ClickDesk vs Incogneato

Best For

Who Uses This Software?

Startups, Small and Medium businesses use ClickDesk to engage their website visitors and customers through multiple channels such as live chat, help desk, browser phone and social media.

Businesses and organizations of any size that would like to gain more insight into their customer or employee base.

Target Customer Size (Users)

Not provided by vendor

2 - 999

Pricing

Starting Price

$9.99/month/user

$9.00/month

Free Trial

No Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


3.5 / 5
(18)

5 / 5
(1)

Ease of Use


4 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


3.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Incogneato vs ClickDesk


ClickDesk vs Incogneato

Best For

Who Uses This Software?

Startups, Small and Medium businesses use ClickDesk to engage their website visitors and customers through multiple channels such as live chat, help desk, browser phone and social media.

Businesses and organizations of any size that would like to gain more insight into their customer or employee base.

Target Customer Size (Users)

Not provided by vendor

2 - 999

Pricing

Starting Price

$9.99/month/user

$9.00/month

Free Trial

No Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


3.5 / 5
(18)

5 / 5
(1)

Ease of Use


4 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


3.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Incogneato vs ClickDesk