NiceJob vs Zendesk

Starting Price

$45.00/month

$5.00/month/user

Best For

NiceJob is built for any company that does great work, and wants to turn their customers into raving fans.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.9 / 5
(62)
Read All Reviews

4.4 / 5
(2347)
Read All Reviews

Ease of Use


4.9 / 5


  • "Nice job is a clean and simple way , and user friendly way, for us to do that."

  • "Amazing review management software. Easy to use, very customizable, their convert website product brings results."


4.3 / 5


  • "Zendesk is super easy to use and to communicate with different other teams is very easy.very good customer support and it has 24/7 support."

  • "Admin Ease of use is good, agent ease of use is great, end user experience is good too. Wealth of knowledge easily available too."

Customer Support


5 / 5


  • "The customer service is unmatched. I really appreciate the automatic emails and simplicity."

  • "Best customer service and my website ranks #1 in the window cleaning category. Getting reviews is extremely simple."


4.3 / 5


  • "It was very slick - the look & feel are definitely clean, modern and friendly. Customer support was very nice and helpful when needed."

  • "For a company that helps other's have a better customer service, I feel like they could work on their own customer service."

Features & Functionality


4.8 / 5


  • "The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST."

  • "User friendly review management process, well built website, complete outsource solution."


4.3 / 5


  • "It has a great polished UI, wonderful implementation of real world customer support interfaces, and very easy to learn."

  • "I like how everything is easy to navigate to on Zendesk. It also provides help with navigating if you aren't familiar with how to use it."

Value for Money


4.8 / 5


  • "Ease of use, price, and RESULTS. Nicejob delivers the results they promise."

  • "Our most expensive cost is time and NiceJob solves this 100."


4.1 / 5


  • "The application that I like for its good price and good reports, also enjoys its integration with several software scales."

  • "Overall, this was a well-priced help desk solution for a small team managing very general feedback/support questions about a mobile app."

Product Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 4 screenshots 124040 thumb
View 5 screenshots 199521 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Zendesk vs NiceJob

NiceJob vs Zendesk

Share

Share Your Comparison of
Zendesk vs NiceJob