MindTouch vs TopBox

Best For

Who Uses This Software?

SaaS vendors, Manufacturers and Service companies.

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

10 - 999

1 - 99

Pricing

Starting Price

Not provided by vendor

$25,000.00/year

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
Not provided by vendor

Screenshots

View 1 screenshot 23948 thumb
View 5 screenshots 11151 thumb

Ratings

Overall


3 / 5
(1)

5 / 5
(1)

Ease of Use


2 / 5

4 / 5

Customer Service


2 / 5

5 / 5

Features & Functionality


2 / 5

Value for Money


1 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of TopBox vs MindTouch


MindTouch vs TopBox

TopBox

by Waypoint Group

Best For

Who Uses This Software?

SaaS vendors, Manufacturers and Service companies.

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

10 - 999

1 - 99

Pricing

Starting Price

Not provided by vendor

$25,000.00/year

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
Not provided by vendor

Ratings

Overall


3 / 5
(1)

5 / 5
(1)

Ease of Use


2 / 5

4 / 5

Customer Service


2 / 5

5 / 5

Features & Functionality


2 / 5

Value for Money


1 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of TopBox vs MindTouch