GetSatisfaction vs Rivews

Starting Price

$19.99/month

$225.00/month

Best For

Customer satisfaction tool which assists midsize to large firms with community management, customer engagement and feedback analysis.

Rivews is a healthcare survey solution tailored for a wide spectrum of healthcare facilities and practices from urgent care centers, to dental practices, etc.

Rating


4.5 / 5
(4)


5 / 5
(5)

Ideal number of Users

1000+

1

Ease of Use


4.5 / 5

5 / 5

Customer Support


3.5 / 5

5 / 5

Features & Functionality


3.5 / 5

5 / 5

Value for Money


3 / 5

5 / 5

Product Features

  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • close Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 3 screenshots 165803 thumb
View 2 screenshots 69994 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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GetSatisfaction vs Rivews

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