ClickDesk vs SurveyMonkey CX vs WizVille

Rating


3.5 / 5
(18)


4.5 / 5
(34)


5 / 5
(1)

Starting Price

$9.99/month/user

Not provided by vendor Not provided by vendor

Best For

Startups, Small and Medium businesses use ClickDesk to engage their website visitors and customers through multiple channels such as live chat, help desk, browser phone and social media.

Small to mid-sized businesses that either currently don't have a solution for measuring customer satisfaction or are looking for a purpose-built solution with value added features and a holistic view

Large retail outlets, banks and insurance companies, service providers, restaurants, specialized distributors, travel agencies, beauty institutes...

Ideal number of Users

Not provided by vendor

1 - 999

1000+

Ease of Use


4 / 5

4.5 / 5

5 / 5

Customer Support


3.5 / 5

5 / 5

5 / 5

Features & Functionality


4 / 5

4 / 5

5 / 5

Value for Money


3.5 / 5

4.5 / 5

5 / 5

Product Features

Not provided by vendor
  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • close Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ClickDesk vs SurveyMonkey CX vs WizVille

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