Confirmit vs Customer Happiness Score

Best For

Who Uses This Software?

Cloud-based survey and reporting solution that enables all size market research organizations create surveys, engage as well as derive insights with categorization and sentiment analysis.

Business Owners, Managers, Marketers and HR staff in every industry wanting to discover how happy their customers (and employees) are to improve performance, build relationships and increase loyalty

Target Customer Size (Users)

Not provided by vendor

50-99

Pricing

Starting Price

Not provided by vendor

$124.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


4 / 5
(3)

5 / 5
(1)

Ease of Use


4 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Customer Happiness Score vs Confirmit


Confirmit vs Customer Happiness Score

Customer Happiness Score

by Customer Happiness Score

Best For

Who Uses This Software?

Cloud-based survey and reporting solution that enables all size market research organizations create surveys, engage as well as derive insights with categorization and sentiment analysis.

Business Owners, Managers, Marketers and HR staff in every industry wanting to discover how happy their customers (and employees) are to improve performance, build relationships and increase loyalty

Target Customer Size (Users)

Not provided by vendor

50-99

Pricing

Starting Price

Not provided by vendor

$124.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


4 / 5
(3)

5 / 5
(1)

Ease of Use


4 / 5

5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Customer Happiness Score vs Confirmit