MindTouch vs MyFeelBack

Best For

Who Uses This Software?

SaaS vendors, Manufacturers and Service companies.

10M+ revenue E-commerce and retailers looking to improve customer experience and increase sales.

Target Customer Size (Users)

10 - 999

1 - 499

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 1 screenshot 23948 thumb
View 5 screenshots 47973 thumb

Ratings

Overall


3 / 5
(1)

5 / 5
(3)

Ease of Use


2 / 5

5 / 5

Customer Service


2 / 5

5 / 5

Features & Functionality


2 / 5

4.5 / 5

Value for Money


1 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of MyFeelBack vs MindTouch


MindTouch vs MyFeelBack

Best For

Who Uses This Software?

SaaS vendors, Manufacturers and Service companies.

10M+ revenue E-commerce and retailers looking to improve customer experience and increase sales.

Target Customer Size (Users)

10 - 999

1 - 499

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


3 / 5
(1)

5 / 5
(3)

Ease of Use


2 / 5

5 / 5

Customer Service


2 / 5

5 / 5

Features & Functionality


2 / 5

4.5 / 5

Value for Money


1 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of MyFeelBack vs MindTouch