CX Group vs Observatory

Best For

Who Uses This Software?

Hotels, Hospitals, Product Manufacturers, Restaurant Chains, Airlines, Airports, Car Dealerships, Marketing Agencies, Research Agencies, Banks.

Observatory is a great reputation tool for businesses with a single location or many. Our tools allows companies to invite managers to manage their own locations independently.

Target Customer Size (Users)

2 - 1000+

1 - 49

Pricing

Starting Price

Not provided by vendor

$14.99/month

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 3 screenshots 26590 thumb
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Ratings

Overall


5 / 5
(17)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Observatory vs CX Group


CX Group vs Observatory

Best For

Who Uses This Software?

Hotels, Hospitals, Product Manufacturers, Restaurant Chains, Airlines, Airports, Car Dealerships, Marketing Agencies, Research Agencies, Banks.

Observatory is a great reputation tool for businesses with a single location or many. Our tools allows companies to invite managers to manage their own locations independently.

Target Customer Size (Users)

2 - 1000+

1 - 49

Pricing

Starting Price

Not provided by vendor

$14.99/month

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


5 / 5
(17)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Observatory vs CX Group