# Page 8 | Best Customer Satisfaction Software 2026 | Capterra > Page 8 - Find the top Customer Satisfaction software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-satisfaction-software --- # Best Customer Satisfaction Software - Page 8 [## Plantt](https://www.capterra.com/p/204039/Plantt/) 0.0 (0) Plantt is a conversational AI platform that learns how companies interact with customers, and creates a tailor-made customer experience [Learn more about Plantt](https://www.capterra.com/p/204039/Plantt/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Wyapy](https://www.capterra.com/p/10033447/Wyapy/) 0.0 (0) Wyapy feedback software helps businesses gather customer insights via customizable surveys and AI-powered analytics. [Learn more about Wyapy](https://www.capterra.com/p/10033447/Wyapy/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## moveXM](https://www.capterra.com/p/180891/CSM-move/) 0.0 (0) moveXM is the AI-powered all-in-one software platform for feedback management, made and hosted in Germany. [Learn more about moveXM](https://www.capterra.com/p/180891/CSM-move/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Dynamics 365 Customer Voice](https://www.capterra.com/p/250859/Microsoft-Dynamics-365-Customer-Voice/) 0.0 (0) Microsoft Dynamics 365 Customer Voice is a digital tool for obtaining and managing in-depth customer feedback on company products acros [Learn more about Dynamics 365 Customer Voice](https://www.capterra.com/p/250859/Microsoft-Dynamics-365-Customer-Voice/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## CSAT.AI](https://www.capterra.com/p/230471/CSATAI/) 0.0 (0) Train agents, review interactions and dig deep into your CX – In-the-moment analysis automated with AI. [Learn more about CSAT.AI](https://www.capterra.com/p/230471/CSATAI/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Pega Customer Decision Hub](https://www.capterra.com/p/10004121/Pega-Customer-Decision-Hub/) 0.0 (0) Customer Decision Hub provides an “Always-On Brain” for your business – unifying your data, analytics, and channels. [Learn more about Pega Customer Decision Hub](https://www.capterra.com/p/10004121/Pega-Customer-Decision-Hub/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Qemotion](https://www.capterra.com/p/181653/Qemotion/) 0.0 (0) A SaaS platform to improve customer experience by analyzing customer emotions in written reviews. [Learn more about Qemotion](https://www.capterra.com/p/181653/Qemotion/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## FeatureShark](https://www.capterra.com/p/10034831/FeatureShark/) 0.0 (0) Build better products with real user feedback [Learn more about FeatureShark](https://www.capterra.com/p/10034831/FeatureShark/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Platform One](https://www.capterra.com/p/10007192/Platform-One/) 0.0 (0) Platform One drives customer, employee, product and brand experience. Evolve from managing experiences to creating incredible ones. [Learn more about Platform One](https://www.capterra.com/p/10007192/Platform-One/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## unitQ](https://www.capterra.com/p/201856/unitQ-Monitor/) 0.0 (0) unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. [Learn more about unitQ](https://www.capterra.com/p/201856/unitQ-Monitor/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## mySQM Customer Service QA](https://www.capterra.com/p/253579/mySQM-FCR-Insights/) 0.0 (0) mySQM customer service QA software provides agents with real-time feedback, QA, coaching, and recognition to deliver great CX. [Learn more about mySQM Customer Service QA](https://www.capterra.com/p/253579/mySQM-FCR-Insights/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## PulseAhead](https://www.capterra.com/p/10032498/PulseAhead/) 0.0 (0) Pulseahead is an in-product survey tool for collecting real-time user feedback. Run NPS, CSAT, product surveys and many more! [Learn more about PulseAhead](https://www.capterra.com/p/10032498/PulseAhead/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Review Loops](https://www.capterra.com/p/182691/Review-Loops/) 0.0 (0) Review management solution that helps businesses with positive reviews, customer segmentation, feedback, and online profiles. [Learn more about Review Loops](https://www.capterra.com/p/182691/Review-Loops/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Touchpoint CX](https://www.capterra.com/p/232924/Touchpoint-CX/) 0.0 (0) TouchpointCX executes & consolidates VoC feedback & comes complete with an interactive resolution system & analytics reporting function [Learn more about Touchpoint CX](https://www.capterra.com/p/232924/Touchpoint-CX/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## SOMtab](https://www.capterra.com/p/169617/SOMTAB/) 0.0 (0) Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. [Learn more about SOMtab](https://www.capterra.com/p/169617/SOMTAB/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Reeview](https://www.capterra.com/p/240978/Reeview/) 0.0 (0) Reeview is a review management platform that helps businesses collect and automate online reviews and build a better reputation. [Learn more about Reeview](https://www.capterra.com/p/240978/Reeview/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Micorza](https://www.capterra.com/p/10032182/Micorza/) 0.0 (0) Micorza is an AI-powered customer insights platform that helps businesses listen, understand, and act on customer feedback.  [Learn more about Micorza](https://www.capterra.com/p/10032182/Micorza/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Affiniv](https://www.capterra.com/p/10030822/Affiniv/) 0.0 (0) Affiniv helps you run surveys (NPS, CSAT, etc), get AI-powered insights, and take action- all in one seamless customer experience tool. [Learn more about Affiniv](https://www.capterra.com/p/10030822/Affiniv/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## TRACX](https://www.capterra.com/p/231147/TRACX/) 0.0 (0) TRACX is an all-in-one experience marketing platform for small businesses. [Learn more about TRACX](https://www.capterra.com/p/231147/TRACX/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Press'nXPress](https://www.capterra.com/p/237241/PressnXPress/) 0.0 (0) Press'nXPress is an all-in-one customers and employees feedback solution that generates insights to deliver better experiences. [Learn more about Press'nXPress](https://www.capterra.com/p/237241/PressnXPress/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Grace Hill Surveys](https://www.capterra.com/p/264579/KingsleySurveys/) 0.0 (0) Seamlessly capture actionable data on resident, tenant, employee, and client/investor perceptions. [Learn more about Grace Hill Surveys](https://www.capterra.com/p/264579/KingsleySurveys/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## HyperOrbit](https://www.capterra.com/p/10040504/HyperOrbit/) 0.0 (0) HyperOrbit deploys AI agents that predict churn, surface competitive signals, & turn customer feedback into revenue-protection decision [Learn more about HyperOrbit](https://www.capterra.com/p/10040504/HyperOrbit/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## SMG](https://www.capterra.com/p/234717/SMG/) 0.0 (0) Delivering the future of Unified Experience Management® [Learn more about SMG](https://www.capterra.com/p/234717/SMG/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## SuccessBoard](https://www.capterra.com/p/10015269/SuccessBoard/) 0.0 (0) Maximize Customer Retention, Satisfaction and Growth using Automation, AI and Single Source of Truth [Learn more about SuccessBoard](https://www.capterra.com/p/10015269/SuccessBoard/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Keephy](https://www.capterra.com/p/10032953/Keephy/) 0.0 (0) Keephy is a cloud-based customer feedback platform that gathers real-time insights via NFC taps, QR code scans, and API integrations [Learn more about Keephy](https://www.capterra.com/p/10032953/Keephy/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## RealSatisfied](https://www.capterra.com/p/10032373/RealSatisfied/) 0.0 (0) RealSatisfied helps real estate pros collect client feedback and share testimonials to highlight their success stories online. [Learn more about RealSatisfied](https://www.capterra.com/p/10032373/RealSatisfied/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Square Feedback](https://www.capterra.com/p/10021615/Square-Feedback/) 0.0 (0) Square Feedback is a customer feedback management solution that helps users communicate with customers, analyze feedback, and more. [Learn more about Square Feedback](https://www.capterra.com/p/10021615/Square-Feedback/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## Zence Service](https://www.capterra.com/p/10030325/Zence-Service/) 0.0 (0) Zence Service is support software that streamlines feedback, ticketing, and workflow automation to boost customer satisfaction. [Learn more about Zence Service](https://www.capterra.com/p/10030325/Zence-Service/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations [## etrack1](https://www.capterra.com/p/10014082/etrack1/) 0.0 (0) GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. [Learn more about etrack1](https://www.capterra.com/p/10014082/etrack1/) Customer Satisfaction features reviewers most value Complaint Monitoring Customer Experience Management Customizable Forms Customizable Templates Data Import/Export Engagement Tracking Reporting/Analytics Survey/Poll Management Third-Party Integrations Page 8 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (354) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot AI/Machine Learning CES Survey Structure Complaint Monitoring CRM CSAT Survey Structure Customer Experience Management Customer Segmentation Customizable Forms Customizable Templates Data Import/Export Email Management Engagement Tracking Generative AI Multi-Channel Communication NPS Survey Structure Process/Workflow Automation Reporting/Analytics Sentiment Analysis SMS Messaging Survey/Poll Management Third-Party Integrations Trend Analysis Visual Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)[Customer Service Software](https://www.capterra.com/customer-service-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[Complaint Management Software](https://www.capterra.com/complaint-management-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[NPS Software](https://www.capterra.com/nps-software/)