Key Survey vs ClickDesk

Starting Price

Not provided by vendor

$9.99/month/user

Best For

Mid to Large Enterprise with an emphasis on the Fortune 2000.

Customer satisfaction tool for all businesses which helps with reporting, mobile application, social media integration, video chat, live chat and more.

Rating


4.5 / 5
(38)


3.5 / 5
(18)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

3.5 / 5

Product Features

  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • close Complaint Monitoring
  • close Feedback Collection
  • close Survey Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Key Survey vs ClickDesk

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