GetSatisfaction vs Rivews

Best For

Who Uses This Software?

Companies looking to engage with their customers in an online space.

Rivews is a healthcare survey solution tailored for a wide spectrum of healthcare facilities and practices from urgent care centers, to dental practices, etc.

Target Customer Size (Users)

1000+

1

Pricing

Starting Price

$19.99/month

$225.00/month

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

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Ratings

Overall


4.5 / 5
(4)

5 / 5
(4)

Ease of Use


4.5 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


3.5 / 5

5 / 5

Value for Money


3 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Rivews vs GetSatisfaction


GetSatisfaction vs Rivews

Best For

Who Uses This Software?

Companies looking to engage with their customers in an online space.

Rivews is a healthcare survey solution tailored for a wide spectrum of healthcare facilities and practices from urgent care centers, to dental practices, etc.

Target Customer Size (Users)

1000+

1

Pricing

Starting Price

$19.99/month

$225.00/month

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


4.5 / 5
(4)

5 / 5
(4)

Ease of Use


4.5 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


3.5 / 5

5 / 5

Value for Money


3 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Rivews vs GetSatisfaction