra.com/p/213383/Retamo/reviews/) Retamo is an online review management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. [Learn more about Retamo](https://www.capterra.com/p/213383/Retamo/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## TalkToTheManager](https://www.capterra.com/p/147901/TalkToTheManager/) [4.9 (9)](https://www.capterra.com/p/147901/TalkToTheManager/reviews/) Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues. [Learn more about TalkToTheManager](https://www.capterra.com/p/147901/TalkToTheManager/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Diabolocom](https://www.capterra.com/p/181150/Diabolocom/) [4.9 (9)](https://www.capterra.com/p/181150/Diabolocom/reviews/) As a telecom operator and cloud software vendor, we empower Customer Service & Sales teams to effectively handle all interactions.  [Learn more about Diabolocom](https://www.capterra.com/p/181150/Diabolocom/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Surveyol](https://www.capterra.com/p/208350/Surveyol/) [4.8 (9)](https://www.capterra.com/p/208350/Surveyol/reviews/) SurveyOL: #1 survey software with ChatGPT integration for creating professional surveys. Powerful, easy and affordable. [Learn more about Surveyol](https://www.capterra.com/p/208350/Surveyol/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Emojics](https://www.capterra.com/p/169219/Emojics/) [4.6 (9)](https://www.capterra.com/p/169219/Emojics/#reviews) Feedback management solution that provides user engagement through interactions and sentiment analysis.  [Learn more about Emojics](https://www.capterra.com/p/169219/Emojics/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## WorkHub Tasks](https://www.capterra.com/p/236620/WorkHub-Assist/) [5.0 (8)](https://www.capterra.com/p/236620/WorkHub-Assist/reviews/) WorkHub Tasks is an AI-driven task management solution for your entire organization.  [Learn more about WorkHub Tasks](https://www.capterra.com/p/236620/WorkHub-Assist/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## MFour Studio](https://www.capterra.com/p/10005391/MFour-Studio/) [5.0 (8)](https://www.capterra.com/p/10005391/MFour-Studio/reviews/) MFour Studio is a vertically integrated platform that provides businesses with survey + real-time app, web, and location consumer data. [Learn more about MFour Studio](https://www.capterra.com/p/10005391/MFour-Studio/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Staffino](https://www.capterra.com/p/10005804/Staffino/) [5.0 (8)](https://www.capterra.com/p/10005804/Staffino/#reviews) Collect real-time customer feedback to understand needs and boost satisfaction at every stage of the journey. [Learn more about Staffino](https://www.capterra.com/p/10005804/Staffino/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## STAMP](https://www.capterra.com/p/172472/STAMP/) [4.9 (8)](https://www.capterra.com/p/172472/STAMP/reviews/) STAMP is a B2B Retention Automation Platform that determines how well you are delivering on the needs of your most important customers. [Learn more about STAMP](https://www.capterra.com/p/172472/STAMP/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Ochatbot](https://www.capterra.com/p/194923/Ochatbot/) [4.8 (8)](https://www.capterra.com/p/194923/Ochatbot/reviews/) Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available. [Learn more about Ochatbot](https://www.capterra.com/p/194923/Ochatbot/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Pypestream](https://www.capterra.com/p/205673/Pypestream/) [4.8 (8)](https://www.capterra.com/p/205673/Pypestream/reviews/) Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly. [Learn more about Pypestream](https://www.capterra.com/p/205673/Pypestream/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Refiner](https://www.capterra.com/p/192855/Refiner/) [4.6 (8)](https://www.capterra.com/p/192855/Refiner/#reviews) Refiner is in-app survey software that enables businesses to collect user feedback through web and mobile app surveys. [Learn more about Refiner](https://www.capterra.com/p/192855/Refiner/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Merren](https://www.capterra.com/p/267510/Merren/) [4.6 (8)](https://www.capterra.com/p/267510/Merren/reviews/) AI-Led Customer Research Platform. Maya AI conducts real-user interviews in multilingual and conversational format.  [Learn more about Merren](https://www.capterra.com/p/267510/Merren/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Tesseron](https://www.capterra.com/p/250521/Tesseron-ASM/) [4.3 (8)](https://www.capterra.com/p/250521/Tesseron-ASM/#reviews) Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany [Learn more about Tesseron](https://www.capterra.com/p/250521/Tesseron-ASM/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Hello Customer](https://www.capterra.com/p/156650/Hello-Customer/) [4.3 (8)](https://www.capterra.com/p/156650/Hello-Customer/reviews/) AI Voice of Customer platform that analyzes feedback, detects sentiment and categories, and reveals drivers behind NPS and CSAT. [Learn more about Hello Customer](https://www.capterra.com/p/156650/Hello-Customer/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Engage 365](https://www.capterra.com/p/240901/Engage-365/) [4.1 (8)](https://www.capterra.com/p/240901/Engage-365/reviews/) Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM. [Learn more about Engage 365](https://www.capterra.com/p/240901/Engage-365/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Upvoty](https://www.capterra.com/p/190497/Upvoty/) [5.0 (7)](https://www.capterra.com/p/190497/Upvoty/reviews/) Turn user feedback into actionable product optimizations! With Upvoty it's super easy to collect & manage valuable user feedback. [Learn more about Upvoty](https://www.capterra.com/p/190497/Upvoty/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ServiceGuru Kiosk](https://www.capterra.com/p/177603/ServiceGuru-Rating-Kiosk/) [4.9 (7)](https://www.capterra.com/p/177603/ServiceGuru-Rating-Kiosk/reviews/) Collect 50X more feedback with a fast automated kiosk to improve your customer service and online reviews. [Learn more about ServiceGuru Kiosk](https://www.capterra.com/p/177603/ServiceGuru-Rating-Kiosk/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Helprace](https://www.capterra.com/p/135036/Helprace/) [4.7 (7)](https://www.capterra.com/p/135036/Helprace/reviews/) Helprace streamlines your customer service process. Ticketing system integrated with feedback portal and knowledge base. [Learn more about Helprace](https://www.capterra.com/p/135036/Helprace/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## RaveCapture](https://www.capterra.com/p/153533/RaveCapture/) [4.4 (7)](https://www.capterra.com/p/153533/RaveCapture/#reviews) RaveCapture is a review and UGC platform that helps businesses collect, manage, and showcase customer feedback.  [Learn more about RaveCapture](https://www.capterra.com/p/153533/RaveCapture/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## WeHelp](https://www.capterra.com/p/219119/Wehelp/) [5.0 (6)](https://www.capterra.com/p/219119/Wehelp/#reviews) Solution for managing customer experiences, which makes it possible to create satisfaction surveys and performance reports. [Learn more about WeHelp](https://www.capterra.com/p/219119/Wehelp/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Enterpret](https://www.capterra.com/p/276087/Enterpret/) [4.8 (6)](https://www.capterra.com/p/276087/Enterpret/#reviews) Enterpret is a platform for analytics on natural language to help you get actionable insights from customer feedback. [Learn more about Enterpret](https://www.capterra.com/p/276087/Enterpret/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## TurnFriendly](https://www.capterra.com/p/196709/TurnFriendly/) [4.8 (6)](https://www.capterra.com/p/196709/TurnFriendly/#reviews) TurnFriendly focuses on complaint manegement and provides inudustry-specif software platforms for banks, touristic, retail, healthcare. [Learn more about TurnFriendly](https://www.capterra.com/p/196709/TurnFriendly/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Target CRM](https://www.capterra.com/p/10021377/Target-CRM/) [4.8 (6)](https://www.capterra.com/p/10021377/Target-CRM/#reviews) TargetCRM is a customizable SaaS CRM that helps businesses manage sales, marketing, support and customer relationships on one platform. [Learn more about Target CRM](https://www.capterra.com/p/10021377/Target-CRM/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Opinaê](https://www.capterra.com/p/275023/Opina/) [4.8 (6)](https://www.capterra.com/p/275023/Opina/#reviews) Easily track customer satisfaction and Net Promoter Score (NPS) by asking customers questions on tablets or smartphones. [Learn more about Opinaê](https://www.capterra.com/p/275023/Opina/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/) [4.7 (6)](https://www.capterra.com/p/112516/ServiceTonic/#reviews) Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Howazit](https://www.capterra.com/p/153612/Howazit/) [4.5 (6)](https://www.capterra.com/p/153612/Howazit/#reviews) Collect customer feedback at relevant touchpoints, measure customer experience, and then take smart actions based on collected feedback [Learn more about Howazit](https://www.capterra.com/p/153612/Howazit/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Industrytics](https://www.capterra.com/p/236113/Industrytics/) [4.3 (6)](https://www.capterra.com/p/236113/Industrytics/#reviews) 360° Decision Intelligence for your company. Achieve your business goals with the help of a 360° overview and AI for SMEs. [Learn more about Industrytics](https://www.capterra.com/p/236113/Industrytics/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Confirmit](https://www.capterra.com/p/13465/Confirmit/) [3.8 (6)](https://www.capterra.com/p/13465/Confirmit/#reviews) User-friendly software enabling creation of powerful and valuable survey research and feedback applications. [Learn more about Confirmit](https://www.capterra.com/p/13465/Confirmit/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Responsly](https://www.capterra.com/p/10003441/Responsly/) [5.0 (5)](https://www.capterra.com/p/10003441/Responsly/#reviews) Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms and advanced analytics. [Learn more about Responsly](https://www.capterra.com/p/10003441/Responsly/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Talk2us](https://www.capterra.com/p/156467/Talk2us/) [5.0 (5)](https://www.capterra.com/p/156467/Talk2us/#reviews) Real-time customer feedback platform for brick & mortar businesses. [Learn more about Talk2us](https://www.capterra.com/p/156467/Talk2us/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Rivews](https://www.capterra.com/p/162109/Rivews/) [5.0 (5)](https://www.capterra.com/p/162109/Rivews/#reviews) A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement [Learn more about Rivews](https://www.capterra.com/p/162109/Rivews/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Alterna CX](https://www.capterra.com/p/213824/Alterna-CX/) [4.8 (5)](https://www.capterra.com/p/213824/Alterna-CX/#reviews) Alterna CX is a leading AI-based experience management software company, among the top 3% of vendors globally recognized by Gartner.  [Learn more about Alterna CX](https://www.capterra.com/p/213824/Alterna-CX/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Stames](https://www.capterra.com/p/211503/Stames/) [4.8 (5)](https://www.capterra.com/p/211503/Stames/#reviews) Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps. [Learn more about Stames](https://www.capterra.com/p/211503/Stames/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## NinjaChat](https://www.capterra.com/p/248600/NinjaChat/) [4.6 (5)](https://www.capterra.com/p/248600/NinjaChat/#reviews) NinjaChat is a Live Chat Software. Helps to engage your website visitors by integrating your live chat with multi-channel communication [Learn more about NinjaChat](https://www.capterra.com/p/248600/NinjaChat/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Sphinx iQ3](https://www.capterra.com/p/124250/Survey-Shaker/) [4.4 (5)](https://www.capterra.com/p/124250/Survey-Shaker/#reviews) Guide your decisions with Sphinx iQ3: expert multi-channel questionnaires, statistical and textual analysis, interactive reports.  [Learn more about Sphinx iQ3](https://www.capterra.com/p/124250/Survey-Shaker/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Wonderflow](https://www.capterra.com/p/186741/Wonderflow/) [4.0 (5)](https://www.capterra.com/p/186741/Wonderflow/#reviews) Wonderflow predictive AI makes sense of all types of customer feedback to help you be successful in competitive markets. [Learn more about Wonderflow](https://www.capterra.com/p/186741/Wonderflow/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations Page 5 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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