GetSatisfaction vs Spridz.com

Starting Price

$19.99/month

Not provided by vendor

Best For

Customer satisfaction tool which assists midsize to large firms with community management, customer engagement and feedback analysis.

All kind of businesses that are using e-mail or support tickets.

Rating


4.5 / 5
(4)


5 / 5
(1)

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


3.5 / 5

5 / 5

Features & Functionality


3.5 / 5

Value for Money


3 / 5

Product Features

  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • close Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 3 screenshots 165803 thumb
View 3 screenshots 15981 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

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GetSatisfaction vs Spridz.com

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