GetSatisfaction vs Spridz.com

Best For

Who Uses This Software?

Companies looking to engage with their customers in an online space.

All kind of businesses that are using e-mail or support tickets.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$19.99/month

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

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Ratings

Overall


4.5 / 5
(4)

5 / 5
(1)

Ease of Use


4.5 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


3.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Spridz.com vs GetSatisfaction


GetSatisfaction vs Spridz.com

Best For

Who Uses This Software?

Companies looking to engage with their customers in an online space.

All kind of businesses that are using e-mail or support tickets.

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

$19.99/month

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


4.5 / 5
(4)

5 / 5
(1)

Ease of Use


4.5 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


3.5 / 5

Value for Money


3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Spridz.com vs GetSatisfaction