Grade.us vs Home Care Satisfaction Management Software

Starting Price

$180.00/month

Not provided by vendor

Best For

Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail & more.

Designed for non-medical home care agencies who understand client and caregiver experience are paramount, Home Care Pulse provides in-depth, actionable feedback to owners and other office staff.

Rating


4.8 / 5
(161)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.6 / 5


  • "Ease of use, the fact that all my clients love this product and the value that it offers them to display their reviews."

  • "Super, excellent product, ease of use and amazes my clients."



Customer Support


4.8 / 5


  • "Best software and customer service out there. Very excited to be working with such a great team to help everybody play on an even playing field."

  • "Grade.us makes it easy to Capture the customer experience and scaling has been wonderful. Excellent customer support."



Features & Functionality


4.6 / 5


  • "The customization of the review portal is great, including the ability to accommodate multiple languages."

  • "The team behind Grade.us is on top of things. Always working to improve the software and communicating it quickly and well."



Value for Money


4.7 / 5


  • "The cost is very affordable. Features are great - especially the review "Streaming" from multiple sites via a widget on my client's web page."

  • "I feel this product is a great product for the price."



Product Features

  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 5 screenshots 146378 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Grade.us vs Home Care Satisfaction Management Software

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