Confirmit vs GetSatisfaction

Rating


4 / 5
(3)


4.5 / 5
(4)

Starting Price

Not provided by vendor

$19.99/month

Best For

Cloud-based survey and reporting solution that enables all size market research organizations create surveys, engage as well as derive insights with categorization and sentiment analysis.

Companies looking to engage with their customers in an online space.

Ideal number of Users

Not provided by vendor

1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

3.5 / 5

Features & Functionality


4 / 5

3.5 / 5

Value for Money


4 / 5

3 / 5

Product Features

  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • close Feedback Collection
  • check Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • close Survey Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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Confirmit vs GetSatisfaction

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